The location is good for shopping, leisure and relaxing but no facility provided
真實旅客
於 2019 年 9 月住了 1 晚
Belle 於 2019年9月22日回覆
Hafa adai!
Warm greetings and thank you for selecting Grand Plaza Hotel and making us your hotel of choice for your recent stay. We are also grateful for the time you have taken to share your experience here on Expedia.
Warm Regards-Belle
10/10 有夠讚
Wei Yu
2019年6月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Just one block to the beach . The price is very reasonable . There is a ABC store downstairs. U can buy anything there
Wei Yu
於 2019 年 6 月住了 3 晚
Belle 於 2019年6月17日回覆
Hafa adai Wei,
Thank you for taking the time to leave your review. We hope to see you again soon.
10/10 有夠讚
Wei Yu
2019年6月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
Just one block to the beach . The price is very reasonable . There is a ABC store downstairs. U can buy anything there .
Wei Yu
於 2019 年 6 月住了 1 晚
Belle 於 2019年6月17日回覆
Hafa adai Wei!
Greetings! I am glad you enjoyed your stay with us. We hope you consider us again on your next trip to Guam.
When you check in, you have to ask the Wi-Fi password directly, even you call from your room, they need you to get to the front desk in person for that.
Sin Ming
4/10 不太好
YEH CHYAU,TAIWAN
2015年11月11日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
千萬不要連早餐一起訂,給自己找麻煩,不怎麼重視服務的飯店
唯一之優點,乃飯店位置絕佳,熱鬧方便,除此之外其他皆不及格,飯店老舊(1)含早餐一晚約美金100多點,很不划算,尤其早餐券使用Burger King 或 Very Berry 2家早餐店,且皆都只有一種相同的餐點(香腸肉或培根肉做成的漢堡肉Sandwich or Burger),也無法補價差改換成其他餐點,不喜歡吃Sausage & Bacon就別無選擇了,建議訂房時,千萬不要連早餐一起訂,給自己找麻煩(2)房間已經有Free wifi了,Lobby free wifi已經沒有了,算是有改善,聽當地華人講之前房內使用要收$5.00美金(3)保險櫃使用藥收$5.00美元(4)房間很窄小,無法兩人過身(5)連續3天(週五六日),都找不到經理反映問題, hotel manager不怎麼重視服務,留話請櫃台要經理到時,給我電話,直到離開前都沒收到經理的回覆。
酒店位置便利 楼下既有ABC Store 对街即有Subway及Burger King 此外步行5-10分钟即可至DFS , Tumon Sands Plaza , JP Store。可提供出租预定,接送服务,需另付费。酒店老旧,客房内处桌椅,床铺,一次性洗漱用具, 无任何其他设施。盥洗室花洒水压太大,地面容易积水,床铺铺盖陈旧。
真實旅客
2/10 很糟糕
David Gong
2012年7月4日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服务质量差,卫生条件脏乱差
David Gong
8/10 不錯哦
真實旅客
2010年9月21日
喜歡:整潔度和員工素質
地點方便
這家飯店的好處是地點方便...只是不在海邊....房間浴室差了點
真實旅客
8/10 不錯哦
Wendy,Abbotsford
2024年5月16日
喜歡:整潔度、員工素質和設施服務
Although the building is very old and in need of repairs, it was still a good place to stay. Reasonable price, decent location. Pool could use some work to
Fix the metal steps going in because they are not sturdy and spin around.
Hafa Adai Mai san,we appreciated your review and all concerns are noted to our management team. we hope you visit us again in the future. once again thank you for your stay with us.
8/10 不錯哦
Shoya
2024年4月7日
喜歡:員工素質
海に行くのも歩いて行けるし、JPストアも歩いて行けるので、立地条件がとても良いです。
Shoya
於 2024 年 4 月住了 3 晚
Aki 於 2024年4月12日回覆
Hafa Adai Shoya san,thank you for your review, we hope to see you on your next visit
Hafa Adai Miyou san,first of all thank you for your stay with us. all your concerns are addressed to management team. we do have ways for translater when needed. we hope you visit us again in the future.
6/10 一般般
Margarette
2024年4月2日
Margarette
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Vicente
2024年3月26日
喜歡:整潔度
It's ok
Wish there was a shop inside to buy things.
Vicente
於 2024 年 3 月住了 1 晚
Aki 於 2024年3月26日回覆
Hafa Adai Vicente,we appreciated your positive review of our hotel, your comment will take into consideration by management team.
6/10 一般般
nobuaki
2024年3月25日
喜歡:整潔度、員工素質和住宿環境和硬體
とても良い
nobuaki
於 2024 年 3 月住了 9 晚
Aki 於 2024年4月12日回覆
Hafa Adai Nobuaki san,thank you for your stay with us and your time for the review. we hope you visit us again in the future. have a wonderful day.
2/10 很糟糕
Chidori
商務旅客
2024年3月24日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was filthy. Hotel was overall noisy. House keeping was very noisy while cleaning. Constant door slamming. Only convenience was the location.
Very bad experience. Will not be staying there ever again.
Hafa Adai Taejoon,thank you so much for your stay with us and your time for doing the review. hope you visit us again in the future. have a wonderful and blessed day.
1. 방음이 잘 안됨
2. 침대가 너무 불편함
3. 드라이기가 너무 약함
4. 첫날 1박 막날 1박 나눠서 숙박했는데 생수가 있는방이 있고 없는 방이 있어서 없는방은 로비가서 생수 달라고 해야함
5. 직원은 친절함
Youri
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Dora
商務旅客, 家庭旅遊, 親子旅遊
2024年1月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Efficient space and for the price, very affordable.
Dora
於 2024 年 1 月住了 4 晚
Aki 於 2024年1月11日回覆
Hafa Adai Dora,We much appreciate your review, have a safe and wonderful day.
4/10 不太好
Jack
2024年1月10日
不喜歡:整潔度和住宿環境和硬體
Jack
於 2024 年 1 月住了 3 晚
aki 於 2024年1月10日回覆
thank you for your stay and we are sad that we did not meet your expectations. we will continue to do our bestfor hotel guests and the property itself.
6/10 一般般
hyeonggeun
家庭旅遊
2024年1月3日
喜歡:員工素質、住宿環境和硬體和客房舒適度
hyeonggeun
於 2023 年 12 月住了 4 晚
2/10 很糟糕
Michael
2024年1月2日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room and bedding was extremely dirty.
Michael
於 2023 年 12 月住了 3 晚
aki 於 2024年1月10日回覆
thank you for your stay sorry we did not meet your expectations however we are doing our best daily.
10/10 有夠讚
Tim
2023年12月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tim
於 2023 年 12 月住了 4 晚
aki 於 2024年1月10日回覆
Hafa Adai Tim,we greatly appreciate your review.wish you good health and peace.
thank you so much Makoto san your review means a lot to us. have a wonderful day.
4/10 不太好
sunghoon
家庭旅遊
2023年12月15日
不喜歡:整潔度、員工素質和住宿環境和硬體
애증의 호텔
일단 그 동네 번화가랑 멀지 않아서 좋습니다. 한 600-700미터? 침대는 태풍오고 바꾼건지 저는 좋았습니다. 매일 저녁 화장실에서 만나는 바퀴벌레, 개인 수영장처럼 편안하게 쓸 수 있는 락스냄새 가득한 공용수영장. 그래도 바다 및 해안정경이 보이는 등. 결론은 괌 자연 환경이 다했다!
sunghoon
於 2023 年 12 月住了 4 晚
4/10 不太好
Clive
商務旅客
2023年12月14日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Internet rubbish.
Sheet, towel service supposed to be every 3 days sometimes it was a week.
Same for room cleaning
Hip bath very difficult to step over in and out for shower.
Dryers not working in laundry.
Clive
於 2023 年 11 月住了 28 晚
6/10 一般般
MINSU
2023年12月10日
MINSU
於 2023 年 12 月住了 1 晚
4/10 不太好
Richard
2023年12月4日
不喜歡:員工素質、設施服務和住宿環境和硬體
Just another old hotel in need of moderizations. Flooring old and wore out. Dryers are out of service had to spend the day drying my clothes with a blowdryer. No airport shuttleservice. Air conditioner barely cooled during the day. Locks on doors are questionable( i could see through the crack in between the door and the door jamb) would i stay here again? Never, Not even for 45.00 a night and it cost me 92.00