公共浴池

APA 新宿歌舞伎町塔樓飯店的評分

3 out of 5
APA 新宿歌舞伎町塔樓飯店
1-20-2 Kabukicho, Shinjuku, Tokyo

評論

8.0

非常好

10 分,有夠讚;1247 則評論中有 545 則" "
8 分,不錯哦;1247 則評論中有 364 則" "
6 分,一般般;1247 則評論中有 201 則" "
4 分,不太好;1247 則評論中有 62 則" "
2 分,很糟糕;1247 則評論中有 75 則" "

8.2/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

6/10 一般般

KA FAI POWER

商務旅客
喜歡:員工素質和設施服務
不喜歡:整潔度
可能我住低層3/F,廁所比較多難聞氣味氣,價錢平,所以都預咗唔會好大間房,比較適合少行李的商務旅客,購物交通飲食都好方便
於 2024 年 4 月住了 2 晚
front desk Wada 於 2024年4月23日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower. We are very pleased to hear your compliments about our staff's service. We are very happy to hear that you were satisfied with our large public bath. We look forward to welcoming you again.

8/10 不錯哦

Kai Tat

情侶出遊
不喜歡:整潔度
Hygiene could be improved a little bit and the sewage in the bath tub is not really working
於 2024 年 4 月住了 6 晚
Reception Uchiyama 於 2024年4月21日回覆
We regret to learn from your comments about our cleaning insufficiency.Your valuable comment will be shared with the respective head department for further improvement. We also spoke to the cleaning maid who was in charge of your room to make everything clear for further improvement.

10/10 有夠讚

Wah Chau

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service!
於 2024 年 4 月住了 4 晚
front Kashiwagi 於 2024年4月17日回覆
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower.We are glad that you were satisfied with your stay at our hotel.We look forward to seeing you again.

6/10 一般般

Kit Ching

喜歡:整潔度和員工素質
但面積少一點
於 2024 年 4 月住了 4 晚
Reception Matsuo 於 2024年4月6日回覆
感谢您选择 APA Hotel Shinjuku Kabukicho Tower。感谢您的宝贵意见。我们将以此作为今后酒店管理的参考。我们希望在不久的将来再次见到您。

4/10 不太好

choi ling

情侶出遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
This is my first time to stay in APA, I heard that is a famous chain hotel in Japan. So I decided to stay few days transit after my Hawaii trip . The staff is nice and helpful. However, the room is so dirty. Something bit me at night. I will not stay in Apa anymore
於 2024 年 3 月住了 3 晚
Reception Yokoyama 於 2024年4月1日回覆
We regret to learn from your comments about our cleaning insufficiency.Your valuable comment will be shared with the respective head department for further improvement. We also spoke to the cleaning maid who was in charge of your room to make everything clear for further improvement.

2/10 很糟糕

Kasim

於 2024 年 3 月住了 5 晚
フロント 柏木 於 2024年4月21日回覆
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower.We apologize for the inconvenience caused during your stay at our hotel. If you have any concerns during your stay, please feel free to contact the front desk staff.Thank you for your valuable feedback.

4/10 不太好

Yu

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Very noise,start every mid night especially on Sat and Sunday Room too small
於 2024 年 3 月住了 6 晚
Reception Matsuo 於 2024年3月26日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.Thank you for your valuable feedback.We will use it as a reference for future hotel construction.We sincerely look forward to serving you again.

10/10 有夠讚

Shouhong

於 2024 年 3 月住了 1 晚
Reception Kono 於 2024年4月13日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

Vincent

於 2024 年 3 月住了 1 晚
front wada 於 2024年4月12日回覆
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower. We hope you had a relaxing stay with us.We look forward to welcoming you again.

6/10 一般般

SAI HO

團體旅遊
不喜歡:整潔度
張床有嘢咬! 另外酒店空調只有風和暖氣沒有冷氣! 調教後間房仍然很焗!
於 2024 年 3 月住了 5 晚
front desk Wada 於 2024年3月17日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉. Our hotel cooling system is specially designed to provide a healthy environment. Unfortunately this system does not allow individual control. We apologize for any inconvenience this may have caused you. Thank you for your kind review.

8/10 不錯哦

LAU

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Reception Hokiyama 於 2024年3月13日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to make every effort to improve our services to ensure that all of our guests have a pleasant stay.We look forward to welcoming you again.

10/10 有夠讚

Sheng Hung

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Reception Matsuo 於 2024年3月9日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We will continue to improve our services to satisfy our guests.We look forward to welcoming you again.

6/10 一般般

Eddie

於 2024 年 2 月住了 7 晚
Reception Yokoyama 於 2024年3月27日回覆
Thank you very much for taking the time to write a review of APA Hotel 〈Shinjuku Kabukicho Tower〉.We will continue to work to become the hotel of choice for many of our guests.We look forward to serving you again.

6/10 一般般

Kwai Wing Andy,Tseung Kwan O

於 2023 年 12 月住了 6 晚
Reception Ota 於 2024年3月3日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We would like to thank you again for taking time out of your busy schedule to give us your rating.

10/10 有夠讚

FaSun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 2 月住了 2 晚
Front wada 於 2024年2月25日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We are very happy to hear that you were satisfied with our services.We look forward to welcoming you again.

8/10 不錯哦

Lok Hin Phoebe

於 2024 年 2 月住了 6 晚
Reception Uchiyama 於 2024年3月21日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 不錯哦

KA CHUN

喜歡:整潔度、員工素質和住宿環境和硬體
地點便利。
於 2024 年 2 月住了 1 晚
Reception Kakino 於 2024年2月15日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Our hotel is located in the heart of Shinjuku which can be easily accessed by walking from JR Shinjuku Station and Seibu Shinjuku Station.You may enjoy our location as you have easy access to anything you wish to do.We are pleased that you like the location of our hotel as well.We certainly hope to see you again.

10/10 有夠讚

Caleb

喜歡:員工素質和住宿環境和硬體
Good for rest
於 2024 年 2 月住了 4 晚
Front Desk Uchiyama 於 2024年2月13日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

Yu

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 2 月住了 1 晚
Reception Hokiyama 於 2024年2月8日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

Ka kin

於 2024 年 1 月住了 4 晚
Reception Uchiyama 於 2024年3月21日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 不錯哦

Kengi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 6 晚
Reception Kono 於 2024年1月29日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 不錯哦

Wai Yuen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 6 晚
Front Desk Fujii 於 2024年1月28日回覆
Thank you very much for staying with us.We will continue to strive to improve our services on a daily basis.We look forward to welcoming you again.Front Desk Fujii

10/10 有夠讚

Kay

於 2024 年 1 月住了 3 晚
Reception Kono 於 2024年1月22日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

10/10 有夠讚

Cheng Yat

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Reception Kakino 於 2024年1月25日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

Mok

喜歡:員工素質
我租住的是最高層豪華房 所以感覺良好 但是有一個比較不好的問題就是廁所經常有很臭的氣味發出 我肯定是屎渠連接浴室的去水位置 氣味很難受
於 2024 年 1 月住了 9 晚
Reception Kakino 於 2024年1月25日回覆
Thank you very much for taking the time to write a review of APA Hotel 〈Shinjuku Kabukicho Tower〉.We sincerely apologize for the inconvenience caused by the cleanliness of the guestrooms, despite the fact that you chose our hotel out of many hotels.We will take your comments into consideration and share them with our cleaning staff for their guidance. We will make further efforts to improve the guest room cleaning in the future.Thank you for your kind review.We will try our best to make our service better and better to be chosen by everyone.

8/10 不錯哦

Sau King

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Reception Kakino 於 2024年1月25日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

8/10 不錯哦

zechariah wan chung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Reception Kakino 於 2024年1月25日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

8/10 不錯哦

Wai sze

商務旅客
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
疫情前每月飛一次工作必定入住,地點方便非常乾淨舒適!疫情後第一次入住!一入房間還以為未打掃,感覺唔乾淨地下滿布塵埃同垃圾,還有之前客人留下的耳環,地下應該根本冇打掃!打算第二天會有人清潔,直止第五天都冇變,垃圾依然喺地下!
於 2024 年 1 月住了 4 晚
Reception Kakino 於 2024年1月25日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We regret to learn from your comments about our cleaning insufficiency.Your valuable comment will be shared with the respective head department for further improvement. We also spoke to the cleaning maid who was in charge of your room to make everything clear for further improvement. Thank you very much for your valuable feedback.We will try our best to make our service better and better to be chosen by everyone.

8/10 不錯哦

LUNG SANG

於 2024 年 1 月住了 1 晚
Reception Kakino 於 2024年1月25日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

Wing Kei Ida

於 2024 年 1 月住了 3 晚
Front Nonaka 於 2024年1月13日回覆
Thank you very much for staying at our hotel.All of our staff members are very happy to hear that you had a comfortable stay.We look forward to serving you again.

8/10 不錯哦

Hoi Wing

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 7 晚
Reception Matsuo 於 2024年2月1日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We look forward to serving you again.

4/10 不太好

CHO YAU

不喜歡:整潔度、員工素質和住宿環境和硬體
Not feel good
於 2023 年 12 月住了 5 晚
front desk Wada 於 2024年1月6日回覆
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower. We are very sorry that you had an unpleasant experience with our cleaning service. Thank you again for your valuable feedback. We look forward to welcoming you back to our hotel again.

10/10 有夠讚

Cheuk Hung

6/10 一般般

Hai Man Kathryn

團體旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Reception Kakino 於 2023年12月30日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

4/10 不太好

真實旅客

於 2023 年 12 月住了 1 晚
Reception Kono 於 2023年12月26日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

2/10 很糟糕

WEI CHIH

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間清潔服務很差,桌上永遠一層灰,地毯也不清理,一堆白色碎削,衛浴清潔用品總是少補棉花棒!房間的氣密窗把手壞掉,連開個小縫都不行,室內空氣很差!大廳服務人員有一個男生態度很差,以前住過也沒這次體驗這麼糟糕!不建議遊客入住!
於 2023 年 12 月住了 7 晚
Front Nonaka 於 2023年12月22日回覆
Thank you very much for staying at our hotel.We will share the information about the cleaning with our cleaning staff and make every effort to improve and prevent recurrence based on your review.Based on your review, we will make every effort to improve the situation and prevent recurrence.We look forward to welcoming you again.

10/10 有夠讚

BIK YEE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Front Desk Kono 於 2023年12月21日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 7 晚
front desk Wada 於 2023年12月19日回覆
Thank you very much for staying with us this time.Thank you for your valuable review.We are very happy that you were satisfied with your stay at our hotel.We look forward to using you again.

6/10 一般般

Sheung Mo Kevin

喜歡:整潔度
不喜歡:設施服務
於 2023 年 12 月住了 1 晚
Ogura 於 2023年12月18日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We are delighted that you have chosen our hotel among many others.Thank you very much for taking the time to write us.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 6 晚
Front Nonaka 於 2023年12月14日回覆
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay at our hotel.We look forward to serving you again.

6/10 一般般

MAY FUN

於 2023 年 12 月住了 1 晚
Front Nonaka 於 2023年12月14日回覆
Thank you very much for staying at our hotel.We will share your reviews with other staff so we can improve.We look forward to serving you again.

10/10 有夠讚

lalapo

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
空間小了點,但是CP值很高,交通跟附近逛街很方便,適合不太care住宿方面想簡單住的人
於 2023 年 11 月住了 5 晚
Front Nonaka 於 2023年12月12日回覆
Thank you very much for staying at our hotel.All of our staff members are very happy to hear that you enjoyed your stay at our hotel.Regarding the size of the room, we appreciate your understanding as it was designed with consideration for the environment. We look forward to serving you again.Front Nonaka

8/10 不錯哦

PING KUEN

於 2023 年 12 月住了 3 晚
Front Nonaka 於 2023年12月11日回覆
Thank you very much for staying with us this time.Thank you for your valuable review.We are very happy that you were satisfied with your stay at our hotel.We look forward to using you again.

6/10 一般般

Sheung Mo Kevin

喜歡:整潔度
Room temperature always over 27°C when heat pump is on!
於 2023 年 12 月住了 1 晚
Reception Kakino 於 2023年12月9日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.The air conditioning in our hotel is centrally controlled.It is not possible to change the air conditioning in your room. We apologize for any inconvenience this may cause you and appreciate your understanding.

10/10 有夠讚

Siu hung simon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體

4/10 不太好

Yu Lai

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Cannot open the window, only heater, no air conditioner
於 2023 年 12 月住了 6 晚
Front Nonaka 於 2023年12月8日回覆
Thank you very much for staying with us this time.We will share customer feedback with our staff and strive to prevent recurrence.We look forward to seeing you again.

6/10 一般般

Sheung Mo Kevin

喜歡:整潔度
不喜歡:住宿環境和硬體
So noisy
於 2023 年 12 月住了 1 晚
Front Nonaka 於 2023年12月8日回覆
Thank you very much for staying with us this time.We will share customer feedback with our staff and strive to prevent recurrence.We look forward to seeing you again.

8/10 不錯哦

Zi Xiang

於 2023 年 12 月住了 1 晚
Reception Kakino 於 2023年12月27日回覆
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

6/10 一般般

Man On

情侶出遊
喜歡:整潔度
房間很小很小很小但都算潔淨,都是預期中,空調自行調節做暖氣冷氣,但有時不太冷,想轉做冷氣都不行,回酒店路經樓下廣場街道環境較差,很多醉酒客,不太潔淨,但喜歡熱閙的人應該會喜歡
於 2023 年 11 月住了 6 晚
front desk Wada 於 2023年12月8日回覆
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower. Our concept is "urban style" and we have prepared a large bed in a compact room. The rooms are compact in size considering "high quality, high technology, and environmental friendliness". You can do various things while sitting or lying on the bed without moving, which is the charm of our hotel. We look forward to welcoming you again!

2/10 很糟糕

Kar Man Agnes

於 2023 年 11 月住了 2 晚
front desk Wada 於 2023年12月5日回覆
Thank you for staying with us. We will continue to improve based on reviews received from customers.