Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Casa Jade

3.0 star property
Adults-only guesthouse in Tepoztlán with a full-service spa

Choose dates to view prices

Photo gallery for Casa Jade

Interior detail
Basic Cabin, Garden View | Terrace/patio
Front of property
Basic Cabin, Garden View | Individually decorated, individually furnished, desk, laptop workspace
Basic Cabin, Garden View | View from room
Escape to Casa Jade, nestled in the mountains near Tepozteco Pyramid. Unwind with a rejuvenating massage or other spa services at the full-service spa, surrounded by lush gardens and connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
6 Calle de la Cumbre Santisima Trinidad, Tepoztlán, MOR, 62520

Getting around

  • Benito Juarez International Airport (MEX) - 89 min drive

About this property

Casa Jade

Guesthouse near Tepozteco Pyramid
Casa Jade provides amenities like a garden and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
  • Showers and shampoo
  • Private yards, wardrobes/closets, and ceiling fans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa Jade Tepoztlán
Casa Jade Guesthouse
Casa Jade Guesthouse Tepoztlán

Frequently asked questions

Is Casa Jade pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Jade?

Self parking is free at this property.

What time is check-in at Casa Jade?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Casa Jade?

Check-out is at noon.

Where is Casa Jade located?

Situated on the boardwalk/promenade, this spa guesthouse is within 1 mi (2 km) of Cocinar Mexicano and Tepozteco Pyramid. Artisan Market of Tepoztlán and Ex-Convent of the Nativity are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Casa Jade Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness

Tranquilo pero desafortunado

Nos tocó una de las 2 cabañas que dan al jardín. El lugar es muy tranquilo. Walberto muy amable. La cama y almohadas un poco incómodas. Desafortunadamente tuvimos como vecinos a un tal Alberto y Abigail que no tuvieron la decencia de respetar el lugar ni a las personas que nos hospedamos allí, con escándalo y peleas casi toda la noche. Hablamos con Walberto y muy amablemente hizo lo que estuvo a su alcance para remediar la situación. El lugar está muy cerca de la avenida que va a la pirámide y del centro. Me pareció un poco caro en relación a lo que ofrece. Y desgraciadamente desapareció una toalla de baño de mis pertenencias.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la excelente ubicacion, y la tranquilidad del lugar,
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
No respetan las reservaciones hechas a través de Expedía, incluso con días de antelación. Se limitan a responder que tuvieron un problema con “el sistema” y no dan mayor explicación.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto en general, solo agradecería que si no van a hacer limpieza al día siguiente nos lo mencionaran antes
Stayed 2 nights in Jul 2019

8/10 Good

CINDARELY

Liked: Cleanliness

Concepto interesante peromuy básica para el costo

Un lugar muy caro considerando lo sencillo y básico de la casa Jade, considero que podría mejorar mucho, no hay televisión, no hay closet para colgar la ropa, el sillón que tiene dentro de la recamara esta muy sucio y la puerta hace mucho ruido. los detalles hacen la diferencia, relación costo beneficio le doy un 6, hay lugares mas cómodos y que ofrecen mas por menos
Stayed 1 night in Jul 2019