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"Clean room staff friendly amenities all full"

"Stayed in the Versace suite. Very spacious and outstanding view! Excellent hosts and delicious breakfast "

"We loved our stay at Hideaway as a family of 4. The rooms were newly renovated and had everything we needed, excellent playground complete with sandpit and trampoline for the kids, as well as the friendly Alpacas we could hand feed right in the backyard. The location was so convenient to Fairy Springs attractions, supermarket and central Rotorua. Thank you for accommodating our little sausage dog too :)"

"Friendly staff, clean amenities. Close to the tourist attractions we wanted to see. "

"The spa rooms were great and i loved the amazing continental breakfast with a variety of delicious pastries. The free access to the hot springs was such a great experience "

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I should get some of my money back as the other family ended up going home after 1 day . "

"to be honest, our room is so very clean and the bed is so comfy. i sleep pretty well. thank you so much awa hotel. what a amazing hotel"

"The property was tired and run down but really clean and staff friendly we were pleastly surprised. Did need to ask to change damp towels for dry ones. Good nights sleep."

"Beautiful old place Renovations coming along nicely Good shower Looking forward to visiting again Don’t expect luxury - but a clean, no fuss bed for the night"