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Rating 10 - Excellent. 211 out of 752 reviews" "
10 - Excellent
211
Rating 8 - Good. 243 out of 752 reviews" "
8 - Good
243
Rating 6 - Okay. 123 out of 752 reviews" "
6 - Okay
123
Rating 4 - Poor. 97 out of 752 reviews" "
4 - Poor
97
Rating 2 - Terrible. 78 out of 752 reviews" "
2 - Terrible
78
7.2/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Poor
Alexander, Leawood
Business traveler, Traveled with partner
2024/5/3
Disliked: Amenities
3 times moved from one unit to another one. Roaches....
Alexander
Stayed 2 nights in May 2024
Response from shirley tehila on 2024/5/6
שלום רב, פנייתך טופלה עוד במלון , המשוב הועבר לידיעת מנהלים רלוונטים , נשמח לארח אותך בשנית ולתקן לך את חווית השהות.בברכה, שירלי תהילה ברקוביץ עוזרת אישית למנכלית המלון
10/10 Excellent
Tali
2024/4/1
Tali
Stayed 2 nights in Mar 2024
Response from שירלי תהילה ברקוביץ on 2024/4/24
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
Amazing hotel, steps from the beach, great amenities and service very friendly! You won’t regret staying here, you will regret not staying longer.
Stephanie
Stayed 1 night in Mar 2024
Response from shirley tehila on 2024/3/21
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
Amazing service and really nice definitely will be back
Zevy
Stayed 1 night in Mar 2024
Response from שירלי תהילה ברקוביץ on 2024/3/13
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
Food (Dinner) was not good... service as well
No Towels / even after room was serviced...
Supposed to be King room had 2 separate beds
All Old,
Very noisy - kids running around on floor
Place is very tired and needs an overhaul. Very slow to check in. They need more staff on front desk area. Breakfast very good.
Julianne
Stayed 1 night in Oct 2023
4/10 Poor
AZRIEL
Traveled with family
2023/10/6
Disliked: Staff & service
AZRIEL
Stayed 1 night in Oct 2023
Response from שירלי תהילה ברקוביץ on 2023/10/8
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח
8/10 Good
Shay and Lahat
2023/10/6
Shay and Lahat
Stayed 1 night in Oct 2023
Response from שירלי תהילה ברקוביץ on 2023/10/8
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
4/10 Poor
Sharon
2023/10/1
Sharon
Stayed 1 night in Sep 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on 2023/10/3
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.
10/10 Excellent
Claudia
Traveled with family
2023/9/30
Liked: Staff & service
Excellent customer service
I love it
Thank to all
Claudia
Stayed 2 nights in Sep 2023
Response from shirley tehila on 2023/10/1
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
Nice and great food the spa was very clean and professional we had great time
moshe
Stayed 1 night in Aug 2023
Response from שירלי תהילה ברקוביץ on 2023/9/4
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח
6/10 Okay
Raphael
2023/8/24
Didn't come with high expectations so I'd say that the experience was as expected
Raphael
Stayed 2 nights in Aug 2023
Response from shirley tehila on 2023/8/25
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
6/10 Okay
Tal
Traveled with family
2023/8/19
Disliked: Staff & service
Needs improvement
Check - in very confused. Rooms stunk of cigarettes, beds weren't as per request. Parking situation is bad. Room a bit too basic.
Tal
Stayed 1 night in Aug 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on 2023/8/20
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.
2/10 Terrible
?????
2023/8/18
?????
Stayed 2 nights in Aug 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on 2023/8/20
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.
2/10 Terrible
mike
2023/8/9
mike
Stayed 2 nights in Aug 2023
Response from שירלי תהילה on 2023/8/31
אורח יקר שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
Hotel was not clean! In fact, I believe I caught a virus there. Towels look like the year one. One per person for your face and body. Check in took a very long time, although it was only for 3 rooms.
The dining room was not cleaned well at all. The DR manager was extremely nasty. The food was not good.
I would never stay there again!
Ramy
Stayed 1 night in Jul 2023
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on 2023/7/30
Dear RamyThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.Best wishes,
4/10 Poor
Hanan
2023/7/15
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, property is kind of rundown. Not enough parking. I got a parking ticket. Also breakfast was till 11 o’clock and they started taking stuff off the shelves at 11:20 AM. I invited my daughter for breakfast and she came just before 11 and we barely were able to get food. They were in a rush to clear everything up by 11:20 am. Very disappointing.
Hanan
Stayed 2 nights in Jul 2023
Response from Raz Gershcovitz Guest Relations Manager on 2023/7/16
Dear HananThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.
Rooms are clean, check in and check out was fast and efficient. Very close to restaurants
Moshe
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on 2023/7/10
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
2/10 Terrible
Anton
2023/7/9
Anton
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on 2023/7/30
אנטון היקר שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח
2/10 Terrible
Ori
2023/7/8
Ori
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on 2023/7/10
Dear guest Hello,The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.We will be happy to host you at the hotel again and change your wrong impression of the hotel.Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeEnjoy Dead Sea Hotel
A Memorable Stay at Enjoy Dead Sea Hotel -Formerly Daniel
My recent stay at the Enjoy Dead Sea Hotel - Formerly Daniel was absolutely wonderful! Maxim at the front desk provided exceptional service and made me feel welcome. The hotel itself was stunning, with spacious rooms and a breathtaking view of the Dead Sea. The facilities were top-notch, and the location was perfect for exploring the area. As a guest from the USA, I felt well-cared for and can’t wait to come back next year. Thank you for an amazing experience!
Cristina Mor
A.
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on 2023/7/7
Dear Christina, Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
10/10 Excellent
ashley, woodsburgh
Traveled with family and small children
2023/7/5
This was great value as the food was great, staff was excellent and rooms were fine. The Dead Sea is easily accesible and the pool is lovely. Most importantly, it was extremely kid friendly. Only drawback was the gym which is in total disrepair.
ashley
Stayed 2 nights in Jul 2023
Response from שירלי תהילה ברקוביץ on 2023/7/5
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.A comment regarding the gym has been forwarded to a relevant manager,We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
אורח יקר שלום רב,ראשית רצינו להודות שהקדשת מזמנך לכתוב ביקורת בונה על בית המלון.שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..חשוב לנו שתדע כי הערותייך הועברו למנהלים הרלוונטיים והדברים נמצאים בטיפול.נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח
10/10 Excellent
Bonnie
Traveled with family
2023/6/25
Great pool area
Meals were good
Bonnie
Stayed 1 night in Jun 2023
Response from שירלי תהילה ברקוביץ on 2023/6/26
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
8/10 Good
Michael
Traveled with family
2023/6/20
Liked: Cleanliness, staff & service, room comfort
Michael
Stayed 2 nights in Jun 2023
Response from שירלי תהילה ברקוביץ on 2023/6/21
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
A great hotel, I come here many times since it's opening as Golden Tulip 🌷
Zeev
Stayed 1 night in Jun 2023
Response from שירלי תהילה on 2023/6/13
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau
8/10 Good
Keren
Traveled with group
2023/5/30
Liked: Staff & service, room comfort
Value for money
The place is quite basic and requires renovation/maintenance but relative to the price it is quite okay. We had few things we were unhappy about during the stay (a light that didn't work and some small things) but the service was very kind and it was obvious that they want to hear and improve (we even got a voucher for lunch).
The spa area is very nice and includes several pools (jacuzzi, salt water pool, sulfur, cold water...)
Keren
Stayed 1 night in May 2023
Response from Raz Gershcovitz, Guest Relations Manager, Enjoy De on 2023/5/31
Dear KerenThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed your stay.Your feedback is appreciated.We hope to have you here again soon!Best wishes,
While it was easy to locate the property from afar, the actual entrance is somewhat obscure and we had to double back twice to actually see where to turn onto the hotel grounds.
Otherwise, it was a lovely experience
molly
Stayed 3 nights in May 2023
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on 2023/5/18
DearMollyThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Best wishes,
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on 2023/5/11
Dear GuestThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Best wishes,
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
8/10 Good
Petra
2023/4/9
Petra
Stayed 1 night in Apr 2023
Response from שירלי תהילה on 2023/5/2
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח
10/10 Excellent
Liliya
Traveled with family
2023/4/4
Liked: Cleanliness, staff & service, amenities
The property is kept very clean, but needs maintenance and some need replacement or repair. Rooms are big, beds are very comfortable.
Food is great both breakfast and dinner. Pool and public area are very good.
To get perfect 5 stars there are some stuff to fix: fridge cabinet needs repair desperately. Bathroom would be nice to have some renovations.
Liliya
Stayed 1 night in Apr 2023
Response from שירלי תהילה on 2023/4/5
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.Regarding maintenance, your comments have been forwarded to relevant managers,We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the manager of the Enjoy Dead Sea Hotel
This was a weekend deal. Half board, large veriaty, reasonable meals. SPA + Pool very good. Nice view on the Dead Sea + a small nice balcony.
Moshe
Stayed 2 nights in Mar 2023
Response from shirley on 2023/4/3
Dear Guest Hello,We thank you for choosing the Daniel Hotel in the Dead Sea. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea
8/10 Good
hakam
2023/3/6
Liked: Cleanliness, staff & service
Good
hakam
Stayed 3 nights in Mar 2023
Response from שירלי תהילה ברקוביץ on 2023/3/6
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the manager of the Enjoy Dead Sea Hotel
2/10 Terrible
Amelia
2023/3/4
Disliked: Room comfort
Avoid like the plague
We had the most dreadful night at this hotel. It is very expensive for what you get, the rooms being extremely tired and shabby. The bathroom was basic and looked like it had been badly patched up in parts with unpleasant coloured plastering. The worst bit however, was the disco that played at top volume until about 11pm. Not great given we wanted a quiet and restful night before our 4am start in order to climb Masada. The one redeeming part of our stay was breakfast - an excellent buffet with plenty of variety.
Amelia
Stayed 1 night in Mar 2023
Response from שירלי תהילה ברקוביץ on 2023/3/6
Dear Guest Hello,First we wanted to thank you for taking the time to write a constructive review of the hotel.The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.It is important to us that you know that your comments have been forwarded to the relevant managers and the matter is being processed.We will be happy to host you at the hotel again and change your wrong impression of the hotel.Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeEnjoy Dead Sea Hotel
6/10 Okay
Craig
Traveled with group
2023/3/3
Disliked: Amenities
Nothing that stands out
Craig
Stayed 1 night in Mar 2023
Response from tanya on 2023/3/3
Thank you very much for taking the time to write this feedback, we will try to improve in the future and we will be happy to host you again
Excelente location, good facilities. Checkin very chaotic. Restaurant really bad…
Paulo
Stayed 1 night in Feb 2023
Response from שירלי תהילה ברקוביץ on 2023/2/27
Dear guest Hello,We thank you for choosing the enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.Regarding the meals, it was brought to the attention of the chefWe hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea
6/10 Okay
Sitton
2023/2/24
Liked: Staff & service
Sitton
Stayed 1 night in Feb 2023
Response from שירלי תהילה ברקוביץ on 2023/2/27
Dear guest Hello,We thank you for choosing the enjoy Dead Sea hotel. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea
2/10 Terrible
Zalman
2023/2/21
Zalman
Stayed 1 night in Feb 2023
Response from שירלי תהילה on 2023/3/14
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח
2/10 Terrible
Levi
2023/2/20
Levi
Stayed 2 nights in Feb 2023
Response from טניה on 2023/3/13
אורח יקר שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.נשמח לארח אותך במלון שוב ולשנות את התרשמותך מהמלון.
Stunning views of the Dead Sea and sunrise over the Jordanian mountain ridge. The heated salt pool in the spa was pure heaven! Comfortable room, friendly staff, located right by the beach area. Wonderful
Liz
Stayed 2 nights in Jan 2023
Response from שירלי תהילה ברקוביץ on 2023/1/29
How fun to hear, glad to hear that you enjoyed yourself, we will be happy to host you again, best regards,
Poorly maintained, reeked of mildew, leaks in ceiling, our floors were greasy, our electricity and thermostat didn’t work, short staffed
Leah
Response from tanya on 2023/1/6
Dear Guest Hello,First we wanted to thank you for taking the time to write a constructive review of the hotel.The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.It is important to us that you know that your comments have been forwarded to the relevant managers and the matter is being processed.We will be happy to host you at the hotel again and change your wrong impression of the hotel.I would be happy to deal with you personally by phone 086689999 or by phone 086689967Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeDaniel Dead Sea Hotel