餐廳

雪梨達令港賓樂雅飯店的評分

4.5 out of 5

評論

8.8

有夠讚

10 分,有夠讚;1020 則評論中有 610 則" "
8 分,不錯哦;1020 則評論中有 263 則" "
6 分,一般般;1020 則評論中有 92 則" "
4 分,不太好;1020 則評論中有 32 則" "
2 分,很糟糕;1020 則評論中有 23 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Wing Keung

於 2023 年 12 月住了 3 晚
Jeroen M. General Manager 於 2024年1月1日回覆
Dear Wing, Thank you for taking the time to rate of our property. We are so happy hat you enjoyed your time at PARKROYAL Darling Harbour. Our goal is always to exceed your expectations, we apologise if we fell short of your expectation in any way. We look forward to welcoming you back for your next trip to SydneyRegards

8/10 不錯哦

SIU PANG STEPHEN

家庭旅遊
喜歡:員工素質和客房舒適度
於 2023 年 12 月住了 5 晚
Jeroen M. General Manager 於 2023年12月29日回覆
Dear Siu Pang, Thank you so much for the 8 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We apologise if we fell short of any expectations. We look forward to welcoming you back.Regards

10/10 有夠讚

Wai Shan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
近海,寧靜,員工很好,整潔
於 2023 年 5 月住了 3 晚
Jeroen M. General Manager 於 2023年6月13日回覆
Dear Wai Shan, Thank you for taking the time to review your recent stay. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL Darling Harbour was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,

8/10 不錯哦

Ming

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 5 晚
Jeroen M. General Manager 於 2023年5月8日回覆
Dear Ming, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Best regards,

6/10 一般般

Lok Sang Antonio

情侶出遊
喜歡:員工素質
有些失望地方比較殘舊浴室沒有花酒唯一稱讚就是地點適中方便出入 最不好就是冷氣出口對準床頭
於 2023 年 4 月住了 3 晚
Jeroen M. General Manager 於 2023年4月17日回覆
Dear Lok Sang Antonio, Thank you for taking the time to provide valuable feedback about your stay at PARKROYAL Darling Harbour. We apologize that your experience was less than ideal. We have noted your comments with regards to the overall fell of the hotel being old. Our engineering team has been made aware of the AC vent positioning. Wine and flowers in the bathroom are additional items on request at a supplement and is is not a standard room set up. Thank you, again, for taking the time to share a review with us and it is our hope that you will give us the chance to welcome you again in the future.Kind regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
有附一個轉接頭 兩人入住但只有一件浴袍 保險箱是不能用的
於 2022 年 10 月住了 4 晚
Jeroen M. General Manager 於 2022年10月11日回覆
Dear Anonymous, Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is disappointing that we did not provide you with two bath robes. We appreciate your review, and we do look forward to hopefully welcoming you back to the hotel again in the future.Kind regards,

8/10 不錯哦

Zheng

商務旅客
喜歡:整潔度、員工素質和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯哦

yuan

家庭旅遊
喜歡:整潔度和員工素質
The facility needs to be updated with options for dining or entertainment.
於 2024 年 4 月住了 5 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Yuan, Thank you for sharing your feedback. We appreciate your input regarding dining and entertainment options. We continuously strive to enhance our guests' experience, and your comments will certainly be taken into consideration as we evaluate opportunities for improvement. We hope you still enjoyed your stay overall, and we look forward to welcoming you back in the future.Regards

10/10 有夠讚

Oliver

喜歡:整潔度、員工素質和住宿環境和硬體
Spacious and clean.
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Oliva, We're glad to hear that you found your stay spacious and clean! Providing a comfortable environment is one of our top priorities. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back again soon for another enjoyable experience!Regards

8/10 不錯哦

Richard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel is so close to Darling Harbour and transport, either trains or the light rail system. Plenty of restaurants in the area.
於 2024 年 4 月住了 7 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Richard, We're delighted to hear that you enjoyed our convenient location near Darling Harbour and various transportation options. It's great to know that you found plenty of dining choices nearby as well. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back for another enjoyable stay in the future!Regards

8/10 不錯哦

Jim

家庭旅遊
Over priced for what it is - minimal in-house dining options. It also seems to be in a dingy nighttime street. Rooms were fine. Looks like bathroom had been recently renovated & was done as cheaply as possible. Two out of the four front desk staff we dealt with I would classify as “surly”.
於 2024 年 4 月住了 6 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Jim, We appreciate your feedback regarding your recent stay at PARKROYAL Darling Harbour. We apologise if the value did not meet your expectations and if you found the dining options to be limited. Your comments about the ambiance of the surrounding area and interactions with our staff have been noted and will be addressed internally. We strive to provide a comfortable experience for all our guests, and we regret if we fell short in your case. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.Regards

10/10 有夠讚

Despina Maria

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super comfortable and lovely friendly staff! Great place to stay, would definitely consider it again in the future :)
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Despina, Thank you for your kind words! We're delighted to hear that you found our hotel super comfortable and that our staff contributed to a lovely experience during your stay at PARKROYAL Darling Harbour. It would be our pleasure to welcome you back again in the future!Regards

10/10 有夠讚

ROBERT

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent value for money.Very clean and the staff are friendly and helpful.
於 2024 年 4 月住了 2 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Robert,We're thrilled to hear that you found excellent value in your stay with us at PARKROYAL Darling Harbour! Maintaining cleanliness and providing friendly, helpful service are top priorities for us, so we're delighted that you experienced both during your time here. If your travels bring you back to Sydney, we'd be more than happy to welcome you for another wonderful stay!Regards

6/10 一般般

VINCE DELLA

親子旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
Comfortable, walking distance to all places i required to visit.
於 2024 年 4 月住了 2 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Vince,We're delighted to hear that you found your stay at PARKROYAL Darling Harbour comfortable and convenient for your needs! Our central location aims to provide easy access to the attractions and destinations you want to explore. We hope to welcome you back again in the future!Regards

10/10 有夠讚

Stavros

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service and facilities!
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Stavros, We're thrilled to hear that you enjoyed your experience at PARKROYAL Darling Harbour! Thank you for your kind words about our service and facilities. We strive to provide our guests with the best possible stay, and we're glad we could meet your expectations. We hope to welcome you back again in the future for another great stay!Regards

10/10 有夠讚

Steven,Ormeau Hills

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great hotel in a perfect location, the staff are amazing too. Highly recommend this hotel.
於 2024 年 4 月住了 2 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Steven, Thank you for your glowing review! We're delighted to hear that you had a great experience at PARKROYAL Darling Harbour. It's wonderful to know that you found our location perfect and our staff amazing. We appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!Regards

10/10 有夠讚

michael Jeremy

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for another wonderful stay PARKROYAL. This is our second stay in Sydney, we will definitely return to the same hotel. The hotel room is clean, spacious enough for 2 adults and 2 small children. The location is very central and walkable to Darling Harbour, Town Hall, Chinatown and the mall is only just a few minutes away. The hotel staff are lovely, friendly and helpful.Buffet breakfast has good selections but can get quite busy at times!!!
於 2024 年 4 月住了 2 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Michael,Thank you for your kind words! We're thrilled to hear that you had another wonderful stay with us at PARKROYAL Darling Harbour. It's fantastic to know that you found our rooms clean and spacious, our location convenient, and our staff friendly and helpful. We appreciate your feedback about the buffet breakfast, and we'll do our best to manage the crowds better in the future. We look forward to welcoming you back for your next visit to Sydney!Regards

8/10 不錯哦

William

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear William, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience.Regards

10/10 有夠讚

Elle

喜歡:整潔度、員工素質和住宿環境和硬體
Great stay
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Elle, Thank you for choosing PARKROYAL Darling Harbour for your stay! We're delighted to hear that you had a great experience with us. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear it. Looking forward to welcoming you back for another great stay in the future!Regards

8/10 不錯哦

Ryoko

親子旅遊
喜歡:整潔度、員工素質和設施服務
スタッフはみんな親切でよかった ただ眺望が期待はずれで隣のオフィスからまる見えだったのが残念でした
於 2024 年 4 月住了 3 晚
Jeroen M. General Manager 於 2024年4月30日回覆
Dear Ryoko,We're glad to hear that you found our staff kind and accommodating during your stay at PARKROYAL Darling Harbour. However, we're sorry to hear that the view from your room did not meet your expectations. We understand the importance of having a pleasant view, and we apologise for any disappointment this may have caused. Your feedback is valuable to us, and we will do our best to address this issue to ensure a better experience for our guests in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Regards

10/10 有夠讚

Naveena

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient hotel to explore around the Darling Harbour area. A wee bit tricky to find if driving just due to the layout of the roads around it. We did get upgraded to a superior room which was much better than a standard room. Valet parking was handy - and possibly very popular as it was full by the evening, Would certainly stay here again.
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月24日回覆
Dear Naveena, Thank you for your review of PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel to be very convenient for exploring the Darling Harbour area. We understand that navigating the surrounding roads can be a bit tricky, but we're glad you were able to find us. It's wonderful that you enjoyed your upgrade to a superior room and found it to be much better than a standard room. We're also pleased to hear that our valet parking service was handy for you.We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!Regards

10/10 有夠讚

Matt

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great family evening staying at the Park Royal. Our stay was comfortable our queen room as described with a full shower and bath in the ensuite, parking by the valet was wonderful and efficient and room service was quick and friendly. check in and check out was also pleasant and efficient
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月22日回覆
Dear Matt, Thank you for taking the time to share your experience of your recent family evening at PARKROYAL Darling Harbour.We are delighted to hear that you had a great stay with us and that your queen room was comfortable, meeting your expectations. It's fantastic that you found our valet parking service to be wonderful and efficient, providing you with convenience during your stay. We're also pleased to know that you enjoyed the quick and friendly service from our room service team.We appreciate your kind words regarding the efficiency of our check-in and check-out process. Ensuring a smooth and pleasant experience for our guests from arrival to departure is always a top priority for us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Regards

8/10 不錯哦

Ai ling

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for everything around , Transport is very close, Chinatown is Walking distance
於 2024 年 4 月住了 4 晚
Jeroen M. General Manager 於 2024年4月18日回覆
Dear Ai Ling, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that our hotel's location suited your needs perfectly and that you found it convenient for exploring the surrounding attractions. It's great to know that the proximity to transport options and Chinatown made your stay even more enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Regards

10/10 有夠讚

sandra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was lovely
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Sandra,Thank you for your brief but positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are glad to hear that you found your experience lovely. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Regards

10/10 有夠讚

sarah

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great could not fault them
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Sarah, Thank you for your positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are thrilled to learn that you had a wonderful experience with us and that everything met your expectations. Your satisfaction is our top priority, and we are glad to have provided you with a faultless experience.We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the future.Regards

10/10 有夠讚

Vanessa

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I could not fault the Parkroyal. The breakfast was excellent. Every staff member was friendly and helpful. Several staff members went out of their way to assist. The rooms were well maintained, clean and well equipped. I would definitely stay there again.
於 2024 年 4 月住了 3 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Vanessa, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an excellent stay with us and that you enjoyed our breakfast offerings and the service provided by our staff. It is our goal to ensure that every guest feels welcomed and valued during their stay.Your kind words motivate us to continue delivering exceptional service and maintaining our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 有夠讚

April

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Beds and breakfast were amazing! I’d definitely stay here again.
於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear April, Thank you for your wonderful feedback about your recent stay at PARKROYAL Darling Harbour!We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable and relaxing experience for our guests is one of our top priorities, and we're glad we could exceed your expectations in this regard.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 有夠讚

Gabriele

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super schönes Hotel
於 2024 年 4 月住了 3 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Gabriele , Thank you for your feedback on your stay at PARKROYAL Darling Harbor!We are very pleased to hear that you enjoyed our hotel and that you were satisfied with your stay. We hope to welcome you back soon!Regards

10/10 有夠讚

Varun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Darling Harbor is just across the road.
於 2024 年 4 月住了 3 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Varun, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour!We're pleased to hear that you found our location convenient, with Darling Harbour just across the road. Our proximity to this iconic area allows our guests to easily explore and enjoy all the attractions and activities it has to offer.We hope you had a memorable time exploring Darling Harbour and we look forward to welcoming you back for another enjoyable stay in the future.Regards

8/10 不錯哦

Ruwan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great and friendly staff. Tucked away from the hustle and bustle yet central to it all.
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Ruwan, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour!We are delighted to hear that you enjoyed the friendly service provided by our staff and found our location to be both central and peaceful. It's always our aim to ensure our guests have a comfortable and convenient experience, and we are glad to hear that we succeeded during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Regards

6/10 一般般

Cheryl

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stayed in an executive suite and it was unremarkable. I expected more. The location is not ideal but if you can walk a few miles, you will be able to get to most tourist attractions and some dining areas.
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年4月16日回覆
Dear Cheryl, Thank you for sharing your feedback regarding your recent stay in one of our executive suites at PARKROYAL Darling Harbour. We apologise if your experience did not meet your expectations.We regret to learn that you found the suite to be unremarkable. Your comfort and satisfaction are of utmost importance to us, and we will certainly take your comments into consideration as we continuously strive to improve our offerings.Regarding the location, while we're glad to hear that you found it accessible to various attractions, we apologise if it was not ideal for your preferences. We appreciate your feedback on this matter.Should you choose to stay with us again, we would welcome the opportunity to ensure a more enjoyable experience for you.Regards

8/10 不錯哦

wai kwan

親子旅遊
喜歡:整潔度、員工素質和設施服務
quiet & convenient area.staff are nice.
於 2024 年 4 月住了 3 晚
Jeroen M. General Manager 於 2024年4月8日回覆
Dear Wai Kwan,We sincerely appreciate you dedicating time to provide valuable feedback on your recent stay at PARKROYAL Darling Harbour. It brings us great joy to learn that you found our central location and the service delivered by our staff to be complementing of your stay.We do hope to host you again soon.Kind Regards,

8/10 不錯哦

Alyss

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pros: 1. Bed and pillows are so comfy. 2. Room is spacious and smells good. 3. 8-10 minute walk to Town Hall Station. Cons: 1. Breakfast is good but the same everyday. If you'll stay for more than 3 days, do not avail breakfast when you book. 2. Don't look under the bed. Carpet is dirty. 3. Dental kit is only available upon request.
於 2024 年 3 月住了 6 晚
Jeroen M. General Manager 於 2024年4月8日回覆
Dear Alyss,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, though it is disappointing to hear the feedback regarding the carpet in the room. These comments will be passed through to our housekeeping department to review. We appreciate your commends, and we do look forward to hopefully welcoming you back to the hotel again in the future.Kind Regards,

10/10 有夠讚

Jessica

於 2024 年 4 月住了 1 晚
Jeroen M. General Manager 於 2024年4月8日回覆
Dear Antonia,Thank you for your great rating for your recent stay at PARKROYAL Darling Harbour. We are glad you enjoyed your stay and hope we can host you again in the near future.Kind Regards,

10/10 有夠讚

Taylah

喜歡:整潔度、員工素質和住宿環境和硬體
Room was very spacious. Bed was comfortable. Was able to check-in early and all the staff were friendly.
於 2024 年 3 月住了 1 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear Taylah,Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay in our spacious rooms with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Kind Regards,

10/10 有夠讚

Kerry

喜歡:員工素質和住宿環境和硬體
The front desk staff and bellman are very friendly, efficient and knowledgeable of area. Great location to walk everywhere
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear Kerry,Thank you for your rating and feedback about your stay. We are glad you enjoyed your time with us, our great location and received the friendly service we are proud to provide.We hope to host you again soon.Kind Regards,

10/10 有夠讚

behzad

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our recent stay, as visitors from Canada, was nothing short of amazing. Situated close to all the sightseeing spots, we found the location incredibly convenient. The staff's helpfulness exceeded our expectations, and the breakfast provided was both delicious and varied. Daily room service ensured our accommodations remained pristine. Despite a minor issue with the shower tap, the staff promptly upgraded our room, demonstrating their commitment to VIP treatment for all guests. For fellow Canadians planning a visit, we highly recommend this establishment for a memorable stay.
於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear Behzad,Thank you for taking the time to share your positive experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that our staff provided exceptional service and made you feel welcomed and taken care of. Thank you for recommending us to others, we look forward to welcoming you again another time.Kind Regards,

10/10 有夠讚

Stevie

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very happy with my stay
於 2024 年 3 月住了 2 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear Stevie,Thank you for your 5 out of 5! We are glad that you were so happy with your stay and hope to see you again very soon.Sincerely,

10/10 有夠讚

Nancy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Steve is a fabulous concierge! He was very helpful with getting rides and directions to walking areas. You have a gem in him.
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear NancyThank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your kind words will certainly be passed on to Steve. He will be glad to know you had a great stay.We hope to see you again very soon.Kind Regards,

10/10 有夠讚

Johnson

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to city center
於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年3月26日回覆
Dear Johnson,Thank you for your rating of your recent stay at PARKROYAL Darling Harbour and that you enjoyed your time with us. We hope to continue create memorable experiences for your moving forward.

10/10 有夠讚

Matthew,ADELAIDE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is central to most attractions and is within walking distance of them.
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年3月26日回覆
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again very soon.Kind Regards,

8/10 不錯哦

Alexander

情侶出遊, 商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Nice people!
於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年3月27日回覆
Dear Alexander,Thank you for choosing PARKROYAL Darling Harbour and your kind words about our people. Our team is proud to provide great customer service and we are glad that you felt well with us during your stay.We hope to welcome you back again soon.Kind Regards,

8/10 不錯哦

Emiko

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
於 2024 年 2 月住了 3 晚
Jeroen M. General Manager 於 2024年3月18日回覆
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

10/10 有夠讚

HUIMIN

喜歡:整潔度、員工素質和住宿環境和硬體
Tour picked up place.
於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年3月18日回覆
Dear HUIMIN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We are a central point for many tours, making it very easy for our guests.We hope to see you again very soon.Sincerely,

10/10 有夠讚

Natarajan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very courteous staff ! Good sized rooms and convenient location !!
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Diana

喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was lovely. However, the coffee we ordered at breakfast took too long.
於 2024 年 3 月住了 2 晚
Jeroen M. General Manager 於 2024年3月10日回覆
Dear Diana, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel lovely. However, we apologise for the delay you experienced with the coffee service during breakfast. Your satisfaction is important to us, and we regret any inconvenience this may have caused.Rest assured, we will review our breakfast service procedures to ensure that orders are fulfilled promptly in the future. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding.We hope to have the opportunity to welcome you back for another enjoyable stay.Regards Jeroen M, General Manager

8/10 不錯哦

TAKEDA

喜歡:整潔度
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年3月18日回覆
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 有夠讚

Mohsen

於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年4月1日回覆
Dear Mohsen,Thank you for choosing PARKROYAL Darling Harbour and for your rating! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Anne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a very enjoyable stay. Check in was a breeze and we even arrived before noon. We were ushered directly to the check in desk and we were given an early check in with no issue. At first we didn't realize how perfectly located the hotel is because it seemed to be surrounded by highway but it is in a great area and just minutes walk from all the restaurants and shops of darling harbour. We walked everywhere and took the bus and ferries.The breakfast which was included in our stay was great. It had an omelette bar as well as a large assortment of items. Really nice. The room itself was nice. There are more impressive/newer looking hotels in the area but we are happy with this choice. The location really can't be beat. Our only issue was with the air conditioning one day but they sent someone to our room in what felt like seconds after we called about it and took care of the issue. Overall a great stay.
於 2024 年 3 月住了 4 晚
Jeroen M. General Manager 於 2024年3月10日回覆
Dear Anne, Thank you for sharing your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an enjoyable stay with us and that our check-in process met your expectations. Our team strives to provide seamless experiences for our guests, and we are glad to know that you appreciated the early check-in.It's wonderful to hear that you found our location convenient and that you were able to explore the nearby attractions easily. We understand that the surrounding area may initially seem busy, but we're pleased that you discovered its convenience and proximity to Darling Harbour.We're also happy to hear that you enjoyed the breakfast offerings and that our team promptly addressed any issues you had with the air conditioning.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another great stay in the future.Regards

10/10 有夠讚

Hongjun

於 2024 年 3 月住了 3 晚
Jeroen M. General Manager 於 2024年3月27日回覆
Dear Hongjun,Thank you for staying with us and for your great rating! We aim to do the best for our guests and are glad you enjoyed your time with us.We hope to welcome you back again soon.Kind Regards,