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Reviews of DONGMEN 3 Capsule Inn - Hostel

2 out of 5
DONGMEN 3 Capsule Inn - Hostel
No. 110, Section 2, Xinyi Road, Daan, Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 233 reviews" "
Rating 8 - Good. 91 out of 233 reviews" "
Rating 6 - Okay. 12 out of 233 reviews" "
Rating 4 - Poor. 6 out of 233 reviews" "
Rating 2 - Terrible. 0 out of 233 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Maria Carolina

Traveled with family
Liked: Staff & service, room comfort
Good staff
It was nice. Thou, I would appreciate if a heater is available in the rooms. The staff are very accommodating.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Benjie Allan, ELEELE

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly all around!! Kind and helpful! My cubicle / bunk was good. I was on the upper bunk, which was a challenge to climb sometimes. Place was clean. This place is a true hostel, so you'll be sharing the bathroom. Be careful with your belongings. I ended up missing NT$1,000 from my wallet. Anyways, good place to stay otherwise.
Stayed 3 nights in Dec 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place to stay in Taipei
Just a great experience all around. Clean, good service, soooo excellent in its location, great staff, just can't say enough
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding and clean. Actually really quiet at night
Stayed 1 night in Jul 2019

10/10 Excellent

Y.W.Y., Montreal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, coffee shop right in the lobby. Super comfortable sleeping pod.
Stayed 6 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Hostel for people living in Taipei
This isn’t a hostel for travellers or backpackers. Most people I met lived at the hostel. This made it difficult for new people as those who lived at the hostel didn’t socialize with backpackers. They offer weekly rates which is why I think they have so many people living there. There aren’t any group activities which also doesn’t help with the atmosphere. There’s a small kitchen with a few cooking supplies. The sink was always dirty with food in it in the 4 days I stayed there. Breakfast doesn’t start until 8:30am which felt very late. The breakfast is only toast with peanut butter or chocolate spread. The location is conveniently next to a metro station. It is further out of the main tourist area and younger area of Ximending.
Stayed 4 nights in May 2019

10/10 Excellent

mohammad shahrinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and nice! I booked the wrong dates on accident, but they let me book another night with no fuss, and in the same capsule. The capsules are extremely comfy, and I was more than satisfied with the bathroom and showers. The well-priced and yummy cafe connected to the main floor, as well as the metro stop less than a minute away are extra-convenient! I would definitely recommend this to anyone looking for a good hostel.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5 but
Overall I lovely place however this hostel isn’t this westernised, if you are planning to make friends you may find it hard. And one particular thing I did not enjoy is that at night since everyone would be back at the dorm to sleep, there is over 10 of us in one dorm, the dorm will get really stuffy and humid.
Stayed 1 night in Jan 2019

8/10 Good

Tianbao

Liked: Staff & service, property conditions & facilities, room comfort
Best location
That good location and feel comfortable with balcony
Stayed 2 nights in Jan 2019

8/10 Good

Sheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay!
Location is perfect, just next to the subway station. I was surprised to receive an email alert on the door access code since I arrive after 10pm. Room is small but comfortable bed. Cons: I would prefer the bathrooms to be gender specific.
Stayed 1 night in Nov 2018
Response from dongmen3 on 2018/11/28
Thanks for your compliment and suggestion!!!!

8/10 Good

Dobaba, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed several times and we are always happy with everything. The staff and facility are always to our liking. We will stay again next time we visit Taipei.
Stayed 1 night in Nov 2018
Response from Dongmen3 on 2018/12/11
thanks for your compliment~~~~

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

4/10 Poor

Alex CY

Disliked: Staff & service, property conditions & facilities, room comfort
Lazy staffs inn
Conclusion: Lazy staffs. The pro : generally clean. The con: no curtain for bunker bed, zero privacy. Lazy staffs. When I got back to the inn, i asked for a towel. The girl at the front desk told me even I pay, she had no dry towel because people stole towels and she needed 20 minutes to blow dry the towel if I need one. I told her it is totally un acceptable that an inn had no towel ready, I asked her to dry one for me even it would take 20 minutes. But she told me more than 5 times to go out and buy my own towel in the middle of a night. I refused and told her to get me the towel. After just a smoke and walked back, she said she had a dry towel ready. (Why you said you do not have dry towel!!). Then when I tried to login the wifi, it did not connect. I showed it to the staff and asked if they can try restart he wifi router, they told me they are afraid the router might not come back up to live, because it happened before. For me, they are just a group lazy staffs.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very closed to dongman station (just turn the corner). Very clean and friendly hostel staff
Stayed 2 nights in May 2018
Response from Dongmen 3 on 2018/5/17
thanks for your compliment!!!!! hope to see you again!!!!

8/10 Good

hoi wee, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, near mrt, friendly staff, nearest got many famous food
Stayed 4 nights in Apr 2018
Response from Dongmen 3 on 2018/5/2
thanks for your compliment, hope to see you again !!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great capsule hostel
Enjoyed my time here. I have stayed at a few capsule hostels before and this is next level - the bunk is very roomy with a lot of space to put your belongings, it's like a mini room. The location is very good, very close to subway and Din Tai Fung and other famous restaurants are very nearby. Travelers mostly kept to themselves but were considerate enough.
Stayed 4 nights in Dec 2017
Response from Ai on 2018/4/19
Dear guest. Thank you for your review and for choosing our hostel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hostel. ☺

6/10 Okay

Mei Leng

Disliked: Cleanliness, staff & service
Inconvenience & Unethical Receptionist
Stayed from 29/12/17 to 2/1/18. We were given password to the main entrance for our late check-in for fast and smooth access to the property. Overall stay was satisfactory. Notice a lump of hair in the shower floor for few days. It was still there on our last day of stay. One of the shared toilet bowls was stuck too on our last day of stay. What an eye sore for the toilet users! On 1/1/18 morning we checked with the receptionist on storage of our baggage for 2/1/18 and whether can still use the access code for the door should we reached the hotel after 11 pm on 2/1/18 since we will be checking-out in the morning of 2/1/18. We were told that our door code will be cancelled once we check out. However, in the evening of 1/1/18 (while still staying in the hotel) our code has been cancelled causing inconvenience when we need to move in and out of the hotel after 11 pm when there is no one to man the reception and main entrance door was closed and locked. Very bad for the receptionist (a short hair girl) to do that!
Stayed 4 nights in Dec 2017

10/10 Excellent

Chayanon, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall of the hotel is really great. The bed is very comfortable and nice. The room is big. Will come back again here if I have an opportunity.
Stayed 6 nights in Dec 2017

10/10 Excellent

Kaiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything in Dongmen 3
I just love everything here! Welcomed by friendly staff, room is and tidy and spacious, and the bed is really comfy. Will definitely come back!
Stayed 1 night in Nov 2017

8/10 Good

Max, Calgary, AB Canada

Liked: Cleanliness, room comfort
Has the ability to be amazing
This place is interesting. It has such potential, but falls short in very simple and easy to fix ways. I'll start with the positives. This place is very roomy. From the capsules, showers and toilets - this place has a lot of room to move about. The lobby has comfortable areas to chill and plan your day and the wifi is fast and reliable. I was really impressed with the size of a single sized capsule and the little cubby hole area for putting stuff and hanging a couple items. There was so much room! And I'm 6'7" and I could stretch out on the bed!! The locker conveniently located below the capsule was great too. Now the negative....it's all the little things that made me not give full stars. The customer service was lacking. Upon check in, staff were friendly, but forgot to give me the wifi password and did not show me around. It wasn't busy, so I would've liked someone to give me the tour. Even 2 star hostels give full tours and I'd consider this place the potential for a 4 or 5 star hostel. The shower gel, shampoo and liquid hand soaps all ran dry. The toilet paper was also gone by evening time. This is such an easy fix! Get staff to top everything up at the end of their shifts. The breakfast was terrible! The food was barely edible and either tasteless or just gross. The coffee was undrinkable which is funny since the business of the hostel on the main floor is a coffee shop!
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay
Budget friendly but the room could use a bit more air conditioning.
Stayed 1 night in Oct 2017

10/10 Excellent

CHEJUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book it again without any hesitation
It was a awesome stay. Although it's a hostel, the capsule room is spacial and comfortable. What surprised me was there's even a desk next to the bed! Hostel comes with an artisan coffee shop on first floor, quite nice for traveler who's coffeeholic. I cannot have any complains about the location. It's 1 min away to subway station and 5 mins away to the famous historic and foody district. Overall, it's a great choice for visitors.
Stayed 1 night in Jul 2017

10/10 Excellent

DUANGDARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for solo trave with limited budget.
The location is really near the Dongmen MRT Station as well as Family mart that open for 24hrs. All necessary facilities are provided. Even it is shared bath room but it was so clean. Also, the shared bed room is feel really private when your bed has a curtain.
Stayed 2 nights in Jul 2017

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty much great except the hair blow dryer was really weak:(
Stayed 2 nights in Jun 2017

10/10 Excellent

HuiFeng, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Taipei
The location is good,close to the subway(exit 3) and local bus. Clean,comfortable and quiet. Staff is very friendly. Laundry facilities available. Recommend! 就在東門捷運站3號出口旁邊，門口有公車/床位非常乾淨、舒服(還有一個小桌子和掛衣服處)，足夠的隱私/櫃台和服務都帶笑容，雖然只有2間浴室和廁所但是都很乾淨...非常推薦！

8/10 Good

Maria Ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice! Good location. Clean.

10/10 Excellent

yenming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/8/24
感謝您對東門3號的喜愛，我們期待下次再見 :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First capsule experience. Loved it.
Dongmen 3 was great. First time in a capsule hotel, and I enjoyed it. Felt very safe and the hostel common areas, capsules, and bathroom was very clean. They don't provide towels so bring your own. They provide slippers, shampoo, and body soap. I contacted the hostel before hand and they gave me great advice on a cheap option to travel to/from the airport so they were very helpful. Capsules itself had plenty of light and plugs and were constructed well. Sheets and bedding clean but a little rough. Would have liked more temperature control or more places to hang things in the room. Upper capsules got a little stuffy once you pull down the blinds. Very private and very safe.
Response from General Manager on 2016/8/24
Thank you for your feedback, your comments will make us being better. We look forwards to seeing you again in near future :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for tourists
It's in an awesome neighborhood where Yongkang Street and the first Din Tai Fung are and next to Dongmen subway with Taipei 101 only a few stations away. It has a little coffee shop and tables downstairs to hang out. My stay at double bed in mixed dorm was great and would def come back again.
Response from General Manager on 2016/8/11
Thank you for loving us :) We look forwards to seeing you again too!

10/10 Excellent

Naka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Meijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，地點佳
Stayed 2 nights in Apr 2023

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人空間寬敞，交通方便。
Stayed 2 nights in Oct 2022

10/10 Excellent

XINYI

Stayed 1 night in Sep 2022

8/10 Good

Shu Fen

Stayed 2 nights in Aug 2022

8/10 Good

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不准用餐
不准在房間用餐 使房間乾淨 很好
Stayed 1 night in Feb 2022

6/10 Okay

YUNI

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我很喜歡青旅的乾淨舒適，安全感及離捷運近，讓旅行的我方便許多。更令我感動的是服務員竟然還記得我。
Stayed 1 night in Jan 2021

10/10 Excellent

Jo Yi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Yi Jhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Yi Jhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

YUTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Meng-Chieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通極度方便!!
衛浴空間大，而且在房間外不用怕吵到室友。環境整潔，床鋪堅固，上下床不用怕發出很大的聲音吵到室友。四樓陽台很棒。交通非常方便，東門捷運30秒。唯一的小遺憾就是熱水不是很穩定，再加強一下就滿分了。
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020