Verified
8/10 Good
Yenni
2019/6/13
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yenni
Stayed 1 night in Jun 2019
Istana Permata Ngagel
2.0 star property
Comfort meets convenience in this well-connected accommodation where guests enjoy complimentary WiFi and attentive staff available around the clock
Choose dates to view prices
Photo gallery for Istana Permata Ngagel
Istana Permata Ngagel sits in Gubeng's center, offering travelers a practical home base with free WiFi in every room. The 24-hour front desk staff proves helpful for questions and requests, while on-site meeting facilities accommodate business needs.
Reviews
6.06.0 out of 10
Popular amenities
- Free WiFi
- Business services
- Housekeeping
- 24/7 front desk
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
- 118 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Standard Double Room, 1 Double Bed
Standard Double Room, 1 Double Bed
- 118 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Double Room, 1 Double Bed
Deluxe Double Room, 1 Double Bed
- 366 sq ft
- Sleeps 2
- 1 Double Bed
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About the neighborhood
Gubeng, a neighborhood in Surabaya, is home to Istana Permata Ngagel. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and some of the area's attractions include Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Jl Ngagel Jaya Indah No 4 18 Baratajaya, Gubeng, Surabaya, East Java, 60284
What's nearby
Pakuwon Mall13 min drive - 11.1 km- Taman Bungkul4 min drive - 2.7 km
- Galaxy Mall4 min drive - 2.8 km
- Tunjungan Plaza6 min drive - 4.3 km
- Royal Plaza Surabaya7 min drive - 4.5 km
Getting around
- Margorejo Station6 min drive
- Surabaya Gubeng Station12 min drive
- Surabaya (SUB-Juanda)36 min drive
Restaurants
- Kantin Gereja SMTB5 min walk
- NAV Manyar4 min walk
- Depot Mentari5 min walk
- Arto Moro - Balap Kupang4 min walk
- Bakso Kikil3 min walk
About this property
Istana Permata Ngagel
Hotel located in Gubeng
Istana Permata Ngagel provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
- A 24-hour front desk, an elevator, and meeting rooms
Room features
All guestrooms at Istana Permata Ngagel include amenities such as free WiFi.
Other amenities include:
- Bathrooms with rainfall showers
- Flat-screen TVs with cable channels
- Daily housekeeping and desks
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SPOT ON 90147 Gosepa Ambengan Plaza
SPOT ON 90147 Gosepa Ambengan Plaza
Surabaya Center
- Air conditioning
- 24/7 front desk
Property amenities
Internet
- Available in all rooms: Free WiFi
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
Business services
- Meeting rooms
Accessibility
- Elevator
More
- Designated smoking areas
Room amenities
Bathroom
- Private bathroom
- Rainfall showerhead
- Shower
Entertainment
- Flat-screen TV with cable channels
More
- Desk
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property is also known as
OYO 252 Istana Permata Ngagel Hotel Surabaya
OYO 252 Istana Permata Ngagel Hotel
OYO 252 Istana Permata Ngagel Surabaya
OYO 252 Istana Permata Ngagel
Istana Permata Ngagel Hotel
OYO 252 Istana Permata Ngagel
Istana Permata Ngagel Surabaya
Istana Permata Ngagel Hotel Surabaya
Frequently asked questions
What time is check-in at Istana Permata Ngagel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Istana Permata Ngagel?
Check-out is at noon.
Where is Istana Permata Ngagel located?
Located in Gubeng, this hotel is within 3 mi (5 km) of Rumah Sakit Umum Daerah Dr. Soetomo, Taman Bungkul, and Sepuluh November Institute of Technology. Monument Of Suroboyo and Galaxy Mall are also within 3 mi (5 km). Ngagel Station is 29 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Istana Permata Ngagel Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.0
Location
7.0
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Verified traveler
2019/2/10
Disliked: Cleanliness, property conditions & facilities, room comfort
Kloset
Kloset tidak bekerja dengan baik
Verified traveler
Stayed 2 nights in Feb 2019