In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Huichi
家庭旅遊
2024 年 7 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Huichi
於 2024 年 7 月住了 3 晚
10/10 有夠讚
FEN-HSIEN
家庭旅遊
2024 年 7 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
FEN-HSIEN
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Ziwei
2024 年 2 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ziwei
於 2024 年 1 月住了 9 晚
10/10 有夠讚
Shuling
2024 年 1 月 5 日
Shuling
於 2024 年 1 月住了 3 晚
4/10 不太好
chak cheung
2024 年 1 月 5 日
不喜歡:員工素質
chak cheung
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Juanita
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff, plus really quiet for being so close to the overpass.
Juanita
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Talia
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic hotel and service. BTWN restaurant staff and chef is amazing.
Talia
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jessica
團體旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Modern, clean, busy, great hotel for both couples and families
Jessica
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Daniel
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, amenities and design
Daniel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ian,Illawong
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The restaurant Btwn was exceptional for cocktails, dinner and breakfast, the staff were attentive and polite. The rooms were gorgeous. Not much to do in Darling Harbour but you’re only a 10 minute walk to George street.
Ian
於 2025 年 7 月住了 1 晚
6/10 一般般
Rudy
情侶出遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Service of staff was good, other than that, pretty average
Great location and views of the city. Staff were excellent and the room was really nice.
Stephen
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Aurora
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Large selection in mini bar although we did not have any, good size complimentary water.
Interesting decor as most W hotels.
Very happy our room was ready when we arrived a couple hours ahead of check-in time.
Aurora
於 2025 年 7 月住了 1 晚
4/10 不太好
Luis
2025 年 7 月 10 日
不喜歡:整潔度和員工素質
Luis
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Naydeli
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
I loved that there were two swimming pool, indoor and outdoor, amazing
Naydeli
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Tuyen Kim
商務旅客, 團體旅遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Perfect place to stay near the harbour
Tuyen Kim
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Julie ann
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a wonderful hotel . Would give it 10
Stars if I could. Exceptional service and brilliant facilities and dining . It was a surprise gift for my father and all staff in particular Sarah, made sure every detail was perfect for him . He had a ball! Can’t thank you enough for making his stay there memorable . Looking forward to booking again soon ;)
Julie ann
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Andrew
2025 年 6 月 30 日
Andrew
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Romeo
家庭旅遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very nice in every department.
We were welcomed by Yuki at the front drive. Very upbeat and friendly, always needed a pleasant arrival especially after a long international flight.
At the front desk Airi was also warm and very friendly. She provided recommendations around the area on where to eat and walk around.
Both ladies are amazing team members for the hotel.
I enjoy W properties and this is one I will recommend to all my friends.
Romeo
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Lynette
2025 年 6 月 22 日
Lynette
於 2025 年 6 月住了 12 晚
10/10 有夠讚
Khaldoun
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度
Excellent facilities friendly stuff
Khaldoun
於 2025 年 5 月住了 3 晚
6/10 一般般
Kimberley
商務旅客
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The W is a new hotel in Sydney. I have stayed there twice now and find the location and facilities to be well-presented, accessible, and comfortable. The staff are great, the Bar and pool are also very nice with a great view. Nice spot for people visiting Sydney or for a Business stay.