住宿內酒吧

雪梨碼頭套房大飯店的評分

5 out of 5
雪梨碼頭套房大飯店
61 Macquarie Street, Sydney, NSW

評論

9.2

太棒了

10 分,有夠讚;1001 則評論中有 716 則" "
8 分,不錯哦;1001 則評論中有 203 則" "
6 分,一般般;1001 則評論中有 46 則" "
4 分,不太好;1001 則評論中有 18 則" "
2 分,很糟糕;1001 則評論中有 18 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

LI

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
最爱美景
我最爱的悉尼美景酒店时公寓,和朋友过生日聚会,非常美好的夜晚。
於 2021 年 4 月住了 1 晚
Steve Savic, General Manager 於 2021年4月27日回覆
Dear LI, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager

10/10 有夠讚

Sheng-Yen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
第一次入住感覺良好
很棒的飯店,一定會再次入住。 缺點是入住時發現馬桶下面有汙漬,其他都沒問題,非常好。
於 2020 年 8 月住了 2 晚
Steve Savic, General Manager 於 2020年8月12日回覆
Dear Sheng-Yen, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager

10/10 有夠讚

FANGQUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
咖啡情调的美景酒店
毗邻悉尼歌剧院,从房间就能欣赏到这些经典。宾馆楼层不高,但高端大气,房价有些贵,但值得。我们住的是海景套房。晚上熙熙攘攘的人群,在歌剧院的衬托下,闪耀着迷人的咖啡情调。离市内也很方便。
於 2017 年 10 月住了 1 晚
Raymond 於 2017年10月16日回覆
Dear Fangqun, Thank you for the great rating and feedback regarding your stay with us at the Pullman Quay Grand Sydney Harbour! We are glad to see that you enjoyed your stay with us and the beautiful harbour views. Thank you again for sharing your feedback and we look forward to welcoming you back in the near future. Kind Regards, Sam Panetta General Manager

6/10 一般般

真實旅客

喜歡:員工素質
飯店的點很好,鄰近碼頭與會車站,旁邊還有皇家植物園與雪梨歌劇院。
可能設備老舊,電梯等很久。房內的設施也不如新建的飯店,軟設施倒是不錯,服務人員很好!房內有張沙發床,白天都無法當正常沙發使用,很可惜。

10/10 有夠讚

Wa Kuan,Macau

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得入住的酒店
位置非常好, 海景可望到悉尼港口大橋, 又鄰近悉尼歌劇院。

10/10 有夠讚

Ross

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely stay for family of 4. Excellent location for opera house, and very pleasant and helpful staff.
於 2024 年 4 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年4月21日回覆
Dear Ross,We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Quay Grand Management Team

6/10 一般般

Benjamin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Sincerely, The Pullman Management Team 於 2024年4月19日回覆
Dear Benjamin,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your post stay rating. May you kindly give us a call at your convenience of time so we could know what went wrong in your stay. Your feedback is important to us, so we would like to know and discuss about it.

10/10 有夠讚

Irina

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 3 晚
Pullman Quay Grand Management Team 於 2024年4月13日回覆
Dear Irina, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

6/10 一般般

Stephanie

於 2024 年 3 月住了 7 晚
Kind regards, Pullman Quay Grand Management Team 於 2024年4月9日回覆
Dear Stephanie,Thank you very much for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating after your stay, however we know that it is there for a reason. Your feedback is important to us, and we would like to know and discuss about it. Please kindly give a call directly at your time of convenience, and one of our Management Team members will be more than happy to assist you further.Thank you again for staying with us, and we are looking forward to hear from you.

10/10 有夠讚

Ross

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location and view. Well maintaied and very good staff. Overall great experience
於 2024 年 3 月住了 1 晚
The Pullman Management Team 於 2024年4月4日回覆
Dear Ross,Thank you very much for your rating and feedback after the stay with us.We are very glad to hear that you had a lovely stay with us and enjoyed our hotel with different aspects. You are right about our hotel location, it is priceless. The Harbour view from the apartment is unbeatable. Your feedback as yours is a great motivation for our team to work harder and strike our guest's expectation.Once again, thank you very much for staying with us. We hope to see you again in the near future. Your sincerely,

10/10 有夠讚

Gunnar

於 2024 年 3 月住了 7 晚
Sincerely, Pullman Quay Grand Management Team 於 2024年4月20日回覆
Dear Gunnar, We very much appreciate your rating regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 很糟糕

Sharryn

不喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Sincerely, Sammie Nguyen, Assistant Manager 於 2024年4月3日回覆
Dear Sharryn,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating. Please note that your feedback is important to us, and it has been passed on to our higher management. We wish to have another chance to welcome you back to our hotel, and we will ensure you a well-taken-care-of stay in the future.

10/10 有夠讚

Robin,Overland Park

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So much to love about the Pullman Quay Grand Sydney Harbor! Location, location, location! Right near Circular Quay ferry access as well as Circular Quay trains/trams. Beautiful location right on Sydney Harbor with views of the Sydney Harbor Bridge. Staff were exceptional friendly, helpful and welcoming!
於 2024 年 2 月住了 9 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Robin, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

6/10 一般般

Maria

家庭旅遊
喜歡:整潔度和員工素質
This hotel was suitable for a single night pre cruise, and was clean enough. We just found the furnishings and paintwork very tired and in need of a thorough revamp. The balcony and views overlooking the cruise terminal on the other hand was first class.
於 2024 年 2 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Maria,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your room did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

2/10 很糟糕

Oanh

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Huge disappointment. Our bathroom completely flooded after showering because there was a huge gap at the bottom of the door. They had no solution for us. The dryer was broken. Room was dated and very underwhelming. We paid on average 900 aud for this crappy room. How is that a five star hotel?
於 2024 年 2 月住了 3 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Oanh,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

8/10 不錯哦

Matthew

於 2024 年 1 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年3月24日回覆
Dear Matthew, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Kurt

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Kurt, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Savva

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Savva, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Jason

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent accommodation with amazing views.1 bedroom size was perfect for 2 adults & a small child.Would definitely stay again.
於 2024 年 1 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Jason, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

2/10 很糟糕

Dean

於 2024 年 1 月住了 1 晚
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Dean,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

10/10 有夠讚

Melanie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 不太好

Cheyne

喜歡:整潔度
不喜歡:員工素質
Nice large room, poor general experience, great location.
於 2024 年 1 月住了 1 晚

6/10 一般般

Georgina

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Kwong Wang

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Dave

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are awesome for a family and staff always friendly and helpful.
於 2023 年 12 月住了 1 晚

6/10 一般般

Saad

不喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Reece

喜歡:整潔度、員工素質和住宿環境和硬體
Out of this world
Pullman Quay Grand Management Team 於 2024年3月19日回覆
Dear Reece, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

William

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stunning Hotel
Fantastic hotel in stunning location! Loved sitting in balcony in the afternoon with friends and cold drinks flowing. Will definitely return and can definitely highly recommend.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Rohan

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Great accommodation in wonderful location.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

jonatan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚

2/10 很糟糕

Douglas,Newtown Square

於 2023 年 10 月住了 3 晚

10/10 有夠讚

Sue

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The on-site restaurant was very dirty…. Food not cleaned up that had been dropped on the floor…otherwise all good
於 2023 年 10 月住了 1 晚

6/10 一般般

Megan

家庭旅遊
喜歡:設施服務
Great location. The property itself is getting tired. The pool are is in desperate need of attention. Many missing pool tiles, rusty ceiling vents. Concrete falling out of the stairs. Breakfast is not a buffet. The pull out sofa bed for our daughter was very uncomfortable. The location is this hotel’s saving grace. For the price bracket we would stay elsewhere in future. Definitely not on par with the Four Seasons or Shangri La.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Lee

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We enjoyed our stay, so easy to go to the opera house for the show we watched walking distance. So many food options to pick from.
於 2023 年 9 月住了 1 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Lee, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Lionel

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Geoff

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Christina

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Deidre

親子旅遊
Great place and location
於 2023 年 9 月住了 4 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Deidre, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Matthew,Williamstown

喜歡:整潔度、員工素質和住宿環境和硬體
Good view of Sydney Harbour bridge
於 2023 年 8 月住了 4 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Matthew, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

6/10 一般般

Akitoshi

喜歡:員工素質
不喜歡:整潔度
於 2023 年 8 月住了 4 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Akitoshi,Thank you for your review with us, we hope to see you again soon! Kind Regards,Pullman Quay Grand Management Team

6/10 一般般

Gary

情侶出遊
喜歡:整潔度
Definitely not 5 star hotel , need more staff , phones ring out , location definitely 5 star
於 2023 年 8 月住了 2 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Gary, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment with your stay. Here at the Pullman we strive to provide and uphold the quality of service that at we Accor carry out through all our properties each in a unique and individual way. We will take all of your feedback on board and hopefully welcome you back so you can notice improvement in this department. Thank you again for sharing your experience. Sincerely, Pullman Quay Grand Management Team

10/10 有夠讚

Nattalie

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel the apartment we got it was amazing and nice stuff!!! The pool is what we liked the most differently going again!
於 2023 年 8 月住了 1 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Nattalie, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Terry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet room with a marvellous location
於 2023 年 8 月住了 3 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Terry, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
全て完璧
カジュアルでありながら、品の良さもあり、また、都会の喧騒のなかで、部屋では充分なほどのプライベート空間が保たれ、最高の滞在先です。
於 2023 年 8 月住了 3 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Guest, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

lauren

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay!
於 2023 年 7 月住了 3 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Lauren, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Katherine, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

6/10 一般般

Anderson

家庭旅遊
喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
LIMPEZA
A limpeza do apartamento deixou muito a desejar. O atendimento no Café da manhã foi “ Excepcional “, principalmente quando feito pela Ariana. Obrigado,
於 2023 年 7 月住了 7 晚
Pullman Quay Grand Management Team 於 2023年9月27日回覆
Dear Anderson, Thank you very much for your rating. We are delighted that you enjoyed your time at the restaurant! Kind regards, Pullman Quay Grand Management Team

8/10 不錯哦

rob

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Donald

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Has nice veiw of the water. Easy walk to sightseeing points. Lots of entertainment options. Disappointed there was no hotel transportation to and from airport.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Melanie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚