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Top The Plains Hotel Reviews
Trident Bandra Kurla Mumbai
10/10 Excellent
"Our recent stay at the Trident Hotel, Bandra Kurla, Mumbai proved that their hospitality goes far beyond luxury—it is a lifeline. My parents were stranded for hours on the Tejas Rajdhani due to severe monsoon waterlogging. Anxious and helpless, they called the hotel, triggering an extraordinary, coordinated rescue effort by the staff that our family will never forget. 🌟 The Midnight Rescue KK handled the initial afternoon call with immense patience, tracking the chaotic road traffic and checking in later to ensure their safety before handing over to the night shift. Varun took over seamless coordination, sending a vehicle the moment the train terminated. The next day, he gladly extended their check-out to 2:00 PM so they could complete their important work without stress. Nitish braved the conditions, located my parents right at the Bandra station platform, managed their luggage, and incredibly, brought along fresh, packed food from the hotel. The Night Staff welcomed them at 12:15 AM with warm, genuine smiles, instantly erasing the day's trauma. 🌟 Above & Beyond Care The next morning, Sunaina stepped in on KK’s day off to personally look after them. She tracked the ongoing rail disruptions, helping us pivot to booking an emergency flight. She even had their favorite food packed for the journey. Mr. Gobin then arranged their airport taxi. Showing unmatched care, the team called my father the following morning in Delhi to ensure their safety. Forever Great-full!"
Aurika, Mumbai International Airport
10/10 Excellent
"This hotel is amazing for business and family stay. Highly recommended as this is minutes away from the international airport. Staff is amazing and breakfast buffet is delicious and luxurious as offered on cruises around the globe !!"
Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals
10/10 Excellent
"I had booked this hotel for my parents and the service was impeccable. They had a comfortable stay with helpful staff who were kind enough to help them get to the parking lot too."
Novotel Mumbai International Airport
10/10 Excellent
"It was a short trip and I can’t say enough about this place. It’s exceptional. The service, food and staff were excellent."
The Leela Mumbai
10/10 Excellent
"This one is hands down the best hotel in Mumbai"
Courtyard by Marriott Mumbai International Airport
8/10 Good
"The staff was polite and respectful. We enjoyed our stay. The property was clean and well maintained"
Sheraton Grand Pune Bund Garden Hotel
10/10 Excellent
"We had a wonderful stay for 3 nights at the Sheraton Grand Bund Garden, Pune. It's a awesome hotel with first-class facilities and services. The staff were very friendly and nice, they came to pick us up from Pune airport with a short notice and no extra charges for it. It was a grand welcome with fresh coconut water followed by a family picture and this family picture was printed on a coffee mug which was gifted during checkout. Room was very spacious, neat and cleaan and was very comfortable for four of us which included me, my wife and two young kids. Room had a train station view with a background of Banear town's hills and it was very beautiful while it was raining and we also saw 4-6 parrots hanging around near the window and it was very pleasant to see them everyday in the morning. Morning breakfast buffet was a grand buffet to choose from a wide range of items starting with fresh Juices, fruits, bakery, south Indian, north Indian and western breakfast. Staff was very helpful and was bringing juices & other food items to your table. Also, on our last day at the hotel, staff arrange a big chocolate egg to break with a small wooden hammer and it was fun experience and we had family pic with the staff too. Great hospitality! Special thanks to Sumeet, Akanksha Singh, Harshal, Nagraj, and Noor for proving a exceptional service during the breakfast time and Dagdu Gori for helping us recover my daughter's necklace which was lost in the swimming pool."
Fairmont Mumbai
10/10 Excellent
"Great service!"
Hyatt Pune
10/10 Excellent
"It’s great location and a very good property indeed. Breakfast spread was amazing. My family enjoyed the stay"