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Quinta Los Pinos

3.0 star property

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Free full breakfast, a rooftop terrace, and a garden are just a few of the amenities provided at Quinta Los Pinos. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, La Casa del Abuelo, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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About this property

Quinta Los Pinos

  • Hotel located in Santa Cecilia
  • Take advantage of free full breakfast, a rooftop terrace, and a garden at Quinta Los Pinos. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, La Casa del Abuelo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Wedding services and a front-desk safe
  • Room features
  • All guestrooms at Quinta Los Pinos boast comforts such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Quinta Los Pinos have a pool?

Yes, this property has an outdoor pool.

Is Quinta Los Pinos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quinta Los Pinos?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Quinta Los Pinos?

Check-out is at noon.

Where is Quinta Los Pinos located?

Located in Santa Cecilia, this hotel is within 1 mi (2 km) of New Tepoztlán Market, Tepoztlán Museum Carlos Pellicer Collection, and Artisan Market of Tepoztlán. Experiencia Tepoztlan Language School and Ex-Convent of the Nativity are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Llegue al hotel a las 2 pm toque y toque y jamás salió nadie,se me hace una falta de respeto que realices tu reservación en línea para reducir tiempos y tuve que buscar otro hotel xq jamás me abrieron según esto los vecinos dicen que llevan 15 días sin abrir qué grosería,les pido que porfavor no generen ningún cargo ya que por obvias razones no lo pagaré
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Sergi

Disliked: Cleanliness, staff & service, room comfort

Relación calidad / precio mala

El lugar es muy bonito, pero las habitaciones están muy mal, sucias, poco mantenimiento, luces que no funcionan... No vale lo que piden aunque el lugar sí es muy bonito.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Excelente para un fin de semana en familia

Muy bonito y la atención desde que llegamos fue muy buena!!, solo me pareció un poco elevado el costo, pero todo lo demás excelente!! Si regresamos!!!
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel acogedor con hermosos jardines.

Un auténtico oasis. Los jardines súper bonitos y la alberca muy limpia y ,aunque pequeña, adecuada para relajarse. El personal muy amable y atentos.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, property conditions & facilities, room comfort

Muy bien peroooo

Excelente instalaciones y lugar !!! Te ofrece mucha tranquilidad pero el problema que hubo es que el chef desde las 3pm no apareció hasta al día siguiente 8:30am entonces no te podían dar alimentos por qué no estaba el chef y simplemente no lo localizaban. Eso sí fue pésimo. Tuve que salir para comprar comida. Lo demás estuvo súper bien!
Stayed 1 night in Nov 2017
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para decanso y parejas

El lugar es muy bonito, muy grande y se encuentra en muy buenas condiciones. El personal muy amable, se presentó una falla con el calentador y nos cambiron a una habitación superior sin ningún costo. Excelente lugar para ir en pareja.
Stayed 1 night in Oct 2017
Verified

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un gran lugar en Tepoztlán

El hotel está lejos del murmullo del centro por lo que es una estancia bastante tranquila, cuenta con una alberca bastante cálida y la comida es muy buena! El cuarto "La cabaña" está increíble!
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, lovely staff. Absolutamente recomendable.
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

CARLOS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio y un lugar super acogedor

El lugar está increíble, ya sea para viaje en pareja o con familia y amigos, lo único que recomendaría de la habitación que nos tocó es remodelar el baño. También, por el tamaño del predio, me gustaría que fuera Pet Friendly para poder llevar a mi mascota.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Tepoztlan

Beautiful landscaping, huge gardens to stroll through. Amazing staff, great food, priceless view of the cliffs from everywhere.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Great staff service, clean rooms

Staff service was great. We had problems to access the hotel Sunday night. Phone no one answered and guard took over 20 mins to answer the door.
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradable.

El lugar muy bonito con jardines y vistas espectaculares, aunque retirado del centro de Tepoztlán. El concepto podría aprovecharse más, ya que sólo son 6 habitaciones lo que brinda un trato más personal, pero considero que hace falta invertirle en sus habitaciones y que el restaurante tenga más opciones para desayunar. La cena sí fue deliciosa.
Verified

10/10 Excellent

amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ampliamente recomendable para descanso

Me gustó mucho! El hotel está bien cuidado y todo en muy buenas condicionec,como tiene pocas habitaciones es bastante privado, el personal es muy amable y el servicio en general es muy bueno. Sólo me faltaron más opciones en el menú del restaurante.
Verified

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019