Dormero Swiss Plateau hotels

"Hotel Scheuble is a lovely, boutique hotel in an excellent location in old town Zurich. My room was super clean with a very comfortable bed and brand new linens. Slept so soundly! The morning breakfast outstanding and central reception lounge, super cozy and upbeat. Will definitely be staying here again next time I come to Zurich!"

"Very poor temperature control in room. Had to open the window to cool down, air conditioning appeared to be centrally switched off- a common problem these days. Breakfast was very good. Shuttle bus is crazily over priced, cheaper to get an Uber."

"The best location imaginable. Rooms are small but clean, newly furnished, new bathroom. The entrance looks a little old but the rest is perfect! Staf very helpful and friendly. Didn't have breakfast, so cant comment, but plenty of options nearby for that if you wish. "

"Room and hotel were spotless and nice. Free minibar. Breakfast buffet was complete and very comfortable. "

"Such a disappointing experience at this hotel which does not deserve its 4 star rating or price tag. They talk a lot about their “lean luxury philosophy” which is marketing talk for cost cutting and stripping back amenities to the detriment of their guests. There is nothing “luxurious” about arriving late at night to be greeted by an I-pad to complete a ridiculously long check in process that takes far more time and effort to complete than a normal check in. There was a member of staff present but they gave me no welcome and told me nothing about the hotel, breakfast, local area etc. I had questions about my booking which I didn't get to ask as the receptionist went to serve drinks instead. Self-check in is not “more streamlined” or more convenient, it’s a pain in the ass and only exists to save the hotel money. It created a terrible first impression of the hotel and immediately sent the message that they don't care about their guests. The “lean luxury” continues in the rooms where there is no fridge, no proper desk, no phone for contacting reception, thin cheap feeling towels and pillows and no tea, coffee or water. These can be accessed in the galleys-again at more inconvenience to the guest. The decor in the room is cheap and tacky and more like a 2 star hotel than 4. This is the kind of hotel more concerned with vibes and “feel” than decent customer service or amenities. Maybe drop the useless guitar amp in the rooms and concentrate on basic service & amenities. "

"The room was cleaned, and the free airport shuttle was an added bonus. "

"This property is across the street from old town and the main Zurich train station. Plenty of restaurants, a large supermarket and public transportation. Property is well kept and staff is superb."

"Small rooms not the best for families with small kids. "

"Staff were very friendly and helpful. Location is pretty good. Public spaces were nice. Was given a room opposite the elevator and could hear noisy conversations as people gathered here. Borrowed an iron which was faulty and didn’t work. Breakfast was poor for the price paid. "