Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
8/10 不錯哦
Hui Ting
家庭旅遊
2023年4月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hui Ting
於 2023 年 4 月住了 2 晚
Guam Reef Hotel 於 2023年4月26日回覆
We are happy that it was a pleasant experience for you. We will continuously work to provide better service to our guest. We look forward to serving you again.
10/10 有夠讚
TING-YU
團體旅遊
2023年4月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TING-YU
於 2023 年 4 月住了 1 晚
Guam Reef Hotel 於 2023年4月11日回覆
Guam Reef Hotel would like to thank you for choosing and staying at the hotel. Your positive review is greatly appreciated. Please pay us another visit soon.
10/10 有夠讚
FangYu
2023年1月31日
喜歡:整潔度、員工素質和設施服務
FangYu
於 2023 年 1 月住了 3 晚
Guam Reef Hotel 於 2023年3月8日回覆
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.
10/10 有夠讚
Jy Hua
家庭旅遊
2023年1月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jy Hua
於 2023 年 1 月住了 4 晚
Guam Reef Hotel 於 2023年3月8日回覆
Thank you for your review and for choosing our Guam Reef Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
Hafa Adai! Thank you for your choosing Guam Reef Hotel as your vacation on Guam.
It is our pleasure to know that you have enjoyed your stay with us.
We are sorry that the cleanliness have not met the standard, and we are improving our cleaning process to meet all the expectations .
We hope to welcome you back again.
8/10 不錯哦
PIK LING
家庭旅遊
2020年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PIK LING
於 2019 年 12 月住了 4 晚
8/10 不錯哦
真實旅客
2019年11月13日
喜歡:整潔度、員工素質和設施服務
真實旅客
於 2019 年 11 月住了 4 晚
8/10 不錯哦
Lu
2019年10月20日
喜歡:整潔度和員工素質
還可以
整體不錯,就是床有點潮濕,睡起來都覺得濕濕冷冷的。
Lu
於 2019 年 10 月住了 3 晚
10/10 有夠讚
MIWA
情侶出遊
2024年5月1日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
nearest shopping and food place from the hotel.
the building of the hotel is old but they have water server in room and nice pool to be able to see whole Tumon sea.
MIWA
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年5月1日回覆
We always appreciate knowing what our guests have to say. We're delighted we have met your expectations and we appreciate your positive review.We will be working on hotel's improvements and hope to see you again soon for a much better experience.
It has been our pleasure being of service to you and your companions. Thank you for your feedback. We are hoping to serve you again in the near future. Visit us soon.
8/10 不錯哦
Brian
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Brian
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月25日回覆
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
We are delighted that you enjoyed your stay here at Guam Reef Hotel. It will be our great pleasure to serve you again as our guest.
8/10 不錯哦
Haser
2024年4月21日
喜歡:整潔度和員工素質
My first time to stay at the Guam Reef Hotel. Staff were professional and services were great.
Haser
於 2024 年 4 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
Our staff will be glad to know about your feedback. This is highly appreciated. We look forward to serving you again as our guests.
8/10 不錯哦
HANDA
2024年4月19日
喜歡:整潔度、員工素質和住宿環境和硬體
HANDA
於 2024 年 4 月住了 5 晚
Guam Reef Hotel 於 2024年4月23日回覆
We are happy to know that all your needs are met during your stay. We understand that there is a lot to improve and we will all be working towards giving the best to our guests.
8/10 不錯哦
FUMIYA
2024年4月18日
FUMIYA
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月23日回覆
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
8/10 不錯哦
IZUHA
家庭旅遊
2024年4月18日
喜歡:員工素質和設施服務
Most of the staff are friendly.
Great view!!!
Great pool/beach location.
I hope they clean the room thoroughly like they used to do before.
IZUHA
於 2024 年 4 月住了 7 晚
8/10 不錯哦
NAOKO
親子旅遊
2024年4月18日
ウォーターサーバーが良かった。
NAOKO
於 2023 年 12 月住了 3 晚
Guam Reef Hotel 於 2024年4月25日回覆
We are happy that you found our water dispensers useful and convenient. Visit us again soon
8/10 不錯哦
RIHO
團體旅遊
2024年4月15日
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
大変良かったです
RIHO
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年4月25日回覆
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel.
10/10 有夠讚
Kazunori,Chofu shi
2024年4月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Kazunori
於 2024 年 4 月住了 3 晚
Guam Reef Hotel 於 2024年4月23日回覆
We’ve passed your wonderful review onto our team. Thank you so much for taking the time to leave a review about your stay here at Guam Reef Hotel.
10/10 有夠讚
MINA
親子旅遊
2024年4月13日
喜歡:員工素質、設施服務和住宿環境和硬體
プールが良かった!
場所も良い!
MINA
於 2023 年 12 月住了 2 晚
Guam Reef Hotel 於 2024年4月26日回覆
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
10/10 有夠讚
Natsuki
家庭旅遊, 親子旅遊
2024年4月12日
喜歡:員工素質和住宿環境和硬體
立地が最高。
Natsuki
於 2024 年 4 月住了 2 晚
Guam Reef Hotel 於 2024年4月25日回覆
We are happy that our location worked for you. It is one of the best being at the center and close to shops, restaurant and most especially the beach. Come and visit us again.
Thank you so much for staying at Guam Reef Hotel and we appreciate that you took the time to input your valuable feedback. We are so pleased that you enjoyed our infinity pool and its beach access. We are currently working on extending pool open hours as well as the beach access gate hours so we hope you can benefit from it next time you stay with us! Thank you again for sharing your comments and we are looking forward to welcoming you back at our hotel!
8/10 不錯哦
Vilma,Dededo
家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The ocean view from our room is breathtaking and infinity pool is great!
Vilma
於 2024 年 4 月住了 1 晚
Guam Reef Hotel 於 2024年4月23日回覆
Warmest greetings from Guam Reef Hotel and thank you so much for sharing this amazing feedback. It is our greatest pleasure to know that you have enjoyed our view. We really hope that we will have the pleasure to welcoming you back again.
10/10 有夠讚
toshiyuki
2024年4月6日
toshiyuki
於 2024 年 3 月住了 5 晚
Guam Reef Hotel 於 2024年4月30日回覆
Your satisfaction is what keeps us driven towards providing an excellent service to our guests. We hope to welcome you again here at Guam Reef Hotel.
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
8/10 不錯哦
??
2024年4月4日
喜歡:整潔度、員工素質和住宿環境和硬體
??
於 2024 年 3 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
We are happy that it was a pleasant experience for you. We will continuously work on providing a better service to our guest. We look forward to serving you again.
8/10 不錯哦
Kaori
家庭旅遊
2024年4月3日
喜歡:整潔度和員工素質
レストランがあまり美味しくない
Kaori
於 2024 年 3 月住了 2 晚
Guam Reef Hotel 於 2024年5月1日回覆
Hafa Adai and thank you very much for staying at Guam Reef Hotel. We appreciate your time spent to give us your feedback. We shared your comments with the management and will keep working on improving our dining options & services so that our guests have better experience inside our hotel. Your comments are a big help. We always welcome what our guests have to say. We hope to welcome you again here on your next visit to Guam.
Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
8/10 不錯哦
Hiroki
2024年3月31日
Hiroki
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年4月23日回覆
It has been our pleasure being of service to you and your companions. We are hoping to serve you again in the near future. Visit us soon.
10/10 有夠讚
Yoko,Kamiyoga, Setagaya-ku
2024年3月31日
喜歡:整潔度、員工素質和住宿環境和硬體
Yoko
於 2024 年 3 月住了 2 晚
Guam Reef Hotel 於 2024年4月23日回覆
We always appreciate knowing what our guests have to say. We're delighted we have met your expectations and we appreciate your positive review.
8/10 不錯哦
RISA
2024年3月31日
喜歡:整潔度和員工素質
The ocean view and the location are amazing. But the building is pretty old and the bathroom was noisy.
RISA
於 2024 年 3 月住了 4 晚
Guam Reef Hotel 於 2024年5月1日回覆
We are glad that the our location and the view from our rooms made your stay amazing. We love hearing comments like this and it certainly pleases us that you got to enjoy these. We also understand that the hotel needs big improvements. We promise to work hard on it and will definitely be glad to welcome you again.
10/10 有夠讚
Yuki
2024年3月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Yuki
於 2024 年 3 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
We appreciate your positive feedback about Guam Reef Hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Guam again soon, don’t hesitate to call us.
10/10 有夠讚
JIEUN
家庭旅遊
2024年3月29日
喜歡:整潔度、員工素質和設施服務
에그앤띵스 이용 못한게 아쉽네요 호텔내 다이닝시설이 조금 미흡한거 빼고는 완벽합니다.
JIEUN
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年5月1日回覆
Hafa Adai! It warms our hearts to know that your stay with us has been a mostly enjoyable experience. We are glad that we were able to give you a wonderful time. Most especially, we would like to thank you for bringing your concern to our attention. We will definitely look into improving our dining options. We hope that you visit us again us!
10/10 有夠讚
Yuuki
2024年3月28日
喜歡:員工素質和住宿環境和硬體
Yuuki
於 2024 年 3 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.
10/10 有夠讚
Shinji
家庭旅遊
2024年3月26日
喜歡:員工素質
All of Stuff was awesome. And tax drivers’s hospitality is very great.
Shinji
於 2024 年 3 月住了 2 晚
Guam Reef Hotel 於 2024年4月26日回覆
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel.
8/10 不錯哦
Ito
2024年3月26日
Ito
於 2024 年 3 月住了 6 晚
Guam Reef Hotel 於 2024年4月23日回覆
Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
6/10 一般般
Andrew
情侶出遊
2024年3月25日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The hotel has clearly seen better days and is in desperate need of a complete renovation. The staff, however, are very cheerful, helpful and efficient.
Andrew
於 2024 年 3 月住了 1 晚
Guam Reef Hotel 於 2024年5月1日回覆
Thank you for your appreciation of our service. Our staff will be delighted to hear about your praises. Comments like these are what keep us motivated. We are aware that there is a lot that has to be improved in the hotel and we will work on it. I hope you give us another chance on your next visit to Guam.
We are so sorry for the inconvenience. Currently, we do have limited Japanese speaking staff. However, our staff are friendly and approachable. We are always ready to help our guests in anyway we can. Please visit us again on your next trip to Guam. We value your continued support.
We are so happy that you found our amenities useful. On your next visit, you may also want to try our other amenities such as the free use of gym and laundry area. Come and visit us again anytime!
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
10/10 有夠讚
MATSUO
2024年3月19日
MATSUO
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年4月23日回覆
Thank you for taking the time to review your stay with us. We are very pleased to know that we have made your stay pleasant. Looking forward to seeing you again soon.
10/10 有夠讚
HARUKO
2024年3月19日
喜歡:員工素質和住宿環境和硬體
HARUKO
於 2024 年 3 月住了 4 晚
Guam Reef Hotel 於 2024年4月23日回覆
We are delighted to hear that you enjoyed your stay and our services. We really hope that we will have the pleasure of welcoming you back again here at Guam Reef Hotel.
8/10 不錯哦
Riku
團體旅遊
2024年3月18日
喜歡:設施服務和住宿環境和硬體
GREAT! Beautiful!!!
Riku
於 2024 年 3 月住了 3 晚
Guam Reef Hotel 於 2024年4月9日回覆
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel.