Mercantile Hotel The Rocks

3.0 star property
This vibrant hotel in The Rocks combines art with history, offering guests a distinctive experience where Sydney's past meets contemporary comfort

Choose dates to view prices

The Mercantile Hotel, in the historic center of The Rocks, blends modern amenities with classic Australian charm. Enjoy meals at the restaurant, relax with drinks at the bar, and use the free WiFi. The staff consistently earns praise for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room, Shared Bathroom (with 2 Single Beds)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double Room, Ensuite

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Single Room, Shared Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
25 George Street, The Rocks, NSW, 2000

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

About this property

Mercantile Hotel The Rocks

Hotel near The Rocks Markets
Located close to Campbell’s Storehouses and Ken Done Gallery, Mercantile Hotel The Rocks provides a hair salon, dry cleaning/laundry services, and a bar. The on-site restaurant, The Mercantile Hotel, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • ATM/banking services, a TV in the lobby, and luggage storage
  • A front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Mercantile Hotel The Rocks have comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Frequently asked questions

Is Mercantile Hotel The Rocks pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercantile Hotel The Rocks?

Mercantile Hotel The Rocks doesn't offer parking.

What time is check-in at Mercantile Hotel The Rocks?

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Mercantile Hotel The Rocks?

Check-out is at 10:30 AM.

Where is Mercantile Hotel The Rocks located?

Located in The Rocks, this hotel is steps from The Rocks Markets, Ken Done Gallery, and Foundation Park. Sydney Visitors Information Centre and Campbell’s Storehouses are just steps away. Sydney Circular Quay Station is 8 minutes by foot and Wynyard Station is 13 minutes.

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Reviews

Mercantile Hotel The Rocks Reviews

8.0

Very Good

8.0

Cleanliness

9.2

Location

8.4

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 326 out of 973 reviews
Rating 8 - Good. 410 out of 973 reviews
Rating 6 - Okay. 157 out of 973 reviews
Rating 4 - Poor. 54 out of 973 reviews
Rating 2 - Terrible. 26 out of 973 reviews

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and accommodation in a unique and historic area!
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere!
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. And, as always, great location.
Stayed 1 night in Oct 2023

8/10 Good

Roza and Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Apr 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great people
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Always enjoy our stay at the Merc. Great food, good staff, excellent music & fantastic location.
Stayed 1 night in Jul 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from circular quay, friendly staff, nice meals
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great staff, so flexible, perfect location for everything.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great stay ( as always) excellent location, food & staff.
Stayed 1 night in Jul 2022

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Friendly staff and flexible check in
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and polite. Hotel was in a great area, so easy to get around.
Stayed 1 night in Sep 2022

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Great price and location for a stay if you are going on a cruise from Circular Quay. Rooms are older but clean, staff were lovely.
Stayed 1 night in Oct 2022

10/10 Excellent

Jacob

Liked: Staff & service
Staff were friendly. Very convenient location.
Stayed 1 night in Oct 2023

10/10 Excellent

madalin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Staff were so friendly. And it was a great location
Stayed 2 nights in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a great price

Brilliant place to stay, great area and awesome price. The location cannot be understated
Stayed 1 night in May 2023

10/10 Excellent

Karen

Liked: Staff & service, amenities
Service at bar excellent and beautiful food
Stayed 1 night in Sep 2022

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned place and room.
Stayed 1 night in Aug 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service
Love the location, the Harbour Bridge end of George St. An Irish pub, great food, the staff are terrific, the hotel's very old, being renovated bit by bit.
Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Convenient and close to harbour
Stayed 1 night in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Jun 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area,the staff are bright and helpful
Stayed 3 nights in Nov 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very central in the city, close to the harbour and very spacious
Stayed 1 night in Jul 2023

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to ferries, trains and restaurants/bars. Quiet affordable.
Stayed 2 nights in Jun 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old pub with old charm

If you like staying in pubs than this little old pub is great! Fantastic position almost under Sydney Harbour Bridge easy to get around
Stayed 1 night in Jun 2022

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this wonderful old building and the modern bathroom facilities within it.
Stayed 1 night in Oct 2022