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Gateway Motel的評分

3 out of 5
Gateway Motel
725 Windsor Road, Vineyard, NSW

評論

8.8

有夠讚

10 分，有夠讚；110 則評論中有 55 則" "
8 分，不錯哦；110 則評論中有 39 則" "
6 分，一般般；110 則評論中有 12 則" "
4 分，不太好；110 則評論中有 3 則" "
2 分，很糟糕；110 則評論中有 1 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Francesca，Bella Vista

喜歡：員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ralph

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very happy with room and booking
於 2024 年 5 月住了 1 晚
Reception 於 2024年5月20日回覆
Hello Ralph, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

10/10 有夠讚

Joseph

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Good as always
於 2024 年 4 月住了 2 晚
Reception 於 2024年5月10日回覆
Joseph, thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 4 月住了 2 晚
Reception 於 2024年4月21日回覆
Thank you so much for the kind words, Joseph! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support!

10/10 有夠讚

Liekina

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love everything in there especially near everything, just what I wanted 💗
於 2024 年 4 月住了 2 晚
Reception 於 2024年4月15日回覆
Hi Liekina! Thank you for the glowing review! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Have a great day!

8/10 不錯哦

Tony

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Was as described. handy for our visit to family.
於 2024 年 3 月住了 1 晚
Reception 於 2024年4月9日回覆
Hello Tony, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

8/10 不錯哦

Cody，Sydney

商務旅客
喜歡：整潔度和員工素質
The grounds are huge. The motel unit blocks are well away from the bistro and road. It's quiet. Some rooms allow pets though, so YMMV regarding dog noise - there was a little. HUGE area for dogs to play in so if you're bringing pets, look no further. The room was perfect (for the price) other than wet and damaged carpet?! That was out of place because everything else was on point. The Bistro is excellent, very busy but that's because it's very good - pizza was brilliant. Remember this is 1h from the city as Sydney is a big place. It's at the end of a motorway so getting to town is easy, though there's tolls and a decent drive. I'll stay again if I need to visit that area though.
於 2024 年 3 月住了 1 晚
Reception 於 2024年4月9日回覆
Hi Cody, thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the spacious grounds and the Bistro during your stay. We appreciate your comments about the room and will address the wet carpet issue. We look forward to welcoming you back!

8/10 不錯哦

Paul

喜歡：整潔度和員工素質
於 2024 年 4 月住了 3 晚
Reception 於 2024年4月15日回覆
We're so glad you enjoyed our venue! Thanks for taking the time to leave us a review and we hope to see you again soon!

8/10 不錯哦

Evan

喜歡：整潔度
於 2024 年 3 月住了 1 晚
Reception 於 2024年4月15日回覆
We're so glad you enjoyed our venue! Thanks for taking the time to leave us a review and we hope to see you again soon!

10/10 有夠讚

Lillie

喜歡：整潔度、員工素質和住宿環境和硬體
😊
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月5日回覆
Hi Lillie! Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. If you ever have any more feedback or questions, feel free to reach out to us. We appreciate your support!

4/10 不太好

Samantha

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
To start, the staff was polite. They were not rude in any fashion. It's an average motel, but the doors have big gaps, marks on the walls etc. Not the end of the world. My issue with the property, which I gave them two separate opportunities after AND while on site to address, is that they did not provide wifi despite it being listed. I was NOT informed at check in, had to go to the desk & ask to be told it was a problem, then followed up 3 times and never got a call back from the woman as stated. Said IT was there to fix it- never resolved. As soon as I found out this was a potential problem I asked why I wasn't told at check in as I need it to work- no response to the question. I said I could go somewhere else- ignored my comment. I was not rude or degrading, just factual. I needed wifi to work - 5 hours specifically- and I left note for management at check out (left before the lobby opened) and via email. No reply. Would not recommend for anyone needing to work or get follow up assistance. I am still waiting for a partial refund.
於 2024 年 2 月住了 1 晚
Gateway Motel 於 2024年3月2日回覆
Hello Samantha, thank you for sharing your feedback with us. We're glad to hear that you found our staff polite. We apologize for the inconvenience you experienced with the wifi access and lack of follow-up. Your comments have been shared with our management team for further review. Thank you.

6/10 一般般

Cathy

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Troy

於 2024 年 2 月住了 1 晚
Reception 於 2024年4月15日回覆
We're so glad you enjoyed our venue! Thanks for taking the time to leave us a review and we hope to see you again soon!

10/10 有夠讚

Katrina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a good stay and convenient thanks.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

peter

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Karyn

喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jenny

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean, comfortable, friendly staff. However washing up detergent would have been handy to wash dishes
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
Nice Motel that does the simple things really well. Recommend 💫
於 2024 年 1 月住了 1 晚

6/10 一般般

Cassandra

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Rebecca

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great room for what we needed. Clean, Spacious, room to move. Perfect location for a multi day sporting event we attended.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Michael

情侶出遊
喜歡：設施服務
Always stay here when I’m travelling back and forth from Brisbane to Melbourne
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sangrez

於 2023 年 12 月住了 7 晚

10/10 有夠讚

Lucian

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended Stay
Room is spacious and clean. We stayed in the new block which is some distance from the pub, and so is quiet. The bed is comfortable, and we appreciate the amount of drawer space. The room also comes with a kettle, microwave, fridge, cutlery, crockery and tea and coffee. Missing are a kitchen sink (though bathroom basin can do the job), and dishwashing liquid. A plus is Carmel Village 5 min drive away. Coles there is a real revelation. On the downside, we stayed on the upper floor, but there are no lifts to haul our heavier luggages upstairs. Also the high voltage power lines running close to the hotel can be of concern to some people. Overall, we enjoyed our stay and would return for future stays.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Yuka

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Huajun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No wifi in the standard rooms
Everything was great, but there was very very weak Wi-Fi (struggled to even connect, let alone use) in the standard room (it's only marked as available in the superior and deluxe rooms on the brochure in the rooms).
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Alisha

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff, though could hear the occupant next door snoring through the wall and was also awoken in the middle of the night with someone knocking crazily on the window next door which scared the bejesus out of me, so not the best night sleep!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Aravin

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

KRISHNATH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

4/10 不太好

Petrus

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Poor quality room with many cracked tiles and cracked wash basin. Door security latch not there. Bad smoke smell permeating the room. Dirty carpets and couch. Sold on expedia as a deluxe room, which it definitely is not!
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Steven

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was quite easy to find and very spacious and clean
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Tina

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We found this property excellent value for money. It wasn't 6 star luxury. It was basic, clean and comfortable.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Lee

情侶出遊
喜歡：整潔度、員工素質和設施服務
It was ok for where it is and the price
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Robert

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good, general motel accommodation with the pub next door that dies tend to make the stay a little noisy….not the pub itself but some of the tired and emotional patrons at closing time!! Staff attitude and service was excellent and the rooms very clean. The area around the motel is undergoing major renovations so there is a lot of building material and items that don’t make for the most pleasant general environment. If you want a main meal, the pub has a food truck out the front that serves pizza and pasta due to the renovations so choice is limited to Italian flavours.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Tony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Haven't answered the previous question as the premises were undergoing extensive renovations. Entirely understandable. The room was among the best motel rooms we have stayed in. Superior room was excellent value. Would return without hesitation.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Liana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed in the standard rooms there is no wifi with these rooms, the rooms are only serviced 3 days a week and reception only opened until 6pm. Didn’t find out until we got to the motel about these. The place was worth the amount we paid, convenient location and service was incredible only downfall was not having wifi in the room as we had to purchase data to book things we were doing.

10/10 有夠讚

Rowena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and spacious, so no complaints there. However, the pub was being renovated, so only a pizza van was available for dinner. I'm sure this will improve once the pub is renovated, but it meant we had to drive around looking for food, and when you don't know the area, it's hard to know where to go.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Dawn

喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
New block of units were very nice. Older block not so nice.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Samantha

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Good value for money, clean and comfortable
We had a Saturday night stay in a family room. Spacious and clean, comfy beds. Decor could do with a refresh but everything was functioning and reflected the price we paid. Renovations to the club onsite caused no issues and the food truck temporarily replacing the restaurant was decent. The accommodation seems to span 3 separate blocks, with ours being the one attached to the reception, closest to the busy road. We didn't feel the traffic was overly noisy, but could disturb some if light sleepers. Parking was right outside and it was 2 stories of accommodation. It looks like they are doing lots of renovations so there seems to be alot of potential for the property. A pool would be fab, there is a big expanse of grass behind the block we were in, would be wonderful. Overall a comfortable and good-value stay :)
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Bree

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
There was an issue with some noisy guests. Staff, including one of the cleaning ladies and the very friendly receptionists made it possible for us to get another room far away from the noisy people to be able to catch up with some sleep. Well done ladies, you know what customer service really means. We can’t thank you enough for a finally enjoyable stay at your motel.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Sandra

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Aravin

喜歡：住宿環境和硬體
Good value
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean and parking was great
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Adam

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service. Basic facilities. Quite noisy outside. Bring ear plugs.
於 2023 年 9 月住了 1 晚

6/10 一般般

Geoff

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Sandeep

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Rajeev

喜歡：整潔度、員工素質和住宿環境和硬體
It was good
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Jody

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The gateway motel, was in the right area for us for an appointment the next day, our unit was part of the older ones but clean and parking at our door, bonus no extra hidden parking fees, would stay again if needed, only down side the shower took a bit to heat up, and was leaking out the bottom of handle, not that it caused any issues, we had to leave early and was unable to notify the staff. The staff on book in were extremely helpful and friendly!!
於 2023 年 7 月住了 1 晚