no information to provide to the customer for accessing hotel, but generally suggest to stay for late arrival or early departure
Carol
於 2023 年 9 月住了 1 晚
Travelodge Sydney Airport 於 2023年9月9日回覆
Hello, could you please explain further? We are sorry for your negative experience.
8/10 不錯哦
SIN SZE
2023年7月17日
SIN SZE
於 2023 年 7 月住了 1 晚
Travelodge Sydney Airport 於 2023年7月19日回覆
Thank you for your Feedback & Stay, Please let us know how we can improve in the future.
10/10 有夠讚
SHUN-CHENG
2023年4月8日
SHUN-CHENG
於 2023 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2023年4月11日回覆
Thank you for your Feedback & Stay.
10/10 有夠讚
Lai Sze
2022年12月29日
Lai Sze
Travelodge Sydney Airport 於 2023年3月9日回覆
Thank you for your Feedback & Stay.
2/10 很糟糕
Virginia
2022年7月31日
Virginia
於 2022 年 5 月住了 5 晚
John Villanueva 於 2022年9月17日回覆
Thank you for your feedback.Please let us know where you would like to see us improve
10/10 有夠讚
Ting Jie
2021年5月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ting Jie
於 2021 年 5 月住了 1 晚
. 於 2021年5月21日回覆
Dear TIng,
Many thanks for your feedback.
Levon Karkour
Assistant Hotel Manager
8/10 不錯哦
HANS,Woronora Heights
情侶出遊
2024年5月2日
Close to airport with shuttle service available. Very good restaurant.
HANS
於 2024 年 5 月住了 1 晚
10/10 有夠讚
John
家庭旅遊
2024年5月1日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked that it had some were to relax and have a meal
John
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年5月1日回覆
Thank you very much for your feedback and stay, we look forward to your next stay.
10/10 有夠讚
Wendy
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to airport. Meals onsite. Shuttle provided for AU$10.00. Close to airport but no noise although looking at Quantas's hanger.
Wendy
於 2024 年 4 月住了 2 晚
Travelodge Sydney Airport 於 2024年5月1日回覆
Thank you very much for your feedback and stay, we look forward to your next stay.
10/10 有夠讚
Jodie
家庭旅遊
2024年4月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms are small but it’s all we needed for our stopover before our next flight. Easy to get to airport and a nice walk to mascot for dinning and shops.
Staff were very welcoming and couldn’t do enough for us. Would definitely stay again for the price and location.
Jodie
於 2024 年 4 月住了 2 晚
Travelodge Sydney Airport 於 2024年4月30日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
10/10 有夠讚
Susan
2024年4月29日
喜歡:設施服務
A comfortable and very handy place to stay before getting a flight. Walk from Mascot station. Shops and good places to eat.
Susan
於 2024 年 4 月住了 1 晚
Gil 於 2024年4月29日回覆
Dear Susan,Thank you for sharing your positive experience with us! We're thrilled to hear that you found Travelodge Hotel Sydney Airport to be a comfortable and convenient place to stay before catching your flight. It's great to know that our location near Mascot station, shops, and dining options met your needs perfectly.Should your travels bring you back to the area, we would love to welcome you again for another pleasant stay.Best regards,Gilson GonzalesTravelodge Hotel Sydney Airport
8/10 不錯哦
Jason
情侶出遊
2024年4月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was great for a1 night stay for early flight the following morning super convenient
Jason
於 2024 年 4 月住了 1 晚
Gil 於 2024年4月29日回覆
Dear Jason,Thank you for your positive review! We're delighted to hear that you found our property great for your one-night stay before your early flight. Convenience is key for our guests, and we're glad to have provided you with a comfortable and convenient experience.Should your travels bring you back to Sydney Airport, we would be honored to host you again at Travelodge Hotel Sydney Airport. Please feel free to reach out if you need any assistance in the future.Best regards,Gilson GonzalesTravelodge Hotel Sydney Airport
8/10 不錯哦
Murray
情侶出遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located close to Sydney airport. Quiet room. Parking is at the adjacent Wilson parking building.
Murray
於 2024 年 4 月住了 1 晚
Natalia | Duty Manager 於 2024年4月30日回覆
Dear Murray,Thank you for your review and for choosing to stay with us at Travelodge Hotel Sydney Airport. We're delighted to hear that you found our location convenient and enjoyed the quietness of your room. Your feedback about the parking arrangements is appreciated, and we hope it didn't inconvenience your stay. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Natalia Duty Manager
10/10 有夠讚
Linda
情侶出遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was handy to the airport
Linda
於 2024 年 4 月住了 1 晚
Natalia | Duty Manager 於 2024年4月30日回覆
Dear Linda,Thank you for choosing to stay with us and for taking the time to share your feedback! We're glad to hear that our proximity to the airport was convenient for you. We look forward to welcoming you back in the future!Warm regards,
6/10 一般般
Gaspar J
2024年4月27日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff would do well to smile when officiously reading from a script, telling you what to do.
Gaspar J
於 2024 年 4 月住了 1 晚
Natalia | Duty Manager 於 2024年4月30日回覆
Dear Gaspar,Thank you for sharing your feedback with us. We're sorry to hear that you didn't feel the warmth and friendliness from our staff that we strive to provide. Your comments are important to us, and we will address this with our team to ensure that all guests feel welcomed and valued during their stay. If there's anything specific you'd like to discuss or if there are any suggestions you have for us, please feel free to reach out. We appreciate your insights and hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Natalia Duty Manager
10/10 有夠讚
Mitesh
2024年4月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Mitesh
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月20日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
6/10 一般般
amber
2024年4月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient with shuttle to airport
amber
於 2024 年 2 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月19日回覆
Thank you for your feedback and stay, please let us know how we can improve in the future.
10/10 有夠讚
Leonardo
2024年4月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location with good facilities and restaurant.
Leonardo
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月18日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
8/10 不錯哦
Kevin
家庭旅遊
2024年4月18日
Right for the night
Kevin
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月18日回覆
Thank you for your feedback and stay, please let us know how we can improve for the future.
10/10 有夠讚
Stuart
情侶出遊
2024年4月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We Enjoyed our stay. We use this hotel to stay overnight and Go to the Airport in the morning. Staff are great the restaurant is nice and affordable. Rooms are clean
Stuart
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月17日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
8/10 不錯哦
Kenny
家庭旅遊
2024年4月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
Kenny
於 2024 年 4 月住了 1 晚
Duty Manager 於 2024年4月17日回覆
Dear Kenny,Thank you for your review. We're glad to hear that you found the hotel clean. If there's anything specific we can improve upon to earn that extra star, please let us know. We value your feedback and hope to welcome you back soon!Kind Regards,Natalia Demczuk
8/10 不錯哦
Ian,Curtin
商務旅客
2024年4月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient place to stay near I needed to be for work
Ian
於 2024 年 4 月住了 1 晚
Duty Manager 於 2024年4月16日回覆
Dear Ian,We're glad to hear that our location was convenient for your work trip! If there's anything specific that we can improve upon to earn that fifth star, please feel free to let us know. Your feedback is valuable to us, and we're always striving to make our guests' experiences even better. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Natalia Demczuk
10/10 有夠讚
Sue
情侶出遊
2024年4月12日
喜歡:整潔度、員工素質和設施服務
Ideal for a quick stopover the night before an early flight.
On site bar and restaurant.
Walking distance to other restaurants and convenience shop.
Sue
於 2024 年 4 月住了 1 晚
Duty Manager 於 2024年4月12日回覆
Dear Sue,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our hotel was ideal for your quick stopover before your early flight. It's great to know that you found our on-site bar and restaurant convenient, and we appreciate your feedback about the nearby dining options and convenience shop. We hope to welcome you back for another pleasant stay in the future.Warm regards,Natalia Demczuk Duty Manager
10/10 有夠讚
Fran
2024年4月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was perfect except it was not quiet! I was in a corner room on the 6th floor.
Fran
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月12日回覆
thank you very much for your feedback and stay.
10/10 有夠讚
Sandra
情侶出遊
2024年4月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dining staff and food was pretty darned terrific!
Sandra
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月12日回覆
Thank you very much for your feedback and stay, we look forward to your next vist.
6/10 一般般
R
家庭旅遊
2024年4月12日
Overall good experience
R
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月12日回覆
Thank you very much for your feedback and stay, please let us know how we can improve for the future.
10/10 有夠讚
Marc
2024年4月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Front desk, bar & restaurant staff were friendly & helpful. Shuttle staff & driver need to put their phones away when working.
Marc
於 2024 年 4 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年4月12日回覆
Dear Marc, Thank you for taking the time to leave a review about your recent stay!We pride ourselves on our superior service. I have advised the manager of the Shuttle Service regarding your comments and am confident they will take this onboard.
8/10 不錯哦
roy
2024年4月10日
喜歡:整潔度、員工素質和住宿環境和硬體
roy
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月11日回覆
Thank you for your feedback and stay, please let us know how we can improve in the future.
10/10 有夠讚
Lian-Alexis
2024年4月10日
Lian-Alexis
於 2024 年 4 月住了 1 晚
Natalia | Duty Manager 於 2024年4月30日回覆
Dear Lian-Alexis,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay at Travelodge Hotel Sydney Airport. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon.Best regards,Natalia Duty Manager
10/10 有夠讚
Vicki
家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is close to Airport and within walking distance to the train station. Breakfast was great n dinner was good too.
Vicki
於 2024 年 3 月住了 2 晚
Chhing 於 2024年4月8日回覆
Hi Vicki,Thank you for leaving us a feedback, i am so glad you enjoyed your stay. We hope to see you again soon.Regards
10/10 有夠讚
Phil,Winmalee
商務旅客
2024年4月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great quality hotel, close to the airport. Will stay again when flying
Phil
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月5日回覆
Thank you very much for your feedback and stay, we look forward to your next stay.
10/10 有夠讚
Peggy
情侶出遊
2024年4月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Great budget hotel for airport overnight stay. Nice clean modern rooms. Good dining hub at nearby Mascot train station neighborhood, about a 10 minute walk.
Peggy
於 2024 年 4 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月5日回覆
Thank you very much for your feedback and stay, we look forward to your next stay.
6/10 一般般
peter
情侶出遊
2024年3月30日
paying for breakfast
peter
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月1日回覆
Hi Peter, Thank you for taking the time to leave us a feedback, we appreciate it very much. Hope to see you again soon.RegardsChhing
10/10 有夠讚
Anne
2024年3月28日
喜歡:員工素質和住宿環境和硬體
Able to walk to subway and shops.
Anne
於 2024 年 3 月住了 2 晚
Travelodge Sydney Airport 於 2024年3月29日回覆
Thank you very much for your feedback and stay, we look forward to your next stay.
10/10 有夠讚
Annette
情侶出遊, 商務旅客
2024年3月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Being so close to the airport I thought that the noise would disturb my sleep but it did not, very little noise from aircraft or vehicles.
Annette
於 2024 年 3 月住了 2 晚
Travelodge Sydney Airport 於 2024年3月28日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
8/10 不錯哦
Alireza
2024年3月27日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
No shops around.
Alireza
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年3月27日回覆
Thank you for your feedback and stay.
8/10 不錯哦
Ashley
2024年3月26日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Ashley
於 2024 年 3 月住了 2 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Thank you for the 4/5 stars Ashley!We appreciate it
10/10 有夠讚
Dan,Victoria
2024年3月26日
Dan
於 2024 年 3 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年4月16日回覆
Dear Dan, Thank you for the 5/5 rating! - We really appreciate it.
10/10 有夠讚
Helio
團體旅遊, 家庭旅遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location to base from with vehicle.
Helio
於 2024 年 3 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Dear Helio, Thank you for the review! We are lucky to be located so close to the airport. We look forward to welcoming you back soon
2/10 很糟糕
Bruce
家庭旅遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not what I expected. If I had to do it again would look for motel closer to train station
Bruce
於 2024 年 3 月住了 5 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Dear Bruce,Thank you for taking the time to leave a review about your recent stay. I am so sorry to hear we do not meet your expectations and would have loved more details on where we feel short. Our commitment to providing superior service is very important to the hotel. I hope you decide to visit again.
10/10 有夠讚
Simon
情侶出遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for dropping off car hire car nearby after long tour then shuttle to airport next morning. Very convenient for Mascot stores and restaurants and lovely staff
Simon
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月11日回覆
Thank you very much for your feedback and stay.
6/10 一般般
Alexander
家庭旅遊
2024年3月24日
喜歡:員工素質
不喜歡:住宿環境和硬體
The toilet seat , though clean, was so old there were stains that looked like feces as the back half of seat the paint was worn and as I said stained. Also, the metal holding up the hand soap container was really rusty!
Alexander
於 2024 年 3 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Dear Alexandra, Thank you for taking the time to leave a review about your recent stay with us. I am sorry to hear about the toilet seat. I have organised with the Maintenance team to have this replaced as soon as possible. We look forward to having the opportunity to welcoming you back soon.
10/10 有夠讚
karen
2024年3月24日
Great location and very handy airport shuttle service just behind hotel. Great price too.
karen
於 2024 年 3 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Dear Karen, Thank you for your review! We are lucky to be located so close to the airport and have a great relationship with the shuttle company. We look forward to welcoming you back soon.
10/10 有夠讚
Adrian
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Adrian
於 2024 年 3 月住了 1 晚
Eufemia Macri | Assistant Hotel Manager 於 2024年3月27日回覆
Dear Adrian, Thank you for the 5/5! We appreciate it!
10/10 有夠讚
Alexandra
2024年3月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great clean and excellent service
Alexandra
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年3月22日回覆
Thank you for your feedback and stay, We look forward to you next stay with us.
10/10 有夠讚
Virasinh
2024年3月21日
Virasinh
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年4月10日回覆
Thank you very much for your feedback and stay, we look forward to your next vist with us.
10/10 有夠讚
Tom
商務旅客
2024年3月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect place to stay
Tom
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年3月21日回覆
Thank you very much for your feedback and stay, we look forward to your next stay with us.
8/10 不錯哦
Ratu Isoa
商務旅客
2024年3月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Recommend the hotel for business trip or holiday.
Ratu Isoa
於 2024 年 3 月住了 2 晚
Travelodge Sydney Airport 於 2024年3月21日回覆
Thank you for your feedback and stay, please let us know how we can improve for the future.
8/10 不錯哦
Joanne
情侶出遊
2024年3月20日
喜歡:整潔度
The room was basic and small but for one night was conveniently close to the airport and had a shuttle bus ($10pp) to the airport which was easy to organise
Joanne
於 2024 年 3 月住了 1 晚
Travelodge Sydney Airport 於 2024年3月21日回覆
Thank you for your feedback and stay, please let us know how we can improve for the future.