太皓伍德斯 (SMF) 附近飯店 | 熱門住宿限時優惠 起

「Yes the room was spotless.」

「Good」

「Staff needs training in Customer Service. They have zero flexibility to resolve concerns of guests.」

「房間乾淨，櫃臺先生服務人員介紹環境很有趣很生動，告訴我們最近有熊出沒要我們小心」

「The virtual assistance at the front desk was extremely rude - stating she was super busy and will get to help us when she can. Our plug stopped working so microwave and toaster didn’t work. We had no internet thought the storm was over. No priorities and cleaners never came. Basically, it’s a fend do yourself type of place - good luck is anything happens someone will come help you. 」

「真的值得推薦～房間乾淨還有小陽台可以看到部分湖景～員工很親切～早餐簡單好吃～還有tea time讓在冬天在那也不感到冷～值得一住喔!」

「Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. 」

「Pet friendly. Nice room」

「Very good. Close to the gondola 」

「Exceptional service from the entire staff. The owner personally walked us around the entire property and shared valuable information about the area, which made our stay even more special. We were running late for check-in, but the front desk staff thoughtfully checked on us and waited to ensure we arrived safely. The rooms were spotless, and everything was in perfect working condition. The service throughout our stay was excellent. The rooms had a cozy cabin-like feel, exactly what we were...

「Clean. Staff were super helpful. Close to skiing. 」