I was very disappointed with my recent stay at LaQuinta. We booked and paid for a room with two queen beds but were given a room with two doubles instead. After driving over 400 miles, I didn’t have the patience to haul all our luggage upstairs to the wrong room only to have to bring it all back down to switch.
Once in the correct room, we found more issues. The shower drain didn’t work properly, leaving several inches of standing water while showering. The toilet seat was also loose, which was uncomfortable and should’ve been fixed before our stay.
The hot tub was unusable—cloudy greenish-gray water with a brown, oily film and bubbles on the surface. Honestly, it was gross. The lounge/restaurant was closed, which was a letdown since it was one of the amenities we were looking forward to. Breakfast was also underwhelming—not what I’d expect from a hotel at this price point.
Overall, this was not a pleasant experience. I won’t be staying with LaQuinta again.