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Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

5.0 star property
Travelers find a peaceful retreat at the Dead Sea with three pools for relaxation and a spa offering rejuvenating treatments amid spectacular views

Choose dates to view prices

Crowne Plaza Jordan Dead Sea Resort & Spa offers a private Dead Sea beach, three pools with cabanas, a spa with facials and Thai massages, designer stores, three restaurants, and nearby coffee shops.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is NT$3,435
NT$3,932 total
includes taxes & fees
Mar 18 - Mar 19

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
LCD TV
  • Mountain view
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
LCD TV
  • Mountain view
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

View from room

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Partial sea view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Sea View

Suite, 2 Bedrooms, Sea View | Free minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking, Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Located in Sweimeh, Crowne Plaza Jordan Dead Sea Resort & Spa by IHG is on a private beach. Bethany Beyond the Jordan and Allenby Bridge are local landmarks, and the area's natural beauty can be seen at Amman Beach and Kalia Beach. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Sweimeh travel guide
Map
100 Dead Sea Road, Sweimeh, 18186

What's nearby

  • Amman Beach featuring general coastal views
    Amman Beach
    4 min drive - 2.7 km
  • Abdoun Bridge featuring night scenes, a city and a bridge
    Abdoun Bridge
    53 min drive - 60.6 km
  • Al Abdali Mall as well as a couple
    Al Abdali Mall
    55 min drive - 62.8 km
  • Rainbow Street showing a small town or village and street scenes as well as an individual child
    Rainbow Street
    56 min drive - 62.8 km
  • King Hussein Bin Talal Convention Center
    14 min walk - 1.2 km

Getting around

  • Queen Alia Intl. Airport (AMM)
    82 min drive

Restaurants

  • The Grill
    7 min walk
  • Buffalo Wings & Rings
    17 min walk
  • Lowest Bar in the World
    182 min drive
  • Rabbel Lobby Lounge
    12 min walk
  • Crystal Restaurant
    1 min walk

About this property

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

Luxury family-friendly hotel
Take advantage of a poolside bar, a terrace, and designer stores on site at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG. With amenities like a private beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and 3 indoor pools, along with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and extended parking
  • A front-desk safe, a 24-hour front desk, and a TV in the lobby
Room features
All 420 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 26-inch LCD TVs with cable channels
  • Balconies or patios, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 7 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JOD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dead Sea Jordan
Crowne Plaza Dead Sea Resort
Crowne Plaza Dead Sea Resort Jordan
Crowne Plaza Jordan Dead Sea
Crowne Plaza Jordan Dead Sea Resort
Crowne Plaza Resort Dead Sea Jordan
Dead Sea Resort
Jordan Dead Sea Resort
Resort Dead Sea
Resort Dead Sea Jordan
Crowne Plaza Jordan Dead Sea Resort Sweimeh
Crowne Plaza Jordan Dead Sea Sweimeh
Crowne Plaza Jordan Dead Sea Resort Spa
Crowne Plaza Jordan ad Sea Sw

Frequently asked questions

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG have a pool?

Yes, this property has 3 Indoor pools, 3 outdoor pools, and a children's pool. Pool access is from 8:00 AM–5:00 PM.

How much does it cost to stay at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

As of 2026/3/15, prices found for a 1-night stay for 2 adults at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG on 2026/3/18 start from NT$3,435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Jordan Dead Sea Resort & Spa by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Jordan Dead Sea Resort & Spa by IHG?

Check-out is at noon.

Does Crowne Plaza Jordan Dead Sea Resort & Spa by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Jordan Dead Sea Resort & Spa by IHG located?

Nestled on the beach, this Sweimeh hotel is steps from Amman Beach and 10.4 mi (16.7 km) from Dead Sea Panoramic Complex. Bethany Beyond the Jordan and Allenby Bridge are also within 20 mi (32 km).

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Reviews

Crowne Plaza Jordan Dead Sea Resort & Spa by IHG Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 175 out of 451 reviews
Rating 8 - Good. 129 out of 451 reviews
Rating 6 - Okay. 73 out of 451 reviews
Rating 4 - Poor. 34 out of 451 reviews
Rating 2 - Terrible. 40 out of 451 reviews

Reviews

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
The room was good and the staff were excellent. The Customer Relationship Manager was super helpful and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Driving through Jordan

Great pools and friendly staff
Sunset on the Dead Sea
Stayed 1 night in Sep 2025

8/10 Good

AMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa. Great vew to dead sea
Stayed 1 night in Dec 2024

6/10 Okay

Neil

Disliked: Cleanliness

At best adequate

Property is a great location Food options very limited- breakfast was chaotic. My biggest issue was litter and cigarette butts proliferate in public spaces. Summary :bit untidy and at best adequate
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had good access to the beach. I also felt very safe
Stayed 1 night in Sep 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had a wonderful stay at the hotel, and I want to especially highlight the exceptional service provided by the cleaning staff. Hussain and Samir were absolutely amazing—every day they went above and beyond to make sure our room was spotless and fully stocked with everything we needed. Their friendliness and attention to detail made our stay even more comfortable. Thank you both for your hard work and kindness!
Stayed 5 nights in Apr 2025

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very beautiful hotel located in perfect location on the Dead Sea. I gave this hotel three stars because of the lack of service in the restaurant as well as the general attitude of the staff towards my group. During my stay, I continually watched the staff bend over backwards to take care of their “non-American “ guests while they refused to give us basic service without repeated requests. For this, I give them a three stars.
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great healing Dead Sea mud at beach. Infinity pool was beautiful.
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great food !! Super helpful & Friendly staff ! Easy parking!! Big shout out to the worker at the Dead Sea - he was super helpful with my child to no be afraid of the water! Thank you so much 😊
Stayed 1 night in Dec 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to the Dead Sea. The wait staff at the pool and dining area were top notch and working their butts off, but they were obviously understaffed. The rooms were a little outdated but clean. The restaurants were good, but again understaffed as we had to wait for two servers to take care of the entire dining room. Great spot for families, but it didn’t have all the luxuries that I expect from a 5 star hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
Pool: I like the very big pool, but what I don't like is the opening and closing times, in the morning it opened at 8:30AM I would like to swim the sun raising (6AM) and also the closing it closes at 6PM , I would like to swim until 7:30 PM. Food: no comment here food was great . Staff: I like the the staff they are very polite. Room: I like the room in general except the monitors inside of it very old device, you can not connect to Internet through it to watch movies, series...etc
Stayed 1 night in Sep 2024

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, kind, friendly staff made us feel welcome

Staff at front desk and concierge were friendly and helpful. Restaurant staff was friendly and the service was good the food was excellent but young chef could not fry two sunny side up soft yolk eggs twice as requested and could not make or understand poached eggs Room was immaculate with all amenities except hairdryer. Cleaning staff left a beautiful towel and hibiscus flower decoration on the bed which was very kind Lifeguard and assistant at the Dead Sea were excellent and very friendly. Efficient and well trained to apply mud to all guests that wanted it plus a sea salt scrub after as well. Both gentlemen were professional and knowledgeable. Thank them both so much Dinner was quite expensive for a buffet but very good. 28 JD each seems high As we had a really early flight, had to check out well before our included breakfast but front desk kindly arranged a lunchbox for us and coffee to go. Thank you kindly. General Manager of the hotel kindly gifted us some sweets which was very thoughtful. We will come back but maybe consider to dine out next time.
Stayed 2 nights in Feb 2025

2/10 Terrible

Joana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at Crowne Plaza Dead Sea and were very disappointed. While the private beach access is a nice feature, the overall experience did not meet 5-star standards. Food options were severely limited. The Lebanese restaurant had good food, but we booked it for sunset and the filthy windows ruined the view. On our second night, it was closed for a private event, leaving us with only the uninspiring buffet or a lounge serving basic pub-style food instead of the Middle Eastern dishes promised online. During the day, the main pool was overrun with children, so we went to the adults-only El Grito pool bar. Despite what the website claimed, they didn’t serve food. When I asked for ice cream, I was told to walk the only place to get ice cream was Aqua Bar (10 min walk from El Grito), only to find they’d run out - shocking for a resort of this size. Staff were generally unhelpful, and service throughout the stay felt well below standard. On our final day, we visited the Marriott next door and the difference was striking: far better food, more dining options, a real café, and ice cream stands. It was similarly priced, and in hindsight, we regretted not staying there instead. Crowne Plaza looked great online but was the worst 5-star hotel I’ve stayed at. Stay at the Marriott.
Stayed 2 nights in Apr 2025

8/10 Good

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullah Ghanam is amazing , also at the breakfast bar Abulrazak was very helpfull. We spent 4 days and extended to 5 days
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025

6/10 Okay

Zachary

Disliked: Staff & service
room service was not impressive. called in multiple times to get an order done. facilities could use some maintenance given the price offered by the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location - my number 1 pick for the Dead Sea.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were incredible.
Stayed 1 night in Feb 2023

6/10 Okay

Mohannad

The property is aging and the staff used to be friendlier, overall cleanliness needs attention.
Stayed 2 nights in Jun 2025

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Everyone is very helpful and kind. Couldn’t have been better.
Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect access to the desd sea!
Stayed 1 night in May 2024

4/10 Poor

Samira

Liked: Room comfort
Disliked: Cleanliness, staff & service
So far I am disappointed with my 1st night, I paid a lot of money for a room and hotel that doesn’t deserve a 5 star. Very dated hotel no coffee machine at breakfast still can’t understand how for a supposed 5 star and no machine at the breakfast buffet . I then waited 1 hour for a coffee sachet mixed with water. (5star) still hard to believe . Could not take a proper shower as the water is very low. Unfortunately couldn’t get an early check out and refund of the 2nd night . So I have to stay another night that I wish I didn’t have to as it is not worth the money I paid .
Stayed 1 night in Oct 2025