Find Family Hotels in Thunder Bay

"One staff member was particularly helpful and friendly while another was rude, confrontational, and a terrible listener. The rooms poolside are hot and dry, and some rooms and poorly maintained. I would give this hotel 2 stars but because its so close to great places to eat, Shoppers, the airport, and that ONE customer service agent, its deserving of 3. "

"Staff seemed a bit distracted. Restaurant is cozy with decent service. Rooms are clean but a little noisy. Convenient location."

"Room was spotless. Beautiful room. All staff were wonderful "

"no staff at reception"

"Tub would drain when showering, piece of bed frame on floor "

"Room had stained sheets, hole in the wall, hair and gum on the carpet. Unacceptable conditions for a hotel room. "

"Parking was excellent, rooms were clean and staff really friendly."

"beautiful old hotel with great rooms and excellent front desk service"

"Parking is good , room was clean but the walls were discoloured the bedding falling apart. I was expecting more from a newer hotel. It was however very clean and quiet. The buffet couldn’t keep up no regular coffee fruit depleted. Overall good selection though."