"Following their airport pick up service instruction but no body answer more then 1 hour, even I made a phone call the hotel, they asked me to post the photo where I was and they said they will check via whatsapp, still no read to the end.
When I took Uber to hotel, the girl in the reception had a very terrible attitude.
She said: because the previous customer didn't check out so there is no room for me today!!!!!!!
Then send me to a 2 star hotel
(originally I paid more than USD120 per night, that one only cost USD68 per night)
Maria Ofelia didn't give me a match room and also didn't refund me the Price difference."