This hotel has so much potential as a historic property, but unfortunately, it seems understaffed and not well maintained. I truly appreciate that they are pet-friendly, that was one of the main reasons I chose to stay here, along with its convenient location near town.
Check-in was at 4 p.m., and I arrived at 6 p.m. My assigned room was right next to the stairs, but when I entered, it had not been cleaned, the bed was unmade, and dirty sheets were left on the floor. I notified the front desk, and while the clerk seemed surprised, they offered me a different room on a higher floor. I accepted, though it was inconvenient since my 35-lb dog is afraid of stairs, and I had to carry her up another level.
The new room looked somewhat better, but it appeared as if someone had sat on the bed. The clerk didn’t seem concerned when I mentioned it. The sheets seemed clean, so I let it go, but the chairs smelled strongly of cigarette smoke, and the shower liner was dirty.
The building itself has charm and great potential, but the lack of cleanliness and upkeep made my stay disappointing. I appreciated the pet-friendly policy, but I couldn’t wait to check out.