3 間餐廳，供應早餐、午餐和晚餐，義大利料理
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卡波塔奧米娜烏納飯店的評分

4 out of 5
卡波塔奧米娜烏納飯店

評論

9.0

太棒了

10 分，有夠讚；917 則評論中有 568 則" "
8 分，不錯哦；917 則評論中有 262 則" "
6 分，一般般；917 則評論中有 65 則" "
4 分，不太好；917 則評論中有 16 則" "
2 分，很糟糕；917 則評論中有 6 則" "

9.2/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Best of Taormina
Excellent hotel and better to stay there at least 2 nights, so that you could on the one hand enjoy the hotel facilities, including the pool & the beach & on the other hand visiting the attractions at Taormina.I would love to stay at this hotel in case of future visiting for sure!

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was extremely accommodating
於 2024 年 5 月住了 3 晚
Francesco Mameli General Manager 於 2024年5月14日回覆
Dear Lisa, thank you very much for your kind feedback following your recent stay at UNAHOTELS Capotaormina. We are really happy that you liked so much the hotel and its services. We look forward to welcoming you once again in the near future. Kind Regards

10/10 有夠讚

Amanda

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff, beds were comfortable beautiful view
於 2024 年 5 月住了 3 晚
Francesco Mameli General Manager 於 2024年5月14日回覆
Dear Amanda, thank you for this beautiful review. We are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards

10/10 有夠讚

Nevil，Komoka

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a fun property. The views were stunning and the pool was worth the trip. It's a bit of a ways from the centro area but they have a convenient bus shuttle so it's all good. I would definitely come back!
於 2024 年 4 月住了 1 晚
Francesco Mameli General Manager 於 2024年5月14日回覆
Dear Nevil,Thank you for sharing your travel experience at UNAHOTELS Capotaormina with us. Knowing that we have managed to meet your expectations and seeing that the professionalism and passion of our staff to make every stay and every guest unique have been appreciated and recognized is a joy.We all hope to have the pleasure of being able to welcome you again or to know that you are a guest of our colleagues in Gruppo UNA hotels and resortsBest regards

8/10 不錯哦

Christian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel with great pool and beach access
於 2024 年 4 月住了 2 晚
Francesco Mameli General Manager 於 2024年4月28日回覆
Dear Christian, Thank you for this extremely positive rating. It’s a pleasure to read that you enjoyed your stay at Unahotels Capotaormina in our beautiful Taormina. We hope to welcome you again in the future. Kind regards,

10/10 有夠讚

Fazlin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Francesco Mameli General Manager 於 2024年4月26日回覆
Dear Fazlin,thank you for sharing your impressions about your last stay with us.Thank you for your suggestions which will be a reason to make our services even closer to the expectations of our most attentive guests.We hope to have the pleasure of welcoming you again or knowing that you are a guest of our colleagues at the other hotels and resorts of Gruppo UNA.Sincerely

10/10 有夠讚

Raja

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Francesco Mameli General Manager 於 2024年4月21日回覆
Dear Raja,thank you for taking time to share your opinion..We're proud to know that you appreciated so much your stay, we will certainly share your insight with the all staff.We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sincerely

10/10 有夠讚

kendrick

於 2024 年 4 月住了 2 晚
Francesco Mameli General Manager 於 2024年5月4日回覆
Dear Kendrick,Sharing reviews like your with our team is both, gratifying and motivating, thank you! We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sicerely

10/10 有夠讚

Harris

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel on an amazing location
於 2024 年 4 月住了 4 晚
Francesco Mameli General Manager 於 2024年4月21日回覆
Dear Harris,thank you for taking time to share your opinion, photos and suggestion on your last stay with us.We're glad to know that you appreciated so much your stay and our staff attitude, such comments represent a truthful incentive to constantly work at our utmost.It's truly hard to explain how precious are reviews like your, I can only thank you, hoping to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the 38 hotels, resorts and aparthotels of Gruppo UNA.Sincerely

10/10 有夠讚

Carolyn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property is located on the sea which is a significant plus. It’s unique in that it is built into the mountain. Staff were courteous and helpful.
於 2024 年 4 月住了 1 晚
Francesco Mameli General Manager 於 2024年4月21日回覆
Dear Carolyn, thank you for your kind feedback following your recent stay. We are very happy that you enjoyed the amazing location and the hotel services. We hope to welcoming you again in the future,Best regards

10/10 有夠讚

Marina

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything about this property.
於 2024 年 4 月住了 7 晚
Francesco Mameli General Manager 於 2024年4月21日回覆
Dear Marina,thank you so much for your plesant review. We are so happy to kwow that our stay with us was marvelous.We do hope to have the pleasure of having you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sincerely

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The views, the pool, the beach, and the balcony were wonderful. Our bathroom had some water issues, but the room was comfortable and spacious. We had the most relaxing time on the sun loungers with the most amazing scenic view. And a free coach up into town for dinner and back.
於 2024 年 4 月住了 1 晚
Francesco Mameli General Manager 於 2024年4月21日回覆
Dear Sarah,thank you for sharing your lovely feedback on your recent stay here at the UNAHOTELS Capotaormina. We are really happy to know that you have enjoyed the unique location.We also thank you for your valuable suggestions.We do look forward to welcoming you back once again in the near future.Kind Regards

10/10 有夠讚

Belinda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, pool area is fantastic!

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Non Consigliato !
Il mio recente soggiorno all'UNAhotel Capotaormina è stato a dir poco deludente. Nonostante a novembre il clima fosse ancora caldo, con una temperatura di 25º Celsius, l'hotel aveva spento l'aria condizionata, lasciando la stanza insopportabilmente calda e scomoda. Era difficile anche respirare lì dentro. Quando ho espresso le mie preoccupazioni all'addetto alla reception, la loro soluzione è stata semplicemente lasciare la porta del balcone aperta per far circolare l'aria. Questa non fu una risposta soddisfacente, considerando le circostanze. Oltre al problema dell'aria condizionata, la pulizia dell'hotel lasciava molto a desiderare. Con mio shock e sgomento, ho scoperto pezzi di vetro sul pavimento, che rappresentavano un potenziale pericolo per la sicurezza. Anche il bagno era in uno stato deplorevole, costringendomi a richiedere gli asciugamani perché non erano forniti nella stanza. È stato deludente constatare una tale mancanza di attenzione alla pulizia e al comfort degli ospiti. Inoltre, gli addetti alla reception dell'UNAhotel Capotaormina sono stati costantemente scortesi e poco disponibili durante il mio soggiorno. La loro mancanza di cortesia e disponibilità ad assistere gli ospiti ha sminuito l'esperienza complessiva.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Domenico

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
One of the most beautiful hotels I know. It always feels special to stay there. Best thing about it is the late check out, gives you time to enjoy the pool in the moring before you go..
於 2023 年 10 月住了 1 晚
Francesco Mameli General Manager 於 2023年11月10日回覆
Dear Domenico, we deeply thank you for your beautiful review. We are glad to know that you had an amazing time enjoying so much your stay. We do hope to have the pleasure to welcome you back soon! Sincerely

6/10 一般般

Kimmarie，Toronto

團體旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
This property is way older then in pictures. Zero options for dinner. Staff was rude at best. Front staff were great.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Courtney

於 2023 年 10 月住了 2 晚
Francesco Mameli General Manager 於 2023年11月8日回覆
Dear Courtney,thank you very much for your lovely review, we are pleased to know that you liked so much our private beach, the pool area and the hotel services.We are looking forward to welcoming you here once again,Best regardsFrancesco MameliGeneral ManagerModifica Elimina

6/10 一般般

Kristel

喜歡：員工素質
不喜歡：住宿環境和硬體
Slitent hotell med fin beliggenhet
Hotellet har en fin beliggenhet med privat strand og basseng. Jeg reiste utenfor sesong, og kan se for meg at det fort kan bli trangt på stranden og ved bassenget når hotellet er fullt. Godt utvalg på frokostbuffeten, men systemet med at servitørene henter kaffe fra kaffemaskinen er lite effektivt. Positivt med shuttlebuss mellom hotellet og Taormina. Det som trekker særlig ned er hvor slitt og utdatert hotellet er. Ingen firestjerners opplevelse.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Emma

喜歡：住宿環境和硬體
於 2023 年 10 月住了 3 晚
Francesco Mameli General Manager 於 2023年11月7日回覆
Dear Emma, we are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon.Sincerely regards Francesco Mameli General Manager

10/10 有夠讚

frank

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Francesco Mameli General Manager 於 2023年11月7日回覆
Dear Frank, we are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards Francesco Mameli General Manager

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tout nous a plu … C’était tellement magnifique! La vue , l’emplacement, le service , la nourriture… Sera inoubliable pour nous .
於 2023 年 10 月住了 3 晚
Francesco Mameli General Manager 於 2023年11月7日回覆
Cher Robert,Merci beaucoup pour votre aimable retour. Nous sommes fiers d'apprendre que vous avez tant apprécié votre séjour dans notre Hôtel et nos services. Nous espérons vous revoir pour d'autres vacances.CordialementFrancesco Mameli General Manager

10/10 有夠讚

Elaine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best part of our stay in Sicily ! Great staff, amazing dinner and breakfasts and fun poolside views of Mt Etna. Buona!!
於 2023 年 10 月住了 2 晚
Francesco Mameli General manager 於 2023年11月7日回覆
Dear Elaine,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Capotaormina. We are really happy that location and views surpassed your expectations, that you enjoyed the services, the facilities and the kindness of the staff and we look forward to welcoming you once again in the future. Kind Regards Francesco Mameli General Manager

10/10 有夠讚

Shawn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are super Friendly and always willing to help! The facility and location is Amazing. The views are to die for!!!
於 2023 年 10 月住了 4 晚
Francesco Mameli General manager 於 2023年11月7日回覆
Dear Shawn, Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our facilities and the staff thank you so much. Looking forward to welcoming you in the future here in Taormina.Best Regards Francesco Mameli General Manager

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Patrick,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 有夠讚

barbara

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and spacious room and balcony, the cave going to beach and pool awesome and unique, parking E27/day, but worth it. Unlike other reviews, we didn’t notice anything that needed updating. Room service on the balcony was lovely. The free shuttle bus into town center was so convenient. Staff friendly We love Taormina, and we loved this hotel!
於 2023 年 10 月住了 2 晚
Capotaormina 於 2023年10月28日回覆
Dear Barbara,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 有夠讚

Jennifer J

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful location, beautiful hotel thoroughly planned layout, and the food was superb!
於 2023 年 10 月住了 2 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Jennifer,Thank you very much for your lovely feedback. We are proud to learn that you appreciated so much your stay at our Hotel, our food and our location. We hope to see you again for another vacation. Best regards

10/10 有夠讚

Enrico

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Enrico,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 有夠讚

Francesca

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L’albergo ha tutto piscina e spiaggia privata bellissime, palestra, terrazze con vista mozzafiato, colazione ricca e buonissima. Unica pecca il bagno della nostra camera vista mare era davvero vecchio e con la vasca e fare la doccia era davvero scomodo inoltre il fono si surriscaldava e si spegneva ogni 2 minuti
於 2023 年 10 月住了 1 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Francesca,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

8/10 不錯哦

David

團體旅遊
Bathrooms in rooms need upgrade
於 2023 年 10 月住了 3 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear David,thank you for your note. It will help us improve. We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Sincerely,

8/10 不錯哦

Faith

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Faith,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 有夠讚

Maryellen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay , staff and service excellent . Everything was top notch ! Location excellent
於 2023 年 10 月住了 3 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Maryellen,All the staff deeply thank you for your kind words.Hoping to have the pleasure of welcoming you here another time,Sincerely

10/10 有夠讚

MARIO

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Classe 53 Didenheim
SUPERBE Séjour , TOUT le personnel était à notre écoute, et chapeau pour le dernier dîner proposé par Paolo Dommage qu'il faille payer les oeufs au plat au petit déjeuner , et ces massages toujours aussi chers. Cétait FANTASTIQUE
於 2023 年 10 月住了 6 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Mario,The staff and I thank you so much for your wonderful review. We are delighted to know that you appreciated so much the dinner proposed by Paolo and that you enjoyed your time with us. thank you for your valuable suggestions too.We do look forward to welcoming you back once again in the future.Kind Regards

10/10 有夠讚

Karen，Asbury Park

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I absolutely loved this property. Was very happy with the room accommodations, very large and spacious. Had a lovely balcony with a sea view. The pool was great, and I loved the tiered spaces for lounge chairs up above. The views were spectacular from there. The beach was also great. I would recommend water shoes since it is all stones. The breakfast buffet was amazing. Lots to choose from. All in all, this hotel is a great choice when visiting Taormina!! It has it all.
於 2023 年 9 月住了 7 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Karen,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Kind Regards

10/10 有夠讚

Lindsay

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful pool and terrace area for sun tanning. The beach area is my favourite part of this hotel! Exceptional to have access to the water in this area. We will stay here again!
於 2023 年 9 月住了 3 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Lindsay,we thank you for this beautiful review. We are so glad you enjoyed and appreciated so much the pool and beach services and all of your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards

10/10 有夠讚

Katherine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was fantastic, relaxing at the pool with an amazing view, staff were attentive and food was great. We were celebrating a special anniversary and we booked a private boat tour through the hotel pool area staff, 200 euros, for 2hrs which included snacks, cocktail. Was not impressed, first of all, boat was late almost 1/2hr, (I think the hotel didn’t book it and called someone else (maybe a local (to come and get us) we ate a piece of melon, no other snacks and had some champagne, wasn’t able to explain certain points on our tour, was to go to Isola Bella for a stop and swim as we saw other tour boats stop and swim, my husband speaks Italian and asked him if we can stop for a swim but he said he was going to take us to a nicer place (nicer place??) Isola Bella is gorgeous. So off we went boating around with no conversation as he was on his phone most of the time, we ended up stopping at a place, which turned out to be his friends place which he had to drop something off, my asked him to take us back to Isola Bella for a swim which he did, and just take us back to the hotel. We spoke with others at the hotel and they told us that they had amazing tour guides who explained every, good snacks/cocktails, oh well, disappointed but overall hotel, staff with the exception of this it was amazing.
於 2023 年 9 月住了 3 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Katherine,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 有夠讚

Emil

喜歡：員工素質
於 2023 年 9 月住了 4 晚
Unahotels Capotaormina 於 2023年10月28日回覆
Dear Emil,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

8/10 不錯哦

Hadyn

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful location and wonderful place to relax. Staff generally only too happy to please. Great facilities.
於 2023 年 9 月住了 6 晚
Francesco Mameli General Manager 於 2023年10月21日回覆
Dear Hadyn,we are glad to know that you ejoyed so much our wonderful and relaxing location.Hoping to have the pleasure of welcoming you here another time,Sincerely

10/10 有夠讚

Svein

於 2023 年 9 月住了 6 晚
Francesco Mameli General Manager 於 2023年9月27日回覆
Dear Svein, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 有夠讚

Viktor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Francesco Mameli General Manager 於 2023年9月23日回覆
Dear Viktor, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 有夠讚

Nancy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Francesco Mameli General Manager 於 2023年9月23日回覆
Dear Nancy, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 有夠讚

Natasha

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this hotel! Such a gorgeous property
於 2023 年 9 月住了 3 晚
Francesco Mameli General Manager 於 2023年9月23日回覆
Dear Natasha,thank you for taking time to share your review. We're glad to know that you appreciated so much your stay at Unahotels Capotaormina.Hoping to welcome you back soon,best regards

10/10 有夠讚

Antoinette

喜歡：整潔度、員工素質和設施服務
Location was great, staff were very friendly and helpful. The beach and pool were amazing. Fantastic breakfast. The accommodation rooms were very tired and need a refresh. Generally the hotel is in need of maintenance and refurbishment for the amount of money you pay. A lick of paint can go a long way. Need more or a bigger bus shuttle to Taormina to accommodate the number of guests.
Francesco Mameli General Manager 於 2023年9月23日回覆
Dear Antoniette,Thank you for sharing your experience on your last stay at UNAHOTELS Capotaormina.We are glad to know that you appreciated the unique location, the hotel services and our staff attitude.We’ll work on your suggestion in order to improve even more the quality of our services.We do hope to welcome you back soon. Best regards

10/10 有夠讚

Dan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good all-around value for an exceptional lication.
於 2023 年 9 月住了 3 晚
Francesco Mameli General Manager 於 2023年9月23日回覆
Dear Dan, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

8/10 不錯哦

Dana

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
We booked this hotel for the unique pool and it didn't disappoint. The staff was friendly and helpful. The breakfast every morning offered many choices and was tasty. But the decor throughout is VERY dated. I could overlook that, but it is also in desperate need of basic maintenance such as wall paint chipping, damaged baseboards for the price paid per night. We did not spend most of our time in our room/hotel so we enjoyed visiting the lovely area.
於 2023 年 9 月住了 4 晚
Francesco Mameli General Manager 於 2023年9月19日回覆
Dear Dana,Thank you for sharing your experience on your last stay to UNAHOTELS Capotaormina.We are glad to know that you appreciated the the hotel services and our staff attitude.We’ll work on your suggestion in order to improve even more the quality of our services in the future.We do hope to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Best regards

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay in amazing Taormina. Lovely hotel, great pool/bar/restaurant. Let down by the indoor communal areas and dated bathroom facilities.
於 2023 年 9 月住了 2 晚
Francesco Mameli General Manager 於 2023年9月19日回覆
Dear Guest,Thank you for sharing your experience on your last stay to UNAHOTELS Capotaormina.We are glad to know that you appreciated the unique location and the hotel services.We’ll work on your suggestion in order to improve even more the quality of our services.We do hope to welcome you back soon. Best regards

10/10 有夠讚

Erik

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful views, grotto entrance to the pool and peach is amazing. Breakfast was wonderful.
於 2023 年 9 月住了 5 晚
Francesco Mameli General Manager 於 2023年9月18日回覆
Dear Erik,Thank you for your beautiful review. We are honored to know that you enjoyed so much the unique location, the view and the hotel services. We do hope to welcoming you back in the next future. Best Regards

10/10 有夠讚

Isabelle

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel. Great access to pool & beach. Lovely shops, restaurants in Taormina town.
於 2023 年 9 月住了 1 晚
Francesco Mameli General Manager 於 2023年9月18日回覆
Dear Isabelle, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay at the Unahotels Capotaormina. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 有夠讚

Sarah-Viviane

情侶出遊
喜歡：設施服務
wonderful
於 2023 年 9 月住了 4 晚
Francesco Mameli General Manager 於 2023年9月13日回覆
Dear Sarah Viviane, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

6/10 一般般

KARLLA

喜歡：整潔度和員工素質
Antigo mas bem conservado.
Hotel beira-mar. Antigo bem conservado. Tem transfer com hora marcada para o centro da cidade. Banheiro com chuveiro necessitando de ajuste. Quarto amplo. Vista linda.
於 2023 年 8 月住了 3 晚
Francesco Mameli General Manager 於 2023年9月11日回覆
Dear Karlla,thank you for taking time to share your opinion on your last stay with us.We're gladto know that you appreciated so much the hotel, its services and in particular the view. We'll wait to welcome you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Best regard

10/10 有夠讚

francesca

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is right on the beach and has spectacular views and direct access to the water. Beautiful pool area. Staff was excellent. Rooms need updating but were clean. We were told they are undergoing renovations in 2025. Would come again!
於 2023 年 9 月住了 4 晚
Francesco Mameli General Manager 於 2023年9月13日回覆
Dear Fracesca,Thank you for your beautiful review. We are honored to know that you enjoyed so much the unique location, the hotel services and our staff attitude. That's what our guest deserve and we love to achieve this goal.We do hope to welcoming you back in the next future. Best Regards