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Merciel Retreat & Resort

4.0 star property

Choose dates to view prices

Merciel Retreat & Resort, an upscale getaway near Ngapali Golf Course, offers a serene escape with English breakfast and a free roundtrip airport shuttle. Treat yourself to spa treatments and unwind at the poolside bar or on the sun-kissed outdoor pool deck with loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
The current price is NT$3,133
NT$3,550 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Does Merciel Retreat & Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Merciel Retreat & Resort?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Merciel Retreat & Resort on 2026/5/25 start from NT$3,133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Merciel Retreat & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Merciel Retreat & Resort?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Merciel Retreat & Resort?

Check-out is at noon.

Does Merciel Retreat & Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Merciel Retreat & Resort located?

This Thandwe hotel is on the beach, 2.1 mi (3.3 km) from Ngapali Golf Course, and within 9 mi (15 km) of Ngapali Beach and Standing Buddha.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.4

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Situé à côté de l’aeroport Mais sans que cela soit gênant. Le personnel est charmant, le petit déjeuner très bien, mais l’hôtel a besoin d'être rafraîchi : piscine et forte odeur d’égout dans la sdbains.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Joël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de l'aéroport, une voiture de l'hôtel pour la liaison. Personnel très soigné et attentioné. Bel hôtel, chambre spacieuse.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, good located and clean...recomended
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel en bord de mer, calme, personnel très gentil et serviable, plage propre
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Das Hotel ist gut aber diverse Kleinigkeiten sollten renoviert werden.Das Personal ist sehr freundlich und hilfsbereit.Die Massage im Spa kann ich empfehlen.Das Frühstück ist nicht sehr reichhaltig.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Wing Yan Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveler

一部寂れた感が漂っていました

・空港からホテルまでは無料送迎バスで5分程度。事前に予約したがバスが来ておらずかなり待った。空港内に居た他ホテルのドライバーにお願いして、ホテルに電話してもらってバスに来てもらった。 ・レセプションから見るプールはとても開放的。だが、2個あるプールのうち、1個に水が入っておらず使えなかったので、寂れた感じだった。 ・海側にある1階の部屋周辺は草木が乾燥していて荒れているイメージがあった。2列ありホテルの間の中庭は整備されていた。 ・チェックインした部屋に蟻の巣があり、壁やテーブル等に蟻がたくさん居た。部屋の交換をお願いした。部屋に案内されたらすぐに蟻巣が無いか確認した方が良い。 ・Eバイクのレンタルは可能だが、お願いしてから用意されるまで時間が掛かる。ホテルを出て左側に5分ほど歩くとEバイクのレンタル店があるので歩いた方が早い。 ・部屋の清掃は毎日のはずだが、日によって夜まで清掃されない日があった。レセプションに言うと「清掃してほしいの？」と言われ、困惑した。 ・ベランダには洗濯物を干せるスペースが充分あるので助かった。 ・Eバイクで空港とは逆側に10分ほど行くと、ランドリー店があり、何でも1枚500チャットだった。 ・朝食はブフェで多くのメニューがあった。 ・海は岩が多いが、タイヤチューブを浮輪として使って遊べた。
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little lovely getaway with surprise!

wonderful retreat for us! Simple and nice setup with accessible beach not directly infront of the resort but on the right. (do visit the small beach store operate by the family with daughter, yummy BBQ prawn squid + coconut!) We got a wonderful surprise like the rest. Balloons and birthday cake was setup for us without notice! Simply lovely gesture! Only gribe is the hot water system is not equipped for the bath tub. Only manage to fill 20% with hot water and waited for 1 hour for the heater to heat up. By then, the water in the tub is cold. All 3 attempt to have a 50% filled tub is.......... ALL COLD ! And the in-house massage service... nothing to be fancy about. Anyway, both restaurant just outside the resort are great! K2 especially, very consistent in their food quality!
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Jens-Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

Super Hôtel. Der Service est perfekt. Alles was man benötigt wird sofort erledigt. Tel Zimmer. Schick und bequemes, grosses Bett. Essen sehr gut
Stayed 5 nights in Mar 2018
Verified

8/10 Good

jun

Liked: Cleanliness, staff & service, room comfort

空港に近い便利で素敵なホテル

チョイス設備は古いですが、 バスタブもあるし快適な部屋でした。 目の前の海が ビーチというか リーフでしたので。 僕以外海で泳いでる人は居ませんでした。すぐ近くにk2レストランがあるのも利点 何回も食べに行きました！
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Corinna

Liked: Staff & service
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Yohanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018