Because my sister lost her debit card at the airport the hotel turned her away at 130 in the morning. Even after I told the desk clerk to use my card info by phone and she has brain cancer they would not let her check in. This was the worst experience, ever. They said they would cancel the reservation free if charge.
Melissa
於 2024 年 5 月住了 3 晚
6/10 一般般
Angel
2024年5月27日
喜歡:員工素質
不喜歡:住宿環境和硬體
Angel
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Mark
情侶出遊
2024年5月27日
喜歡:整潔度
不喜歡:員工素質和設施服務
Reception was very helpful. Our room was very clean and tidy. Shuttle from the airport is confusing and awkward. Evening food service was terrible. There was one person tending bar and serving food. Poor man was hopelessly overextended and the cook went AWOL so we couldn’t get served. The bar area is extremely noisy because of echo and acoustics.
Mark
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Denise
情侶出遊
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Please give this hotel a chance. I was apprehensive after reading some of the reviews but I'm glad I kept my reservation. Lots of choices of eating in the hotel or many of the restaurants nearby. 20 minutes away from Clearwater. Easy to get an Uber or Lyft. I would advise parking yourself for $14 a day versus the 28 valet. You should park to check in and then ask how to get to the parking garage. Once you do it once you've got it. The only thing I would advise is to get some more chairs for the upstairs pool area. We will definitely stay here again if in the area.
Denise
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Maureen
家庭旅遊
2024年5月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was clean and staff were helpful. I felt there were not enough staff during check -in. My only real disappointment was lack of coffee in the lobby. The cart was closed by 4 PM. Arriving after a 4 hour drive before an evening event I really was looking forward to a cup of coffee. The in-room small pot with powdered add in was not very appealing.
Otherwise, it is a nice property and I would stay here again and bring my own coffee .
Maureen
於 2024 年 5 月住了 2 晚
8/10 不錯哦
joseph
2024年5月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
i was there for 2 nights. so i didn’t really “experience” the whole hotel as i always out with friends the whole time. just went to hotel room to shower and sleep. but for what i saw, the hotel is nice, clean, safe. the front desk staff was nice when check in and check out. the parking garage can be confusing a bit the first time but there were sufficient parking spaces as we can park on level 2 (hotel floor) and also level 3 (visitor spaces).