Blvd. Sanchez Taboada 10452, Zona Rio, Tijuana, BC
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 511 out of 1000 reviews" "
10 - Excellent
511
Rating 8 - Good. 240 out of 1000 reviews" "
8 - Good
240
Rating 6 - Okay. 101 out of 1000 reviews" "
6 - Okay
101
Rating 4 - Poor. 74 out of 1000 reviews" "
4 - Poor
74
Rating 2 - Terrible. 74 out of 1000 reviews" "
2 - Terrible
74
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Yi
Traveled with family
2024/5/20
Liked: Cleanliness
no fridge
Yi
Stayed 1 night in May 2024
Response from E.commerce on 2024/5/20
Thank you for your comments Yi ,at the moment our rooms do not have a minibar , kind regards.
2/10 Terrible
jorge, Adelanto
Traveled with family
2024/5/19
Disliked: Staff & service
The office is not friendly are is not safe they copy you Driver license
jorge
Stayed 1 night in May 2024
Response from E.commerce on 2024/5/20
Thank you for your comments Jorge , It is a routine procedure for the check in ,all information is confidential, you can be sure, Kind regards.
Muy agradable hotel, muy céntrico, las camas un poco duras pero buenas.
El baño un poco chico, no tienen toma corriente cerca de la cama, no puedes conectar el celular
El hotel se recomienda
Klaus
Stayed 3 nights in May 2024
Response from Gerencia de ventas y mkt. on 2024/5/7
Gracias por sus comentarios Klaus , nos complace que su experiencia en la propiedad fue satisfactoria , las camas son nuevas de corte ortopedico para más comodidad , para nosotros todas las sugerencias son muy importantes , agradecemos su preferencia , saludos cordiales.
Response from Gerencia de ventas y mkt. on 2024/4/30
Gracias por sus comentarios Ricardo , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.
10/10 Excellent
Andrea
Traveled with group
2024/4/27
Liked: Cleanliness, staff & service
Great
Andrea
Stayed 1 night in Apr 2024
Response from Gerencia de ventas y mkt on 2024/4/27
Thank you for your comments Andrea , we so happy to know you had a good experience in the property , kind regards.
Everything was cool. Very friendly staff. Only negative was the curtains were not flat to wall so light came in. But overall im not gonna take away that the property and rooms are amazing.
Nadia Ortega De
Stayed 4 nights in Apr 2024
Response from E.commerce on 2024/4/16
Thank you for your comments Nadia , we so happy to know you had a good experience , the curtains are black outs , we will check with the housekeeping , kind regards.
10/10 Excellent
Hamid
2024/4/11
Liked: Staff & service
Hamid
Stayed 1 night in Apr 2024
Response from E.commerce on 2024/4/12
Gracias por sus comentarios Hamid , nos complace que su experiencia en la propiedad fue satisfactoria, agradecemos su preferencia , saludos cordiales.
10/10 Excellent
Rosaura
2024/4/8
Rosaura
Stayed 1 night in Apr 2024
Response from Gerencia de ventas y Mkt on 2024/4/28
Gracias por sus comentarios Rosaura , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.
10/10 Excellent
MINERVA, Covina
2024/4/1
MINERVA
Stayed 1 night in Mar 2024
Response from E.commerce on 2024/4/2
Gracias por sus comentarios Minerva , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.
10/10 Excellent
Nancy
2024/3/18
Nancy
Stayed 1 night in Mar 2024
Response from E.commerce on 2024/4/8
Gracias por sus comentarios , nos complace que su experiencia en la propiedad fue satisfactoria ,agradecemos su preferencia , saludos.
The staff was amazing, friendly and very welcoming.
Fernando the manager accommodated to all my family's request. I would strongly recommend this hotel.
Thank you Baja Inn.
Jesus
Stayed 1 night in Mar 2024
Response from E.commerce on 2024/3/18
Thank you for your comments Jesús , we so happy to know you had a good experience in the property , kind regards.
Jose Luis, we greatly appreciate your comment and hope to welcome you soon.
4/10 Poor
Sulema
2024/2/21
Sulema
Stayed 1 night in Feb 2024
Response from Reservaciones on 2024/2/26
Gracias por tomarte el tiempo de dejarnos tu opinión. Lamentamos sinceramente que tu experiencia no haya cumplido con tus expectativas. Nos encantaría saber más detalles para poder mejorar tu experiencia y garantizar que disfrutes de una estancia más satisfactoria en el futuro!
Thank you for your feedback! We're glad you found our location convenient for shopping an dining. we aim to make our guests experiences as hassle-free as posssible
The price it wasn't worth it, dirty towels, bathroom, and bed sheets.
Maria
Stayed 1 night in Feb 2024
Response from E.commerce on 2024/2/6
Thank you for your comments Maria , we apologize the inconvenient , for us the quality is very important , we will check the case with the management of the property , kind regards.
Would not give us a blanket so kid could sleep on the couch in the room, toilets either plug or not flush had to take the back off them everytime front desk was aware but did nothing had to ask 3 times for towels
William
Stayed 3 nights in Jan 2024
Response from E.commerce on 2024/2/2
Thank you for your comments William , we apologize the inconvenience ,for us the good experience are very important we will check the case with the management of the property , kind regards.
6/10 Okay
grecia
2024/1/28
grecia
Stayed 1 night in Jan 2024
Response from E.commerce on 2024/3/20
Gracias por sus comentarios Grecia , agradecemos su preferencia , saludos.
Another good experience on our overnight stay at this hotel. Very nice and accommodating staff. Room very clean. Only issue was that we couldn’t control the furnace, but called the front desk and 2 minutes later help came to our door and set it up. We’ve been staying here for many years and will continue to do so. Always very satisfied.
Delfino
Stayed 1 night in Jan 2024
Response from E.commerce on 2024/1/25
Thank you for your comments Delfino always is a pleasure to greet you , we so happy to know you had a good experience in the property , kind regards.
Gracias por sus comentarios Adriana , para nosotros son muy importantes porque nos permite seguir trabajando duro día a día para que la experiencia de nuestros clientes sea cada vez mejor, saludos.
6/10 Okay
JAIME
2024/1/15
Disliked: Staff & service
JAIME
Stayed 1 night in Jan 2024
Response from E.commerce on 2024/1/17
Gracias por sus comentarios Jaime , agradecemos su preferencia , saludos.
Its my 3rd time staying with them every time I go to TJ I feel so safe and welcome. The cleanings staff are on top of everything its walking distance from different places. I truly recommend
Judith
Stayed 4 nights in Dec 2023
Response from E.commerce on 2023/12/12
Thank you for your comments Judith , we so happy to know you have a good experience in the property , kind regards.
Thank you for your comments Erica , we so happy to know you had a good experience in the property , kind regards.
10/10 Excellent
gregorio
2023/10/31
gregorio
Stayed 3 nights in Oct 2023
Response from E.commerce on 2023/11/21
Gracias por sus comentarios Gregorio, nos complace enterarnos que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.
10/10 Excellent
Carlos
Traveled with family and small children, Traveled with family