Dear valued guest,
Thank you for your review.
We're glad to know that you had a good stay with us.
We do hope to have another pleasure to welcome you back in the future.
Kind regards,
Kim
8/10 不錯哦
Yulin
商務旅客
2020年1月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yulin
於 2020 年 1 月住了 1 晚
Guest Service Agent 於 2020年1月23日回覆
Dear Yulin,
Thank you for your review.
We're pleased to see you had an overall good stay with us.
We wish to have another pleasant to welcome you back soon.
Best regards,
Kim
6/10 一般般
真實旅客
2020年1月2日
真實旅客
於 2019 年 12 月住了 3 晚
Guest Service Agent 於 2020年1月8日回覆
Dear valued guest,
Thank you for reviewing.
We're pleased to see that you had an overall good stay with us.
We look forward to welcoming you back soon.
Kind regards,
Kim
10/10 有夠讚
Hans
2019年12月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點很好
Hans
於 2019 年 12 月住了 1 晚
Guest Service Agent 於 2020年1月5日回覆
Dear Hans,
Thank you for reviewing.
We are pleased to know that you enjoyed your stay with us and we were perfect location for you.
We look forward to welcoming you back soon.
Kind regards,
Kim
8/10 不錯哦
真實旅客
2019年12月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 2 晚
Guest Service Agent 於 2020年1月8日回覆
Dear valued guests,
Thank you for your review.
We are pleased to see you had an overall good stay with us.
We look forward to welcoming you back soon.
Kind regards,
Kim
8/10 不錯哦
真實旅客
2019年11月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 7 晚
Kim Nguyen 於 2019年11月25日回覆
Dear valued guest,
Thank you for taking time to sharing your feedback with us.
We appreciate your loyalty and look forward to welcoming you back again.
Kind regards,
Kim
The wifi always shut down,so disappointed.The lift is so noisy to sleep.
真實旅客
於 2019 年 3 月住了 3 晚
10/10 有夠讚
真實旅客
2019年2月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great experience.
1.Great location, near to Central station and it only took 20 mins from Sydney airport.
2. Room is clean and the facilities are in good condition. (pillows and bed are perfect)
3. Convenient to shop and get food.
4. Friendly and helpful concierge. Great service.
5. Near bars so bit of noisy at night.
真實旅客
於 2019 年 2 月住了 5 晚
8/10 不錯哦
真實旅客
2018年12月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, tidy, transportation very good, convenience place which is near darling harbour
真實旅客
於 2018 年 12 月住了 3 晚
Sanchit Gupta 於 2019年1月24日回覆
Dear Valued Guest,
Thank you for taking time to share your experience with us.
I am glad to hear that you enjoyed your overall stay with us here at BreakFree On George.
We look forward to welcome you back in near future!
10/10 有夠讚
Chuang
2018年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chuang
於 2018 年 12 月住了 2 晚
Sanchit Gupta 於 2019年1月24日回覆
Dear Chuang,
Thank you for taking time to share your experience with us.
I am delighted to hear that you had a wonderful stay with us here at BreakFree On George.
Our team look forward to welcome you back again soon!
6/10 一般般
Ya Ling
2018年12月13日
喜歡:員工素質
不喜歡:整潔度
Cockroach entering
This time room is clean and decent!But there is again Huge Cockroach entering through room door!!!! Gosh
Ya Ling
於 2018 年 12 月住了 2 晚
Sanchit Gupta 於 2019年1月24日回覆
Dear Ya Ling,
I am sorry to hear that you encountered a cockroach in your room, I assure you that we do conduct monthly pest control in all rooms including common areas to ensure a comfortable and clean environment.
Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to BreakFree On George in the future.
4/10 不太好
Ya Ling
2018年12月10日
喜歡:員工素質
不喜歡:整潔度
unclean and roach....
when entering finding a used cup on the table , and there is a complementary milk in the refrigerator but was already opened!?
at night , then a HUGE cockroach appeared!!!
oh my god !!!! aweful tô death!
Ya Ling
於 2018 年 12 月住了 1 晚
Sanchit Gupta 於 2019年1月24日回覆
Dear Ya Ling,
I am sorry to hear that you encountered a cockroach in your room.
I assure you that we conduct monthly pest control of all common areas and guest rooms to ensure we deliver a clean product at all times.
Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to BreakFree On George in the future.
8/10 不錯哦
MAN WAI
2018年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MAN WAI
於 2018 年 11 月住了 1 晚
Sanchit Gupta 於 2018年12月10日回覆
Dear Man Wai,
I am delighted to hear that you had a wonderful stay with us here at BreakFree On George.
Our team look forward to welcome you back again soon!
4/10 不太好
Stevani,Hong Kong
2018年11月2日
不喜歡:整潔度、員工素質和客房舒適度
這是我第三次入住Breakfree on George, 亦是感受最差的一次。我們入住的房間,沒有浴簾,沒有浴門,無論怎樣,水都會濺出,因為有地巾,我們就算了。過了幾天,我們回房間時發現門外走廊放置了一堆用過的毛巾和床單(直至第二天早上我們外出仍在)。回到房裡,原本置於垃圾桶中的垃圾袋已被扎好,但被安置在洗手盤旁邊。再過一天,我們發現地巾被收了,但沒有換回一條給我們。這樣馬虎的服務我們真的無法接受。
Stevani
於 2018 年 10 月住了 5 晚
Sanchit Gupta 於 2018年11月5日回覆
Dear Stevani,
I am disappointed to learn your recent stay with us did not meet your expectations, as this does not reflect our usual high standards of service.
We have taken your valuable comments onboard, and hope to have the opportunity to welcome you back to the hotel in future.
10/10 有夠讚
Tsz wai
2018年10月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tsz wai
於 2018 年 10 月住了 1 晚
Sanchit Gupta 於 2018年10月22日回覆
Dear Tsz wai,
Thank you for your 5 Star review.
Our team wishes you all the best and look forward to welcome you back soon!
4/10 不太好
真實旅客
2018年9月26日
不喜歡:整潔度、員工素質和客房舒適度
Bad service
continue 6 days stay, room cleaning excluded.
No free wi-fi
真實旅客
於 2018 年 9 月住了 6 晚
Kristin Carville 於 2018年10月4日回覆
Good morning,
Thank you for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is disappointing to hear that your stay was not up to your expectations. We do have some packages that offer a discounted rate in return for no room servicing and we will need to follow up if this was the package that you have booked. We do hope we can welcome you back to the hotel again in the near future.
Kind Regards,
Kristin Carville
General Manager
8/10 不錯哦
Betty
2018年9月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置佳,價格相宜
地理位置佳,價格相宜,鄰近火車站及唐人街,不怕夜深人靜而危險。但要留意沒有提供牙刷。
Betty
於 2018 年 9 月住了 1 晚
Kristin Carville 於 2018年10月2日回覆
Hi Betty,
Thank you for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the hotel again soon.
Kind Regards,
Kristin Carville
General Manager
6/10 一般般
MingFu
2018年8月22日
Nice, clean & good service.
MingFu
於 2018 年 8 月住了 3 晚
Kristin Carville 於 2018年8月24日回覆
Hi Ming,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
4/10 不太好
Connie
2018年7月31日
不喜歡:客房舒適度
Too bad
I don’ t know why no fee WiFi or pay under limited WiFi in Sydney hotel; I already request to baggage store when booking, but no one know.
Connie
於 2018 年 7 月住了 3 晚
Kristin Carville 於 2018年8月5日回覆
Good morning Connie,
Thank you for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is disappointing to hear that your stay with us was not up to expectations. Luggage storage is available to all guests at any time so I do apologise if there was an issue with this and will follow up with the team. We do hope we can welcome you back to the hotel again in the near future.
Kind Regards,
Kristin Carville
General Manager
8/10 不錯哦
真實旅客
2018年6月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
地點方便,近市中心,環境整潔,只是沒有免費wifi,職員服務態度良好,附近很多食店,其他也不錯!。
真實旅客
於 2018 年 6 月住了 3 晚
Kristin Carville 於 2018年7月2日回覆
Good afternoon,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
Hi Saturday,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
6/10 一般般
真實旅客
2018年5月15日
真實旅客
於 2018 年 4 月住了 5 晚
Kristin Carville 於 2018年5月16日回覆
Good morning,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the hotel again soon.
Kind Regards,
Kristin Carville
General manager
8/10 不錯哦
Kam Yin
2018年5月6日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Good location
Kam Yin
Kristin Carville 於 2018年5月6日回覆
Hi Kam,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is fantastic to hear that they enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
10/10 有夠讚
KA yan
2018年4月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice room
very very good service, staff was very nice.
KA yan
Kristin Carville 於 2018年4月17日回覆
Good morning,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is fantastic to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the hotel again soon.
Kind Regards,
Kristin Carville
General Manager
6/10 一般般
真實旅客
2018年3月11日
喜歡:整潔度
不喜歡:住宿環境和硬體和客房舒適度
Disregard customer needs
I had booked a room away from the elevator,but when I checked in, I found my room is next to the elevator.Actually it's the first room when you come out from the elevator.I have to doubt that they did it on purpose.I'm not happy in a word.
真實旅客
於 2018 年 2 月住了 4 晚
Kristin Carville 於 2018年3月14日回覆
Good afternoon,
Thank you for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is disappointing to hear your stay was not to your expectations. I am terribly sorry to hear about the room allocation - would you please contact me directly so I can get your details and find out what has happened here?
Kind Regards,
Kristin Carville
General Manager
8/10 不錯哦
Shiao Chin
2018年3月3日
喜歡:員工素質、住宿環境和硬體和客房舒適度
臨近中國城,樓下環境不優。隔音效果不好,房門開關聲音很大。但交通方便,床跟枕頭都很舒服。
Shiao Chin
於 2018 年 2 月住了 6 晚
Kristin Carville 於 2018年3月4日回覆
Hi Shiao,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
10/10 有夠讚
Coffy,北京
2018年2月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便、离唐人街很近
交通便利、房间很干净整齐。感谢前台的 Mr. Max GAO为我们升级了房间,并帮助办理了入住还有巴士预定,并一路随行帮助搬运行李到房间.酒店的设施很新、房间布局也很合理,入住非常满意
Coffy
於 2018 年 2 月住了 1 晚
Kristin Carville 於 2018年3月4日回覆
Hi Coffy,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is fantastic to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
Hi Kimmy,
Thanks for taking the time to provide feedback from your recent stay at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
8/10 不錯哦
Cherry,Hong Kong
2018年2月12日
喜歡:整潔度、員工素質和客房舒適度
High CP hotel
Very convenient location, just next to China Town and lots of dining choices nearby.
Staff are very nice and helpful. We get a free upgrade to apartment room, very spacious.
However, same comment as other traveller, it is a bit noisy as it is in the heart of the town.
Also, i guess the hotel is under renovation, so the public area is quite messy....
Cherry
於 2018 年 2 月住了 1 晚
Kristin Carville 於 2018年2月14日回覆
Hi Cherry,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
10/10 有夠讚
真實旅客
2018年2月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 2 月住了 1 晚
Kristin Carville 於 2018年2月6日回覆
Good morning,
Thank you for taking the time to provide feedback from your recent stay with us at Breakfree on George. it is fantastic to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
Hi Betty,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us at the hotel, and we look forward to welcoming you back to the hotel again soon.
Kind Regards,
Kristin Carville
General Manager
10/10 有夠讚
Mio,Hong Kong
2017年11月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfy stay in SYD
Me and my partner arrived earlier than the check-in time but the front desk staff was very helpful to complete the check-in paperwork for us. The hotel staff even sent our bags to our room before we came back for the room. Every staff was helpful and always smiling that made me feel so welcomed^^.
Room was equipped with microwave oven and sink, a little lovely refrigerator, a nice bath tub and a tiny balcony. It could be a bit noisy if you open the balcony door, but it was all good when the door was shut. House keeping was done tidily everyday. Both of us were very satisfied and will definitely come back again.
Mio
於 2017 年 11 月住了 2 晚
Kristin Carville 於 2017年12月3日回覆
Hi Mio,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the hotel again soon.
Kind Regards,
Kristin Carville
General Manager
Hi Tong,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon.
Kind Regards,
Kristin Carville
General Manager
10/10 有夠讚
Chang
2017年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
服務人員很貼心。地點很好 房間乾淨。第二次住還是ㄧ樣滿意。
Chang
於 2017 年 9 月住了 3 晚
Rina 於 2017年9月11日回覆
Hi Chang,
Thanks for taking the time to provide feedback from your recent stay with us at Breakfree on George. It is great to hear that you enjoyed your stay with us at we look forward to welcoming you back again soon!
Kind Regards,
Kristin Carville
General Manager
6/10 一般般
suetlankira
2017年2月13日
喜歡:整潔度
不喜歡:員工素質
the room has oven, but without pan. not mentioned the room can not provide the toothbrush, slipper.
It's located in the centre of Sydney, very convenient to explore the city on foot. The hotel looks new and clean.
真實旅客
Sanchit Gupta 於 2017年1月10日回覆
Dear valued guest,
Thank you for your 5 Star review.
Our team wishes you all the best and look forward to welcome you back soon!
4/10 不太好
Tak Ying
2016年11月20日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
king-size Cockroach
terrible. a big big 2-inch cockroach appeared in the room. i should took a photo to share here. but at that moment you only could do was to kill it asap. i nearly got hurt when chasing it....scary experience, which i never had before in any hotel in any cities. hotels.com should refund that day to me....
Location is fine. You can walk to the Darling Habour and even the Fish Market. Room is spacious.
No washing machine in the room. You can find the washing machine on B1 and it is charged.
Sheets and blankets are not very clean.
Pots and pans are not provided unless you call the receptionist and borrow them.