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"Arellea was amazing! She made sure I had the best room for my needs. Very kind and helpful. Thank you"

"Good"

"Everything is sparkling clean, and the room is spacious with very comfortable beds. The service is excellent, and breakfast—provided by a nearby restaurant—is absolutely delicious. The location is also very convenient."

"Comfortable Stay with Great Service and Amenities! I had a great experience staying at the MCM Eleganté Hotel & Suites in Lubbock. From check-in to check-out, everything went smoothly. The staff were welcoming and professional, always ready to assist with a smile. The lobby and common areas were clean, stylish, and inviting. My room was spacious and very comfortable. It included all the essentials—strong A/C, free WiFi, a cozy bed, microwave, mini-fridge, and a coffee maker. The bathroom was spotless and stocked with quality toiletries. Everything felt well-maintained and thoughtfully prepared. One of the highlights was the complimentary breakfast—it was far better than what most hotels offer, with plenty of hot and cold options. I also appreciated having access to a fitness center and indoor pool, which made my stay more enjoyable. The hotel’s location is convenient for getting around Lubbock, and I always felt safe on the property. Whether you're traveling for business or leisure, MCM Eleganté offers a great combination of comfort, cleanliness, and value. I’d definitely stay here again and recommend it to anyone visiting Lubbock!"

"Everything expected of a good hotel with staff ensuring you enjoy your stay. "

"Nice atmosphere, safe neighborhood. Great view from 12 th floor, nice bathroom. "

"Pool area is not maintained. Furniture is broken and rusted. Overall this is a fantastic hotel just would be better with some outdoor space option. "

"Rooms open to pool area, close to freeway without hearing freeway noise, close to lots of shopping. Good location for southwest Lubbock. "

"Upon arriving, had issues with the AC. Called & maintenance came immediately & resolved the problem. Excellent hotel! "