The ac didn’t work properly. The room was dirty and outdated. There was a very bad smell in the room. I would never stay here again.
Elizabeth
於 2025 年 7 月住了 1 晚
10/10
Nice atmosphere clean and friendly staff
Jason
於 2025 年 7 月住了 1 晚
6/10
The staff was great. The room was dated, damp and dirty with questionable stains on the couch. The pull out mattress was almost non-existent.
Sean
於 2025 年 7 月住了 1 晚
10/10
Outstanding
Mitchell
於 2025 年 6 月住了 1 晚
6/10
On my first stay on July 3rd, this place was a NIGHTMARE. Relative to that it was just fine on the 10th.
Nathan
於 2025 年 7 月住了 1 晚
8/10
Staff was friendly and helpful, offering to drive us to a nearby restaurant to which we decided to walk. The bathroom in our room was in need of renovation but clean.
Anne
於 2025 年 7 月住了 1 晚
10/10
Very nice
Michael
於 2025 年 4 月住了 1 晚
4/10
Very sticky carpet. Room smelled.
Laurence
於 2025 年 7 月住了 1 晚
4/10
This is the grossest Candlewood suites out of three I have stayed in. Basicallt hostile receptionist and no pans in the kitchen. But the perfume stench is the worst. Gives me a headache.
Nathan
於 2025 年 7 月住了 1 晚
8/10
Staff was friendly
Kimberley
於 2025 年 6 月住了 1 晚
6/10
Very convenient to airport. Nice clean room.
No desk in room, and oddly (unsafely) light in bathroom goes off when exhaust fan times out. Got caught in shower in the dark and needed to feel my way out to open door so I could see to turn light on again.
Michael
於 2025 年 6 月住了 1 晚
6/10
I liked the convenience to Syracuse Airport. Staff was good.
I only stayed one night. The room given was in adequete shape. chipped cabinets, cracked sink, and dirty doors. It was the first room off the lobby. Too bad the room was a decent sized efficiency room.
Frank
於 2025 年 6 月住了 1 晚
10/10
kanoe
於 2025 年 6 月住了 1 晚
10/10
Luis
於 2025 年 5 月住了 1 晚
4/10
Pretty run down. A/c unit worked poorly and very loud so you couldnt sleep with it on. Though generally clean some areas needed some attention. Like an inch of dust on drapes
Ann
於 2025 年 5 月住了 1 晚
8/10
Very nice place just a little dated.
Joseph
於 2025 年 5 月住了 1 晚
4/10
I would never stay here again. Girl at front desk was very polite but the room was awful.
Donna
於 2025 年 5 月住了 1 晚
8/10
Near the airport, good for early morning flights. Has fridge, microwave and laundry facilities on site
Whitney
於 2025 年 5 月住了 1 晚
8/10
Xiaohang
於 2025 年 5 月住了 1 晚
10/10
Jeffery
於 2025 年 5 月住了 1 晚
4/10
The lobby was nice. First room we entered into had such a terrible scent of food and dirt. The toilet when flushed the water was rising and then it couldn't flush. After speaking with reservation we were moved to a room on the first floor. OMG the scent and smell of the room again smelt badly. At that point we were there for graduation and could find another hotel. We went to target and purchase Lysol, Clorox wipes and disinfectant and clean the room in order for us to spend 2 nights. For sure the rooms need better fans etc. Each time we walked into that room the scent was horrendous. Now for the bed we found other human hairs which told us the sheets was not changed. We also had to get extra sheets to change it ourselves. We do have pictures of everything. The floors was sticky and can see the dirt on our socks. The sink in the bathroom was fitly, also have pic of the dirt that came out of it (gross) In order to not be in that room for too long we stayed out later than usual and only slept at night. Yes I understand that this is a new ownership and it would take time to renovate but try walking into those rooms and see if you as a human appreciate the stench and dirt. IHG is known for high standards and I had those expectations but this was the worse. Mind you this is my second time staying at this hotel. I gave it a second try and hope that the renovations was done but the experience did not improve. For all of this reasons I would not recommend any human to stay