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悉尼希爾頓歡朋飯店的評分

2.5 out of 5
悉尼希爾頓歡朋飯店
60 Maillard Street, Sydney, NS

評論

9.2

太棒了

10 分，有夠讚；1000 則評論中有 704 則" "
8 分，不錯哦；1000 則評論中有 223 則" "
6 分，一般般；1000 則評論中有 34 則" "
4 分，不太好；1000 則評論中有 17 則" "
2 分，很糟糕；1000 則評論中有 22 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Nellie，Beijing

情侶出遊
喜歡：整潔度和員工素質
在感恩节这天入住，赶上了酒店的高峰期，入住时间比较晚了转了半天才找到停车位。门口有两个给VIP的停车位，没敢用。酒店的设施还算新，床的摆放方向和电视不一致，有点儿别扭。早餐也因客人较多面包等提供速度不够快，其他还好。
於 2019 年 10 月住了 1 晚
Judy-GM 於 2019年10月30日回覆
Thank you for your feed back and for staying with us.

10/10 有夠讚

Endora，Shubenacadie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property almost time to upgrade beds, they are a bit springy.
於 2024 年 5 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年5月21日回覆
Thank you so much for taking the time to fill out this survey! We'll pass along your feedback regarding the bed in your room to our maintenance team. We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Bonnie

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Staff was friendly and efficient, rooms were clean and very comfortable
於 2024 年 5 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年5月19日回覆
Thank you for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again soon.

6/10 一般般

Christopher

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年5月13日回覆
Thank you so much for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and that we'll see you again sometime :)

8/10 不錯哦

Krystle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was fast and informative. Breakfast is a lot of sweet items. Wish there was bacon on site. Never seen bacon there in a long time. Cookies or treats they usually have on desk is always empty.. didn’t realize they had popcorn last night in hotel lobby and not sure if they only did one batch for the whole hotel. If they did that sucks too. The machine was empty when I went downstairs. And another couple knew about it and they missed out and the staff were like ahh it’s all gone. I do realize it’s a first come first serve but the machine could of been maybe 10-15 brown paper bags at the most for a hotel of how many rooms and another second of rooms added to the building Also being woke up by the fire alarm at 2am in the morning due to someone smoking in the building. Nothin said and no one asked us how our stay was when checking out.
於 2024 年 5 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年5月4日回覆
Thank you so much for taking the time to provide your feedback! We'll definitely pass this along to our management team. We do hope that you did enjoy your stay with us and that we'll see you again sometime soon :)

10/10 有夠讚

Ashley

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing place for kids!
於 2024 年 4 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年5月3日回覆
Thank you for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Matt

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay. Some of the older rooms could use washroom/bathroom upgrades. Also, would love to see a hot tub
於 2024 年 4 月住了 3 晚
Mark Rose - Guest Services Supervisor 於 2024年4月30日回覆
Thank you so much for taking the time to fill out this survey! We'll pass along all of your feedback to our management team. We do hope that you enjoyed your stay with us and that we'll see you again sometime soon :)

10/10 有夠讚

Manjusha

喜歡：整潔度、員工素質和住宿環境和硬體
Rooms are comfortable
於 2024 年 4 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年4月27日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Brett

喜歡：整潔度、員工素質和住宿環境和硬體
Great place
於 2024 年 1 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年4月9日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Tyler

喜歡：整潔度、員工素質和住宿環境和硬體
Was nice
於 2024 年 4 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年4月6日回覆
Thank you for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and that we'll see you again sometime :)

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay right from the start. Very welcoming staff with excellent dining recommendations. Clean and comfortable room.
於 2024 年 4 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年4月2日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Ian，Halifax

於 2024 年 3 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年3月25日回覆
Thank you for taking the time to provide your feedback. We hope you enjoyed your stay with us and we hope to see you again soon!

6/10 一般般

Jennifer

家庭旅遊, 親子旅遊
不喜歡：員工素質
It was March break, so it was very busy. Check in was great. The gentleman was very kind. I also Had my niece there for the pool but there was no towels for us to use and we asked the front desk and they were very rude about it. Knowing it’s March break they should have been prepared for lots of towels to be used. Upon check out the staff was incredibly rude, I did not get a name cause I just wanted to get out of there. I asked if I could pay on debit and was refused. I won’t be in a hurry to get back there
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月23日回覆
Thank you for taking the time to provide your feedback. We do apologize for the lack of availability of towels. We did take measures such as having towels only available from the Front Desk to help with the demand. Admittedly this demand can be difficult for us to predict and we'll try to do better in the future. We'll also pass along your feedback to management regarding your check out. At check in a Credit Card is required however you can pay cash or debit at check out. This should have been better explained to you.

8/10 不錯哦

DAVID

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月22日回覆
Thank you for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and we hope to see you again soon!

4/10 不太好

crystal

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The gentlemen at the front desk was rude when we were checking in. Also I feel the pool should be monitored because there were many kids on the water slide that were jumping and making chains and purposely getting stuck in it which was holding up the line up for the other kids!
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月22日回覆
Thank you for taking the time to provide your feedback. We'll pass along your suggestion regarding the pool to management along with your feedback about the gentlemen who checked you in.

10/10 有夠讚

Marie-Eve

喜歡：整潔度、員工素質和住宿環境和硬體
Easy to find. Lots of parking lots. Nice place to stay
於 2024 年 3 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年3月18日回覆
Thank you so much for taking the time to provide your feedback. We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon!

2/10 很糟糕

Jeff

家庭旅遊
AS First Nation person I should not have to pay sales tax on my stay. This Hotel is on a First nations reserve
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月18日回覆
Hello, our Hotel is actually located on crown land so we do not currently offer tax exemption. However we do offer a First Nations rate which is not available when booking through a Third Party such as Expedia. Please contact the hotel directly for special rates. Thank you!

8/10 不錯哦

Whitney

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My room was very spacious and comfy!
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月17日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Edward

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome place to stay
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月17日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Kate

於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月31日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Carrie

情侶出遊, 商務旅客
喜歡：員工素質和住宿環境和硬體
The staff were really great especially 2 young fellows that helped out a lot with my small dog so I could grab coffee, etc. Very personable. The rooms were upgraded since the last time I stayed it is a fairly noisy hotel not to sound proof. And the rooms could’ve been a little cleaner, but all in all, it was very convenient and a decent stay.
於 2024 年 3 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年3月12日回覆
Thank you so much for taking the time to provide your feedback. We'll pass along your feedback to our Housekeeping manager regarding the cleanliness of the room.

10/10 有夠讚

Vince

喜歡：整潔度、員工素質和住宿環境和硬體
The pool for our Grandkids
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月10日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that your grandkids enjoyed the pool and that you enjoyed your stay with us. We hope to see you again sometime soon :)

10/10 有夠讚

Marc

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月10日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月12日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Allison

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best option for business travel; always a pleasant stay.
於 2024 年 3 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年3月8日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Marc

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel and nice staff
於 2024 年 3 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年3月5日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again soon :)

10/10 有夠讚

Elsa

商務旅客, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very accommodating, the room was very clean, and they had an actual crib for my baby. The pool was out of service at the time, we didn't book it for the pool, but i could see how it would be upsetting if someone did. There was no notice prior to our arrival about the pool.
於 2024 年 2 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月25日回覆
Thank you so much for taking the time to fill out this survey! We have updated our website and third party vendors such as Expedia with the details of our pool outage. We do apologize that you did not receive any notice of this and also for any inconvenience this may have caused. We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Arlette

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It's very convenient that it's linked by glassed in passerelle to the Trade & Convention Centre in Membertou. No need to get out in winter.
於 2024 年 2 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月23日回覆
Thank you for taking the time to fill out this survey!

6/10 一般般

Anthony

於 2024 年 2 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月23日回覆
Thank you for taking the time to fill out this survey. We do apologize that we had not met your expectations this visit. Please contact the hotel directly if we can assist in any way.

10/10 有夠讚

Wallace

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a great place
於 2024 年 2 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月18日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Darcy

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月11日回覆
Thank you so much for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and that we'll see you again sometime :)

10/10 有夠讚

Emma

情侶出遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great spot for kids
於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Jane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time staying at the Hampton Inn in Sydney and have been singing your praises to all my friends and family. The staff went above and beyond to ensure our stay was comfortable and pleasant. Front desk staff, particularly Mark and Amesh were wonderful, giving us directions and keeping us informed. Breakfast was excellent and facilities wonderful. Thank you :)
於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! Thank you also for your kind words for our staff it's very much appreciated :) We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon.

10/10 有夠讚

Sharla

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beutiful new hotel First time in this part of capebreton. Lovely spot Restaurant was really good
於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed the restaurant and your stay with us :)

10/10 有夠讚

Derrick

喜歡：整潔度和設施服務
於 2024 年 1 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年1月19日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月16日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

2/10 很糟糕

Scott

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The front desk worker who introduced the property was nice. However, the room's furniture was worn and in need of replacing, the jacuzzi's electronics (the buttons) didnt work. The room had a general unclean feeling. Some things in the room like the stereo didnt have bluetooth. This was a great room 10 years ago but needs updating. The front desk worker on the way out didnt say hello, he said "what?" And didnt ask how our stay was. "What room you in?" And then he also didnt thank us for staying. Didnt say have a nice day. He said "k its paid". Very unprofessional.
於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月19日回覆
We do apologize that we didn't meet your expectations for this stay. I will be forwarding comments regarding the room and the representative who processed your check out to management for review. Thank you for taking the time to provide your feedback. If we can assist in any other way please feel free to contact the hotel directly.

10/10 有夠讚

Nicola

於 2024 年 1 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Nicholas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

maria luz

於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月16日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Maricar

於 2024 年 1 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We hope that you enjoyed your stay with us and we hope to see you again sometime :)

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Stayed here New Years Eve, service at the desk was fabulous, hotel was decorated beautifully for Xmas, rooms were spacious and clean and breakfast was wonderful
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime :)

8/10 不錯哦

Maryse

於 2023 年 12 月住了 3 晚
Mark Rose - Guest Services Supervisor 於 2024年2月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad you enjoyed your stay with us and we hope to see you again sometime :)

10/10 有夠讚

Glenn

Mark Rose - Guest Services Supervisor 於 2024年2月10日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

8/10 不錯哦

Douglas

於 2023 年 12 月住了 2 晚
Mark Rose - Guest Services Supervisor 於 2024年1月6日回覆
Thank you so much for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and we hope to see you again sometime soon :)

10/10 有夠讚

Donald

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Centre of the city so a quick car ride everywhere I wanted to go.
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

2/10 很糟糕

Vanessa

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月6日回覆
We do apologize that we did not meet your expectations for this visit. Please feel free to reach out to us if we can assist in any way.

10/10 有夠讚

Ashley

於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2024年1月6日回覆
Thank you so much for taking the time to fill out this survey! We're so glad that you enjoyed your stay with us and we hope to see you again sometime soon :)

2/10 很糟糕

brad

不喜歡：整潔度、員工素質和住宿環境和硬體
Staff were horrible and uncaring
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2023年12月22日回覆
Please be advised for any issues with your booking you need to contact Expedia directly. The hotel front desk is unfortunately unable to assist. Thank you!

8/10 不錯哦

Theresa

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mark Rose - Guest Services Supervisor 於 2023年12月22日回覆
Thank you so much for taking the time to fill out this survey! We do hope that you enjoyed your stay with us and that we'll see you again sometime :)