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They exceeded my expectations, the hotel itself is beautiful and it makes you feel super relaxed. The staff is super kind, the room was big and nicely decorated. I got a massage in my room with Lulú and it was amazing.

The hotel is definitely a hidden gem! The rooms are a great size and by far the nicest I've stayed at in Guadalajara. We were upgraded to King suite and it did not disappoint. The Hotel was literally a 1 minute walk to Downtown and the area was most definitely safe. The staff was the best part!! From the check-in staff, security, servers and to our amazing bartender Abraham!!! We will definitely be back.

…missing a connection sucks a$$ and when you’re disgruntled and have no where to go - finding out this hotel was in this airport turned my frown upside down and I went asleep. They were able to accommodate a late check out which subsided the lack of flights out of here and having to sit for a day made it not dreadful. Basically if you get stuck in Guadalajara I would stay here.

El hotel y las habitaciones son sumamente cómodas y el personal es muy amable. Se encuentra en un punto muy céntrico con fácil desplazamiento a Zona Centro, Zona Americana y los principales centros comerciales.

This is the best hotel in Guadalajara. The hotel is absolutely beautiful and the service is outstanding. Love everything about it. I usually stay at this hotel 3 to 4 times a year.

Excellent place and the facility is pretty new and clean

Perfect place to stay right on the center of Tlaquepaque

Always a lovely stay, great central location, accommodating staff.

Staff super helpful and accommodating rooms are comfortable property is blocks away from great restaurants as well as convenience stores, while offering 24 hr room service.

We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.

Great location in Colonia Americana just one block from Avenida Chapultepec and its many restaurants, bars, coffee shops etc. Very efficient front deck staff and friendly bellmen and housekeeping staff. Good restaurant with breakfast buffet.

Great location, and friendly staff.

Great hotel

The hotel is beautiful, excellent staff, and walking distance to many attractions.

Nice place to stay

Excellent cerbice

Clean rooms