"The room was amazing and the staff was very friendly and helpful. Housekeeping is in direct communication with you via text and quick to respond and get you what you need. The check in was kinda confusing because it wasn’t clearly marked outside when checkin was. It was very busy out front and that was difficult. The coffee maker had an old coffee left in it but otherwise it was gorgeous!
The first night of our stay there was a large group of high school(maybe college) age young folks at the indoor pool/outdoor part of lazy river and that area. We were on the 5th floor oceanfront and they were very loud and using very vulgar language that we could hear clearly in our room. It was fairly early, around 9pm, so we let it go. At 930 our 4 kids wanted to go down to the pool before going to bed and were afraid to because of what they could hear in our room. They could also look at the chaos from our room. The people were running and jumping into the lazy river, walking and wrestling in the lazy river etc. My 14 year old son was recovering from the flu and my 10 year old daughter got it on our second day. We were trying to make the best of our short time at the resort and couldn’t that night. Security didn’t seem concerned and just watched. The checkout was smooth but we were unaware of security deposit. Slides are very hard/tough and the kids didn’t enjoy them and only rode once so activities were limited. If aware we would have booked elsewhere "
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