Dear Jezreel,Thank you for choosing Paradores del Castillo Hotel and sharing your experience with us. We sincerely appreciate your understanding of the inherent challenges in maintaining a historic property like ours.We apologize for any inconvenience caused by the presence of bugs on the ground floor, and rest assured, we are actively addressing this concern to provide a more seamless stay for our guests.Your acknowledgment of our staff's helpfulness is truly heartening, and we take note of your feedback regarding the front desk. We will address this matter internally to ensure a more consistent and positive guest experience.Regarding the Senior Citizen's Discount, we sincerely apologize for any confusion. Our policy restricts the application of senior citizen discounts to direct bookings only. We understand the importance of these benefits and assure you that we are committed to honoring both senior citizen and PWD discounts for all direct bookings.We are grateful for your positive remarks on our breakfast offerings and are continually working towards elevating our services to meet international standards.Your insights are invaluable, and we appreciate your constructive feedback. We hope for the privilege of welcoming you back for an enhanced experience in the serene countryside.Warm regards,Paradores del Castillo Hotel Team

Dear Ronulfo,Thank you for your concise yet heartfelt feedback! We're delighted to learn that you found Paradores del Castillo Hotel to be a great place. Your satisfaction is our priority, and we look forward to the pleasure of hosting you again for another wonderful experience.Best regards,Paradores del Castillo Hotel Team

Dear Malcolm ,Thank you for your kind words! We're thrilled to hear that you enjoyed the warm hospitality of our team. It's wonderful to know that our deck provided the perfect setting for you to unwind with an evening beer while witnessing the mesmerizing thunderstorms. Your satisfaction is our priority, and we look forward to welcoming you back to Paradores del Castillo Hotel for more memorable moments.Best regards,Paradores del Castillo Hotel Team

Dear Alan,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the charm of our very old house, as well as the cleanliness that we uphold. It's fantastic to know that you found the bed to be comfortable. Your satisfaction is our priority, and we look forward to the pleasure of hosting you again at Paradores del Castillo Hotel for another enjoyable stay.Best regards,Paradores del Castillo Hotel Team

Dear Janet, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the short shower curtain in your room. We have taken note of your comments and will work to rectify the issue as soon as possible.We appreciate your feedback as it helps us improve our services and facilities. Thank you for staying with us at Paradores del Castillo Hotel, and we hope to have the pleasure of welcoming you back in the future.Sincerely,

Dear Nancy,Thank you for taking the time to share your experience at Paradores del Castillo Hotel via Expedia. We are thrilled to hear that you enjoyed our pool and dining area. Your feedback is important to us and we are constantly working to improve our guests' experience. We look forward to welcoming you back for another visit in the near future.Best regards,

Dear Raymond,Thank you for choosing to stay with us and for taking the time to share your feedback on your recent experience at Paradores del Castillo Hotel. We apologize for any inconvenience you may have encountered with the uneven pavements and the limited complimentary water bottles. We take our guest safety very seriously and we will look into making any necessary adjustments to improve this aspect of our property.On a positive note, we are delighted to hear that you enjoyed our delicious breakfast. Our team takes great pride in preparing a variety of quality dishes to start your day off right.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back and offer you an even better stay in the future.Best regards,

Dear Marcela, Thank you so much for taking the time to share your thoughts and experiences with us here at Paradores del Castillo Hotel. We're so pleased to hear that you found our property to be a beautiful and peaceful sanctuary during your stay with us. It's always wonderful to know that our guests are able to find a sense of tranquility and relaxation when they stay with us.We're so glad that you enjoyed your time with us, and we hope that you'll come back and visit us again soon. Thank you again for your kind words, and we look forward to welcoming you back to Paradores del Castillo Hotel in the near future.Warm regards,

Dear Yasmin, Thank you for taking the time to share your wonderful experience at Paradores del Castillo Hotel on Hotels.com. We appreciate your high rating and are thrilled to hear that you enjoyed your stay with us. It is our goal to provide exceptional service and amenities to our guests, and we are pleased that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the near future.Best regards,

Dear Raymond, Thank you for taking the time to share your wonderful experience at Paradores del Castillo Hotel on Hotels.com. We appreciate your high rating and are thrilled to hear that you enjoyed your stay with us. It is our goal to provide exceptional service and amenities to our guests, and we are pleased that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the near future.Best regards,

Dear Bernadette,Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed the great views and walkable area during your stay at Paradores del Castillo Hotel. It is our goal to provide our guests with a comfortable and enjoyable experience, and we are glad to know that we achieved that during your visit.Thank you for choosing our hotel as your home away from home, and we look forward to welcoming you back on your next trip to the area.Best regards,

Dear Nestor,Thank you for choosing Paradores del Castillo Hotel for your recent stay and for taking the time to share your experience with us on Expedia. We are pleased to hear that our staff exceeded your expectations and provided you with excellent service.We apologize for any inconvenience caused by the small bathroom and the lavatory faucet. We will definitely take your comments into consideration as we continuously strive to improve our guests' experiences.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay at Paradores del Castillo Hotel.Best regards,

Dear Sir Brian, Greetings from Paradores del Castillo! We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you for taking the time to share your Paradores Del Castillo experience and for giving us a perfect 10 rating on Expedia. We look forward to your next visit and hope to have another opportunity to serve you anew very soon. Sincerely, Paradores del Castillo Team

Dear Ma’am Kathleen, Greetings from Paradores del Castillo! Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Paradores del Castillo Team

Dear Ma’am Lilia, Here at Paradores del Castillo, cleanliness and maintenance are absolutely paramount. Hence, we ensure that our guest rooms and facilities are always in top condition. We count ourselves lucky to have customers like you. We look forward to serving you again in the future! Best Regards, Paradores del Castillo Team

Dear Ma’am/Sir, We are always pleased to serve you here at our hotel! Our team is delighted to read about your positive comments regarding our hotel’s cleanliness, amenities, facilities, staff service, and the comfort you have experienced during your stay. Thank you very much for giving us a perfect 5 rating here in Expedia. We are looking forward to having you here again in the future! Once again, thank you for choosing Paradores Del Castillo. Sincerely,

Thank you for your review. We are pleased to know that you had a great stay here in Paradores Del Castillo. Please do come back and we hope to see you again soon.

We are glad to know that you enjoyed our facilities and services. Thank you for your positive feedback with regards to our place,staff and food.

Thank you so much for sharing this lovely feedback with us. Hearing many things you liked about our hotel makes us strive more to create a unique experience for all our valued guests.

It is indeed a pleasure to know that you enjoyed your stay . We are definitely looking forward to your next visit