Find hotels near Timanfaya National Park, Lanzarote from NT$3,638

"The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email "

"All fine. Regular visitors "

"A lovely hotel, atmospheric & with lovely friendly service from all the staff. The room was nice, pool area lovely, breakfast was very nice & varied. We are dinner there twice & would really recommend. A very relaxing break, Yaiza is peaceful, easy to access on the airport bus, very quiet & not touristy like the mainstream resorts in the coast. "

"I stayed at this hotel recently and was pleased with my experience. The room was a bit warm in the afternoon, but no AC was promised, so that was expected. Breakfast was basic, which matched the cost, and was sufficient to start the day. Check-in was handled at a separate location, which was slightly unusual, but check-out was simple and straightforward. Overall, for the price, this hotel offered a very good experience, and I would recommend it to travelers looking for good value."

"Amazing hotel. The staff are very helpfully and friendly. The location is very easy to get to from the airport. Once there it is extremely quiet and peaceful "