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坦帕 - 洛基點島智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
坦帕 - 洛基點島智選假日套房飯店 - IHG 旗下飯店
3025 N Rocky Point Dr, Tampa, FL

評論

8.0

非常好

10 分，有夠讚；1002 則評論中有 448 則" "
8 分，不錯哦；1002 則評論中有 282 則" "
6 分，一般般；1002 則評論中有 122 則" "
4 分，不太好；1002 則評論中有 80 則" "
2 分，很糟糕；1002 則評論中有 70 則" "

8.2/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

bryn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was as expected
於 2024 年 5 月住了 1 晚
Holly 於 2024年5月16日回覆
Thank you for the review, we hope to see you again soon!

10/10 有夠讚

Yelissa

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One downfall of the property is I had to call over 20 times to get someone at the front desk to answer, other than that my stay was great. The breakfast was amazing, staff was friendly, the room I stayed in had a comfy bed bed, clean bathroom and the pool was warm & clean. Def recommend this property!
於 2024 年 5 月住了 2 晚
Holly 於 2024年5月16日回覆
Thank you for your review and feedback, I will make sure to use this as a training tool with the front desk and answering the phones. I am so happy to hear you enjoyed breakfast and the rest of the hotel. We hope to see you again soon!

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel. Clean and polite staff. Hot breakfast and everything was in good shape. Exactly what you expect of holiday Inn express these days.
於 2024 年 5 月住了 2 晚
Holly 於 2024年5月8日回覆
Thank you so much for the great review Andrew, We hope to see you again soon

10/10 有夠讚

Wendy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Chose this hotel for a night before departing from Tampa Airport and it was perfect. Right on Tampa Bay, it was clean and the check in at the front desk was easy and quick. I wish I knew the lady at the front desks name at check in as she was very nice. The pool overlooks the bay and is very nice. The rooms were clean and the bathroom was spacious. Another great thing is that there is a Bahama Breeze restaurant adjacent- literally a 30 second walk from the front door.
Holly 於 2024年5月6日回覆
Thank you so much for the great review and positive feedback. We are so happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Larry

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Holly 於 2024年5月6日回覆
Thank you for the 5/5!!

6/10 一般般

Joshua

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Smoking in front of door at check in. Parking too small for reasonable access.
於 2024 年 4 月住了 1 晚
Holly 於 2024年5月6日回覆
Thank you for your feedback and review. I will share the feedback with the team.

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Holly 於 2024年5月6日回覆
Thank you for the 5/5!!

2/10 很糟糕

Francisco

於 2024 年 4 月住了 2 晚
Holly 於 2024年5月16日回覆
I am so sorry to hear we did not meet your expectations during your stay.

10/10 有夠讚

Jeffrey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Greta place to stay with a good breakfast and a great restaurant within walking distance that was fabulous
於 2024 年 4 月住了 4 晚
Holly 於 2024年4月25日回覆
Thank you so much for the positive feedback, we are happy to hear you enjoyed your stay, we can't wait to have you back!

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location location! Place super nice
於 2024 年 4 月住了 1 晚
Holly 於 2024年5月6日回覆
Thank you for the review, we are glad you enjoyed our location. We hope to see you again soon.

10/10 有夠讚

Paulette

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super friendly check in and clean! Very comfortable rooms. I will definitely be back!
於 2024 年 4 月住了 1 晚
Holly 於 2024年4月18日回覆
Thank you so much for the great review, we are so happy to hear you enjoyed your stay with us. We can't wait to see you again!

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The bed was very comfortable.
於 2024 年 4 月住了 1 晚
Holly 於 2024年4月11日回覆
Thank you for the great review, I'm happy to hear the beds are comfortable as that means we did our job! We hope to see you again soon.

10/10 有夠讚

Donald

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is the third time we have stayed here on our way to a cruise. Seven min. drive from the airport. The Bahama Breeze Restaurant next door, is a two min. walk. Great breakfast at this hotel.
於 2024 年 4 月住了 1 晚
Holly 於 2024年4月8日回覆
Thank you so much for the great review and feedback. We hope to see you again soon!

8/10 不錯哦

Jessica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I true appreciate how accommodating they were for an early check in. The hotel is really clean, the workers were all friendly and the location is close to the airport but not in the chaos of it all.
於 2024 年 4 月住了 1 晚
Holly 於 2024年4月8日回覆
Thank you so much for the review and feedback. We hope to see you again soon!

10/10 有夠讚

Mary

情侶出遊
喜歡：設施服務和住宿環境和硬體
Very clean and co.
於 2024 年 3 月住了 1 晚
Holly 於 2024年4月8日回覆
Thank you for the 5/5!!!

10/10 有夠讚

Timothy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property in close proximity to Tampa International
於 2024 年 3 月住了 1 晚
Holly 於 2024年3月28日回覆
We are so glad to hear you enjoyed your stay!

10/10 有夠讚

Cynthia，North Port

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Holly 於 2024年3月28日回覆
Thank you so much for the 5/5!!

2/10 很糟糕

Timothy

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The beds were comfortable and the shower was nice. I’m ok with “we’re not full service” but that does not mean “no service”. There was no cleaning in the room unless we specifically asked, we had to go to the front desk to get towels and pillows, we had a plumbing problem and there was no maintenance person available to fix it, there was no milk available at breakfast and when you tried to call the front desk from your room there was no connection. It seemed for most of the time that there was only 1 person working in the whole hotel. Not only a service problem but could be a big safety problem. We will look elsewhere the next time.
Holly 於 2024年3月28日回覆
I am so sorry to hear we missed the mark on all your issues, I assure you this is not our standard. I will use your feedback as training opportunities with the staff, and apologize again for these issues during your stay.

8/10 不錯哦

hilario

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2024 年 3 月住了 1 晚
Holly 於 2024年3月28日回覆
Thank you for your review

10/10 有夠讚

Ken

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No issues to report, nice stay.
於 2024 年 3 月住了 2 晚
Holly 於 2024年3月19日回覆
Thank you so much for the 5/5!!

10/10 有夠讚

Nikolai

喜歡：整潔度、員工素質和住宿環境和硬體
We stayed for a day with 3 kids and everything was great
於 2024 年 2 月住了 1 晚
Holly 於 2024年3月19日回覆
Thank you so much for the 5/5! We are so glad to hear your stay was great, we hope to see you again soon.

10/10 有夠讚

Jared

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great breakfast
於 2024 年 2 月住了 1 晚
Holly 於 2024年3月19日回覆
Thank you so much for the 5/5, I'm glad to hear you enjoyed our breakfast, hope to see you again soon.

4/10 不太好

James

情侶出遊
Waited for 55 minutes in lobby to check in.
於 2024 年 2 月住了 1 晚
Holly 於 2024年3月19日回覆
I am so sorry for the issues you experienced at check in, I assure you this is not our standard. Please give us another opportunity to correct our wrongs. Hope to see you again and thank you for your feedback.

2/10 很糟糕

Gail

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Computer system down, only 1 person working desk...line did not move. We asked for them to store luggage and left for dinner. When we returned system up but could not find reservation...said 2 people had sa.e last name. Finally got correct room.
於 2024 年 2 月住了 1 晚
Holly 於 2024年3月19日回覆
I apologize for your check in experience and I assure you this is not our standard. Thank you for the review and your feedback as we will use this to better your experience next time.

10/10 有夠讚

Hilda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Holly 於 2024年3月19日回覆
Thank you for the 5/5!

10/10 有夠讚

peter

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy checkin
於 2024 年 2 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年2月17日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 有夠讚

Mary Anne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Night clerk went above and beyond duty to check us in. And he said "It was just his job."
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年2月4日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Maria

團體旅遊, 家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
Floor was super dirty
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年2月4日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
Employees are very nice Easy to work with
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年2月4日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

6/10 一般般

Vincent

於 2024 年 1 月住了 1 晚
Holly 於 2024年3月19日回覆
Thank you for your review

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Someone in the lobby 24 hours a day
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Thank you Susan, for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

8/10 不錯哦

Michael

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
The hotel and room were nice, it was comfortable and nice big TV. The floors were a bit dirty (especially behind the couch), the phone had no dial tone so could not call down to the desk for wake up call, and would be nice to have couch pillows with the sofa.
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Hello Michael,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAMPA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments,

10/10 有夠讚

lisa

喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Thank You Lisa, for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

8/10 不錯哦

Andrew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to airport
於 2024 年 1 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

8/10 不錯哦

Francisco

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月14日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

8/10 不錯哦

Susan

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's was NYE (Bucs game), but fireworks were going off all night (including what sounded like M80s very close by). Also, people were slamming doors & talking very loudly in the hall - all night. So, let's just say we didn't get much sleep. I even turned the fan on to drown out the noise. If I were to stay again (not on NYE), I'd bring a white noise machine (the person in the room next door was snoring really loud too).
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月7日回覆
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAMPA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you,

10/10 有夠讚

Annie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Extremely clean & well kept up. Negative issues were TV reception was very poor, could only get a few channels. Also, both window shades were stuck in either up or down position
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月7日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Oscar

於 2023 年 12 月住了 2 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Hi Oscar,Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and had our room ready earlier both stays!
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月7日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you,

10/10 有夠讚

mayquel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月7日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you,

10/10 有夠讚

Bob

於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月31日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,Sincerely,Guest Service Agent -T

10/10 有夠讚

Steve

於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月21日回覆
Hi Steve,Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Rodrigo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月31日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,Sincerely,Guest Services -T

10/10 有夠讚

Arialys

於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2024年1月14日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Tessa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
T is so nice and friendly! Made the check in process smooth and was helpful for places to check out.
於 2023 年 12 月住了 2 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月18日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
The place was great! Big bathroom!
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月18日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Donald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 4 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月15日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, Sincerely,Guest Service Agent T

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月7日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Gabrielle

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Area was quiet. Room was updated and clean. A/C worked great. Nice staff. Would go again.
於 2023 年 11 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年12月7日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 有夠讚

Tracy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Currently painting and upgrading the property but still a great hotel. Very comfy rooms, beds. Room amenities are very good. LToiletries are Dove products.
於 2023 年 11 月住了 1 晚
Holiday Inn Express Rocky Point/ Tee 於 2023年11月28日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express TAMPA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. And we will let Ms. Sonja in breakfast know that you appreciated her service.Again, thank you for choosing Holiday Inn Express.