2/10 很糟糕
Aalayah，Jacksonville
2025 年 11 月 29 日
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I arrived to the property and instantly didn’t feel safe. I had to go and get my own cleaning products to deep clean the room because it had a very strong odor of cigarettes and other substances and pepper spray for my safety.I came across 4 spiders on my first night and felt so unsafe I decided to stay with a friend. I came back the next day during my stay and still felt unsafe with random men staring while I came in and out of my room and on multiple occasions stood near my door and walked back and forth. I was so terrified i decided to leave from the hotel early and booking a room at a different place where it was safer and cleaner. I asked the hotel if I could get a refund for the days I didn’t stay there and the front desk told me the general manager wouldn’t be back until the following week. I still have yet to hear anything back from the property about a refund or about my horrible experience so I won’t be booking here again. Aside from the experience, the staff at the front desk were very nice and helpful.
Aalayah
於 2025 年 11 月住了 6 晚