Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Holiday Inn Tabuk, an IHG Hotel

Holiday Inn Tabuk, an IHG Hotel
Prince Fahd Bin Sultan Street, Tabuk

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet was excellent. And the hotel staff was very friendly and accommodating. We enjoyed our stay at this Holiday Inn.
Stayed 2 nights in Feb 2024
Response from Razan KHalid on 2024/3/11
Dear Mr.Tom. Thank you for choosing Holiday Inn & Suites for your last stay and for taking the time to write your wonderful feedback. We are glad to know that you enjoyed your stay and we are looking forward to welcoming you back to our hotel. We really care about our guests' experiences and hope they have some nice memorable moments. We will share your feedback with the team it help us provide the best possible service to our guests. Sincerely, Razan Khalid. Front Office Agent.

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice & property clean & in good condition. Only issue for me was that the master light switch by bed takes out the outlet there as well so my phone charger stopped charging. I could have switched off the bedside lamps but the hallway light by the door has no independent switch so there's no way to turn that off without hitting the master switch. The only "always-on" outlet was at the desk.
Stayed 1 night in Feb 2024
Response from Abdalrahman Albalawi on 2024/2/19
Dear Mr. Down . Thank you for choosing Holiday Inn & Suites for your last stay and for taking the time to write your wonderful feedback. We are glad to know that you enjoyed your stay and we are looking forward to welcoming you back to our hotel. We really care about our guests' experiences and hope they have some nice memorable moments. We will share your feedback with the team it help us provide the best possible service to our guests. Sincerely, Abdalrahman Albalawi. Front Office Manger.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, Great service.
Wonderful service from a friendly team. Arrived hours before official check-in time after 17 hours of travel and the team found me a room and I could sleep. Room was comfortable (if a little warm for my liking) and the facilities were clean.
Stayed 1 night in Feb 2024
Response from Abdalrahman Albalwi. on 2024/2/14
Dear Guest. Thank you for choosing Holiday Inn & Suites and for taking the time to write your wonderful review we are delighted to have you as our guest in our hotel. We really care about our guests' experiences and hope they have some nice memorable moments. Your valuable feedback gives us so much encouragement and helps us provide the best possible service to our guests. Thank you and hope to see you again soon. Abdalrahman Albalawi.Front Office Manager.

8/10 Good

DINESH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Everything went well
Stayed 4 nights in Jan 2024
Response from Abdalrahman Albalwi. on 2024/1/18
Dear Mr.DineshThank you for choosing Holiday Inn & Suites for your last stay we are glad to know that you enjoyed your stay.Thank you for taking the time to write your valuable feedback we will share it with our team.We hope to see again soon.Sincerely,Abdalrahman Albalwi.

8/10 Good

Stephen

Response from Abdalrahman Albalwi. on 2024/1/18
Dear Mr.StephenThank you for choosing Holiday Inn & Suites for your last stay we are glad to know that you enjoyed your stay.We hope to see again soon.Sincerely,Abdalrahman Albalwi.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver good
A convenient location in Tabuk. Good food, nice coffee, clean & tidy and comfortable plus friendly staff.
Stayed 2 nights in Oct 2023
Response from ABDALRHMAN ALBALAWI on 2023/10/30
Dear Mr. Jeff.Thank you for choosing Holiday Inn & Suites for your last stay and for taking the time to write your review. We are very glad to know that you enjoyed your stay. Our hotel aims to provide a truly unique experience and work hard to exceed your expectation .Thank you and hope to see you soon.

10/10 Excellent

Faisal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the rooms smell great. The stuff is nice and professional. the swimming pool in the backyard is quite big. I highly recommend it to anyone who wants to visit Tabuk.
Stayed 3 nights in Sep 2023
Response from ABDALRHMAN ALBALAWI on 2023/9/19
Dear Mr. Faisal.Thank you for choosing Holiday In & Suites for your last visit and for taking the time to write your review.We are so glad to know that you enjoyed your stay and it is an honor for us to know that you were impressed with the efficiency and services offered by our associates.Looking forward to welcoming you back again.Sincerely,

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is the temperature control appeared to be disabled in room 405.
Stayed 1 night in Dec 2022
Response from Qusai Al Barafi on 2022/12/25
Dear Mr. Ronald,We would like to extend our sincere appreciation for sparing precious time sharing us feedback concerning your stay experience in Holiday Inn Tabuk We do honor your stay experience which reflected through scores you have awarded. In this regard, as a gesture of honor, we are sending our genuine admiration. Thank you for patronizing Holiday Inn Tabuk, Saudi Arabia and rest assured you of our best attention at all time. Wishing you all the best to making your next visits more pleasurable and enjoyable. With heartfelt regards. Sincerely

10/10 Excellent

SUBHAAN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Paid 2 times for breakfast
Although I paid for the breakfast during the reservation, the hotel system did not show that it was paid and I was asked to pay at the hotel. I paid twice for the breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Michael, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Charles

Stayed 1 night in Apr 2022

8/10 Good

Sheridan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Abdul Ghaffar Abdul Majid on 2018/11/21
Dear Valued Guest, Thank you very much indeed for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We greatly appreciate your comments about quality of our products and services We do thank you once again for patronizing Holiday Inn Tabuk, Saudi Arabia. Assuring you of our best attention at all times. Thank you and best regards

8/10 Good

Verified traveler

Liked: Cleanliness
Overall enjoyable stay. Best option if staying in Tabuk.
Stayed 1 night in Sep 2018
Response from abdulghaffar on 2018/10/4
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time by sharing us feedback concerning your stay experience at our hotel. We have noticed you score about our room service and in room dining, we will take care We do thank you once again for patronizing Holiday Inn Tabuk, Saudi Arabia. Assuring you of our best attention at all times. With heartfelt regards.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from abdulghaffar on 2018/9/30
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time sharing us feedback concerning your stay experience in Holiday Inn Tabuk We do honor your stay experience which reflected through scores you have awarded. In this regard, as a gesture of honor, we are sending our genuine admiration. Thank you for patronizing Holiday Inn Tabuk, Saudi Arabia and rest assured you of our best attention at all time. Wishing you all the best to making your next visits more pleasurable and enjoyable. With heartfelt regards. Sincerely, Abdul Ghaffar Abdul Majid Guest Relations Manager Holiday Inn Tabuk

10/10 Excellent

Abdulaziz O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed on 04/18 instead of 05/18 and I have already informed by your representative that the reservation will be updated and I will be refunded because I paid cash at the hotel and am waiting your feedback
Stayed 1 night in May 2018
Response from abdulghaffar on 2018/6/5
Dear Valued Guest, We have a great honor to having received your stay experience extended to our hotel, we appreciate for sharing your stay experience with us. We have taken a serious note on your grievances, we assure you, will take care. We do apologize for the inconvenience caused Abdul Ghaffar Abdul Majid Guest Relations Manager

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stuff , good breakfast
Response from abdulghaffar on 2018/9/30
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time by sharing us feedback concerning your stay experience at our hotel. We have noticed you score about our room service and in room dining, we will take care We do thank you once again for patronizing Holiday Inn Tabuk, Saudi Arabia. Assuring you of our best attention at all times. With heartfelt regards.

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from abdulghaffar on 2018/8/2
Dear Valued Guest, We would like to pay our sincere thanks for staying in Holiday Inn Tabuk Hotel. We are quite sure you must have gained great experience in our hotel. Where you felt A Home Away from Home. Really, it’s a great honor for us to having a very good score awarded to our hotel, which reflects your satisfaction level of our services and products. Once again, we do thank you for patronizing Holiday Inn Tabuk, and look forward for fruitful business relation. Thank you and best regards. Sincerely. Abdul Ghaffar Abdul Majid Guest Relations Manager Holiday Inn Tabuk P.O. Box 901 Tabuk 71421 Saudi Arabia Tel: 00966 14 4221212 execscrtry@holidayinntabuk.com.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too far to airport. Nice and clean place to stay.
Response from abdulghaffar on 2018/9/30
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time by sharing us feedback concerning your stay experience at our hotel. We have noticed you score about our room service and in room dining, we will take care We do thank you once again for patronizing Holiday Inn Tabuk, Saudi Arabia. Assuring you of our best attention at all times. With heartfelt regards.

10/10 Excellent

Abdullah, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort
Shuttle
No good service of the airport shuttle.
Response from abdulghaffar on 2018/8/2
Dear Valued Guest, We would like to pay our sincere thanks for staying in Holiday Inn Tabuk Hotel. We are quite sure you must have gained great experience in our hotel. Where you felt A Home Away from Home. Really, it’s a great honor for us to having a very good score awarded to our hotel, which reflects your satisfaction level of our services and products. Once again, we do thank you for patronizing Holiday Inn Tabuk, and look forward for fruitful business relation. Thank you and best regards. Sincerely. Abdul Ghaffar Abdul Majid Guest Relations Manager Holiday Inn Tabuk P.O. Box 901 Tabuk 71421 Saudi Arabia Tel: 00966 14 4221212 execscrtry@holidayinntabuk.com.

2/10 Terrible

Byoungho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will never visit this hotel
It was terrible Service was the worst
Response from abdulghaffar on 2018/9/30
Dear Valued Guest, We have a great honor to having received your stay experience extended to our hotel, we appreciate for sharing your stay experience with us. We have taken a serious note on your grievances, we assure you, will take care and will make your next visit more comfortable. We extend our sincere apology for the inconvenience that you have caused during your stay. Thank you for patronizing Holiday Inn Tabuk, Saudi Arabia and rest assured you of our best attention at all time. Wishing you all the best to making your next visits more pleasurable and enjoyable. With heartfelt regards. Sincerely,

4/10 Poor

Verified traveler

Disliked: Staff & service
Response from abdulghaffar on 2018/9/30
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time sharing us feedback concerning your stay experience in Holiday Inn Tabuk We do honor your stay experience which reflected through scores you have awarded. In this regard, as a gesture of honor, we are sending our genuine admiration. Thank you for patronizing Holiday Inn Tabuk, Saudi Arabia and rest assured you of our best attention at all time. Wishing you all the best to making your next visits more pleasurable and enjoyable. With heartfelt regards.

8/10 Good

HYUN KOO

Business traveler
Liked: Cleanliness, property conditions & facilities
주변에 음식점이 없음.
Stayed 5 nights in Apr 2023
Response from ABDALRHMAN ALBALAWI on 2023/5/9
Dear Mr .HYUN KOOThank you for choosing to stay at the Holiday Inn & Suites Tabuk Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we are grateful that we did meet your expectation. Once again, thank you for taking the time to share your feedback. We appreciate your choosing to stay with us.SincerelyAbdalrhman Albalawi

6/10 Okay

GOURAM

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Abdulghaffar Abdulmajid on 2020/1/16
Dear Mr. Valued Guest, We would like to extend our sincere appreciation for sparing precious time sharing us feedback concerning your stay experience in Holiday Inn Tabuk We do honor your stay experience which reflected through scores you have awarded. In this regard, as a gesture of honor, we are sending our genuine admiration. Thank you for patronizing Holiday Inn Tabuk, Saudi Arabia and rest assured you of our best attention at all time. Wishing you all the best to making your next visits more pleasurable and enjoyable. With heartfelt regards. Sincerely,

8/10 Good

khaled

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from abdul ghaffar abdul majid on 2019/10/5
Dear Valued Guest, We would like to extend our sincere appreciation for sparing precious time by sharing us feedback concerning your stay experience at our hotel. We have taken a serious note on score awarded and the grievances which reflect in your score. We assure you that we will take. We extend our apology for your stay experience you have gained in our hotel. Once again, we pay our genuine apology for the inconvenience that you may have caused during your stay. Thank you and best regards. Sincerely, Abdul Ghaffar Abdul Majid Guest Relations Manager

6/10 Okay

Manal

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2019
Response from abdul ghaffar abdulmajid on 2019/10/5
Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay. We have taken a serious note on your stay experience, we will take care about your grievances you faced during your stay Once again, we do apologize on those concern, and we do thank you for patronizing Holiday Inn Tabuk and rest assured to make your next visit more comfortable. Sincerely, Abdul Ghaffar Abdul Majid Guest Relations Manager

10/10 Excellent

ADNAN H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
يستحق الزياره
هادئه ومريحه اشكرك الاخوه في الاستقبال واخص بالذكر الاخ محمد الغرفه نظيفه ومريحه ولكن المخدات غير مريحه الحمام نظيف ومتكامل الافطار جيد جدا المقهي علي المسبح جميل وينقصه الدفايات
Stayed 1 night in Oct 2018
Response from abdulghaffar on 2018/11/3
عزيزي الضيف، تحية طيبة من فندق هوليداي ان تبوك نحن نقدر لك استقطاع بعض من وقتك الثمين لمشاركتنا تقييمك لأقامتك بالفندق. نقدر تلك الملاحظات ونضعها بعين الأعتبارلكي نجعل من زيارتك القادمة أكثر استمتاعا. اذا كنت تحتاج اي مساعدة أرجو الا تتردد في الأتصال بي والتى نسعد دائما بتلقيها للوصول للمستوى الأفضل لكي نجعل أقامتكم أكثر راحة. في المرات القادمة مع خالص تحياتى مرة أخرى نشكر لك ملاحظاتك القيمة عبد الغفار عبدالمجيد , مدير علاقات النزلاء

8/10 Good

BADER

Liked: Cleanliness, property conditions & facilities, room comfort
جيد
يعتبر الأفضل في تبوك لقلة فنادق فئة خمس نجوم
Stayed 2 nights in Jul 2018
Response from abdulghaffar on 2018/8/2
عزيزي بدر تحية طيبة من فندق هوليداي ان تبوك نحن نقدر لك استقطاع بعض من وقتك الثمين لمشاركتنا تقييمك لأقامتك بالفندق. نقدر تلك الملاحظات ونضعها بعين الأعتبارلكي نجعل من زيارتك القادمة أكثر استمتاعا. اذا كنت تحتاج اي مساعدة أرجو الا تتردد في الأتصال بي والتى نسعد دائما بتلقيها للوصول للمستوى الأفضل لكي نجعل أقامتكم أكثر راحة. في المرات القادمة مع خالص تحياتى مرة أخرى نشكر لك ملاحظاتك القيمة عبد الغفار عبدالمجيد , مدير علاقات النزلاء