I’ve stayed at this hotel many times over the past few years and this time I was disappointed by the state of the facility. I am a lifetime platinum rewards member and was not recognized upon check in. I was provided a handicap accessible room which I did not request nor did I need. The bed was worn and highly uncomfortable. The room was cleaned one time during my four night stay. Needless to say this was not what I have come to expect of Marriott.
Lawrence
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Carl,Bellevue
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’d stay there again. Very courteous and professional. Very helpful with personal requests.
Carl
於 2024 年 4 月住了 1 晚
4/10 不太好
Cristal
家庭旅遊
2024年4月29日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I stayed here because we had a concert for our daughters and. We arrived at 2:50 they told us they were an hour behind on getting people checked in. After an hour I went to ask if any change nothing yet. So then on of the staff members a gal with glasses comes us to me calling me by someone else last name I said oh that’s not me then she follows by asking me what is my last name I tell her and she looks at me and says ma’am your last name I say again “I just said and repeat it” and looks at me like I’m stupid and asking me again and I said I just told you and then says can I see you ID I say no I’m not who you are looking for and she walks away. By 4 something one of the staff up front calls everyone who has been waiting to come up front I go up and the gal with the glasses doesn’t bother to help ignores me and I walk away as soon as someone else comes up she helps. By then I’m annoyed and just wanted to see how much longer she comes up to after a few mins and asks my last I tell her and then says I need you ID I tell her oh ok I gave them up front and rude as can be she tells me “I just need to check it’s you”. Finally getting our room I was charged for two nights when I was only supposed to be one night!
Cristal
於 2024 年 4 月住了 1 晚
6/10 一般般
Janet
2024年4月29日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Janet
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Arika
家庭旅遊
2024年4月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Wish there was s pool, and more complete menu in the restaurant
Arika
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Alexander
商務旅客
2024年4月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and comfortable. Great exercise facility.
Alexander
於 2024 年 3 月住了 5 晚
10/10 有夠讚
Tanya
家庭旅遊
2024年4月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great hotel with convenient restaurant in the lobby