El hotel está hermoso! Las habitaciones limpias y muy cómodas y el staff bastante amable! La alberca de súper buen tamaño se puede nadar muy agusto. Y la comida del restaurante muy rica! Lo recomiendo ampliamente
Elizabeth Guadalupe Renteria
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Elizabeth
家庭旅遊
2024年3月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El lugar está muy bonito y la atención es excelente! Muy cerca de una maravilla del mundo!! Muy recomendable
Elizabeth
於 2024 年 3 月住了 1 晚
6/10 一般般
Bouayad
情侶出遊
2024年3月19日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Location right next to the temple. However, it's a transient town (plan to have dinner at the hotel in the evening because it's difficult to find something interesting outside at 07pm).
No internet in the rooms.
Kind staff.
Bouayad
於 2024 年 2 月住了 1 晚
6/10 一般般
Stephane
情侶出遊
2024年3月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Notre première nuit a été pénible, beaucoup de bruit! (Music très forte provenant d'un autre établissement) et retrouvé une coquerelle dans la douche.
Deuxième nuit à été beaucoup mieux, pas de music...
Douche chaude une fois sur 2.
Restaurant serve un buffet au midi qui est bien.
Serveurs vienne jusqu'à la piscine pour des drinks et repas. WIFI fonctionne seulement au restaurant et au loby...
Stephane
於 2024 年 2 月住了 2 晚
4/10 不太好
Rachel
情侶出遊
2024年3月3日
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
What was advertised was not reality. There was absolutely NO WiFi access in our room. You had to go to the lobby or the dinning hall (and pay for food) if you wanted access. This frustrated us mostly because we generally do our planning for the next day the night before. We also had a phone plan but the signal was too weak to do anything in the room.
The people working in the dining hall could not ever decide when dinner was served, what would be served or how much it cost. I asked 4 different employees and got 4 different answers. The food was good, but expensive.
There is nothing to do in the city at all except go to chichen itza. We walked around the whole city to get the lay of the land and there was just nothing.
The front desk lady was nice but spoke ONLY Spanish. Thankfully I know some Spanish, so I was able to get by, but I was floored that she legitimately didn’t know a single English word working at the front desk of a hotel. I recognize I am in Mexico so I don’t ever expect people to speak English everywhere at all—but in hospitality, it’s generally expected to at least have broken English or a few choice words known as it’s the universal travel language… and it’s a hotel.
I am thankful we just spent 1 night there.
Rachel
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Andrew
2024年2月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.
Andrew
於 2024 年 2 月住了 2 晚
4/10 不太好
Wojciech
2024年2月17日
不喜歡:員工素質
Wojciech
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Christovam
家庭旅遊
2024年1月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Proximidade Chichén Itzá
Hotel próximo, com excelente restaurante, porém camas e travesseiros poderiam ser mais confortáveis.