室外游泳池,提供泳池遮陽傘和日光浴躺椅

馬庫拉海灘溫德姆華美達飯店的評分

4 out of 5
馬庫拉海灘溫德姆華美達飯店
923 David Low Way, Marcoola, QLD

評論

7.8

不錯哦

10 分,有夠讚;1000 則評論中有 320 則" "
8 分,不錯哦;1000 則評論中有 348 則" "
6 分,一般般;1000 則評論中有 204 則" "
4 分,不太好;1000 則評論中有 82 則" "
2 分,很糟糕;1000 則評論中有 46 則" "

7.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

7.4/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

Fong-mei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 2 晚

10/10 有夠讚

Jamie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great pool area, heated, restaurant and bar next to the pool that does poolside drinks. 50m walk down to the patrolled beach. Great peaceful location
於 2024 年 4 月住了 3 晚
The Ramada Marcoola Beach 於 2024年4月20日回覆
Dear Jamie, Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Jane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Ramada Marcoola Beach 於 2024年4月9日回覆
Good afternoon Jane,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Jennifer

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our stay here. Room was well supplied.
於 2024 年 3 月住了 7 晚
Hotel Management 於 2024年4月1日回覆
Dear Jennifer,Thankyou for your positive feedback. We are so glad to hear you enjoyed your stay with us and hope to welcome you again in the future.Warm RegardsRamada Marcoola Beach

6/10 一般般

Vanessa

家庭旅遊
喜歡:整潔度和設施服務
Layout of the appartment was great, great location. However it was tired and except for recently updated stone benchtops the cabinets are original and in need of updating. Some of the tables were unstable and a little dangerous as well as the lamps in the second bedroom. Resort facilities were great but the upselling of Wyndam holiday packages was a little too uncomfortable. I had to say im not interested at least 4 or 5 times and we only stayed 1 night. Not sure i would want to say at Wyndham properties too often purely because of the pushing for their Wyndham packages. The spa bath also did not work. Which was a shame.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月13日回覆
Dear Vanessa,Let me please apologize for not being able to meet the room experience expectations. We put a strong focus on room experience, and we are constantly trying to improve the quality through upgrades and renovations with the consent of the unit owners. Therefore, this will be passed on to them for further assessment. Your feedback regarding the room maintenance has also been passed on to our Maintenance Manager so that they can investigate further and address all the issues. The feedback regarding the marketing agents upon check-in has also been passed on to the Sales manager so that he can remind the team about the standards and procedures on customer service. On a different note, we hope you had time to enjoy our lovely heated pool and explore our nearby surroundings and the beach. Warm RegardsRamada Marcoola Beach

6/10 一般般

Della

喜歡:整潔度、員工素質和住宿環境和硬體
Pool area is very relaxing. Needs a few more lounge chairs. Great access to beach and walking trails. Room was small but comfy bed and quiet.
於 2024 年 2 月住了 2 晚
Reception 於 2024年2月22日回覆
Dear Della,Thank you for your lovely review. We are so pleased to hear that you had a relaxing and quiet stay with us. We are constantly striving to improve our offerings, so your feedback about the lack of lounge chairs will be passed on to the General Manager. We hope to welcome you again in the future.Warm Regards,Ramada Marcoola Beach

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
We had a lovely one night stay
於 2024 年 2 月住了 1 晚
Ramada Marcoola Beach 於 2024年2月13日回覆
Dear John,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Barrie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
my go to place
於 2024 年 2 月住了 2 晚
Ramada Marcoola Beach 於 2024年2月9日回覆
Dear Barrie,Thank you for your positive review. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Dylan

於 2024 年 1 月住了 1 晚
The Ramada Marcoola Beach 於 2024年4月9日回覆
Good afternoon Dylan,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

8/10 不錯哦

Philip

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Schönes Hotel, nettes Personal, hellhörige Zimmer
Sehr schöne Anlage, nichtvweit zum Meer und gutes essen im Restaurant. Leider sehr hellhörige zimmer daher diese durch die Klimaanlage verbunden sind und man seine Nachbarn sehr gut hören kann. Ein Flughafen ist hinterhalb, dieser stört aber überhaupt nicht.
於 2024 年 1 月住了 1 晚
Ramada Marcoola Beach 於 2024年1月27日回覆
Dear Philip,Thank you for your wonderful review. We are so pleased to hear that you enjoyed the pool and beach as well as the restaurant on site.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Jacklyn Laura

於 2024 年 1 月住了 3 晚
Ramada Marcoola Beach 於 2024年1月25日回覆
Good afternoon Jacklyn,Thank you so much for your lovely review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

6/10 一般般

Helen

情侶出遊
An impromptu weekend away saw us book the Ramada at Marcoola Beach. Check in was efficient. We were then shown around the resort by Sarah from guest services. We didn't like the hard sell to attend one of the presentations over the weekend to join the Wyndham Club - we are both extremely busy at work and enjoyed a weekend away from city life without commitments. We didn't appreicate the pressure to attend a presentation. The room was small and musty but thankfully we enjoyed relaxing around the pool and on our balcony. It was disappointing for the price per night that the room was not serviced daily - you have to stay a week to have the room serviced, yet we only booked a hotel room for two nights and were not advised that there was no house keeping. Parking was also an issue on the Saturday afternoon/eveing as there was a wedding and all undercover parks were taken.f Close to beach so we enjoyed beach walks and cafes across the road offered a great selection of food choices.
於 2024 年 1 月住了 2 晚
Ramada Marcoola Beach 於 2024年1月24日回覆
Good morning Helen,Thank you for your review. Let me first apologise for the negative experience you had with our Resort Host. The feedback has been provided to the Marketing Manager and will be addressed accordingly. We apologise that the room did not meet your expectations, but we are pleased to hear that you enjoyed the pool and local area during your stay. While our units are not serviced daily, any amenities required are available from reception free of charge. Thank you again for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

8/10 不錯哦

Heather

親子旅遊
喜歡:整潔度、員工素質和設施服務
A great property for families with easy access to the pool and safe surf beach. A little TLC needed on doors. Will be staying again
於 2024 年 1 月住了 4 晚
Ramada Marcoola Beach 於 2024年1月18日回覆
Good morning Heather,Thank you for your lovely review of our property and facilities. We have also passed the feedback about the doors along to our Maintenance Manager. We look forward to welcoming you in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Naleni

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Ramada Marcoola Beach 於 2024年1月18日回覆
Good morning Naleni,Thank you for taking the time to leave your positive feedback. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Ramada Marcoola Beach 於 2024年1月17日回覆
Good morning Michael,Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

2/10 很糟糕

Kerryn

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
Our stay started with having to wait over 40mins after check in time for our room to be ready. The room is not really well set up for the 3 bedrooms with only one air conditioner in the living area. The beds were not comfortable for the price you have to pay. And only having one key for 5 people was very inconvenient. Overall our experience was very poor and will definitely not be recommending to others.
於 2024 年 1 月住了 1 晚
Ramada Marcoola Beach 於 2024年1月17日回覆
Good morning Kerryn,Thank you for taking the time to leave your review. Let me first apologise for the delay in your check in. Management has been made aware and has passed the feedback on to the housekeeping team to prevent this from happening again. We understand that with a large group, limited keys can be an inconvenience and we apologise that this negatively impacted your experience. While we do have limited keys for the room itself, spare pool fobs are available from reception to ease this situation. Thank you again for taking the time to share about your experience; your feedback will help us improve the quality of our service and is greatly appreciated.Kind regards,Ramada Marcoola Beach

6/10 一般般

Ruth

情侶出遊
不喜歡:設施服務
The pool and easy access to the beach was the best part of the property. The staff members that was meant to tell us where everything was and how to find our room was not interested in doing so once we said we weren’t interested in the timeshare meeting. The room was not cleaned very well and there wasn’t any air conditioning in the bedroom and the amenities in the room weren’t very modern at all. Very disappointed.
於 2024 年 1 月住了 2 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good morning Ruth,Thank you for taking the time to leave your review; your feedback will help us improve the quality of our service and is greatly appreciated. We apologise that you had a negative experience on check in and we have passed your feedback along to the marketing manager. Let me apologise as well that the cleanliness of the room did not meet your expectations and we will speak with housekeeping about this matter. Thank you again for sharing your experience.Kind regards,Ramada Marcoola Beach

8/10 不錯哦

Sharon

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A very relaxing holiday destionation! Great location. Fantastic pool. Clean apartment. We stayed 3 nights but it felt like we were there longer (in a good way). Not too happy about the hard sell by a staff member at check in to attend a meeting to find out about the hotel's rewards program, otherwise I would have rated 'staff and service' higher.
於 2024 年 1 月住了 3 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good afternoon Sharon,Thank you so much for your kind review of our location and property. We are so pleased to hear that you had a relaxing and enjoyable stay with us. We apologise for your negative experience on check in and have passed your feedback on to the marketing manager. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Mariee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good morning Mariee,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

4/10 不太好

Susan

於 2023 年 12 月住了 3 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good morning Susan,Thank you for taking the time to leave your feedback. We apologise that your stay with us did not meet your expectations. We hope to welcome you again in the future for a more enjoyable stay.Kind regardsRamada Marcoola Beach

10/10 有夠讚

Vitor

喜歡:整潔度和設施服務
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good morning Vitor,Thank you so much for your positive feedback. We are so pleased to see that you enjoyed your stay with us and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

6/10 一般般

David

情侶出遊
喜歡:整潔度、員工素質和設施服務
I have forgotten just how small studio apartments can be
於 2023 年 12 月住了 7 晚
Ramada Marcoola Beach 於 2024年1月10日回覆
Good morning David,Thank you for taking the time to leave a review. We apologise that the size of the room did not meet your expectations. For future stays, we do have larger two- and three-bedroom apartments available which we hope would be more suited to your needs. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Siteri

喜歡:整潔度、員工素質和住宿環境和硬體
The restraunt to open early for breakfast. Thank you. GB.
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2024年1月2日回覆
Good afternoon Siteri,Thank you so much for your positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

4/10 不太好

Michelle

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Room - Shower area had mushroom growing in it. The room smelt musty. Pool area - not nearlly enough sun lounges.
於 2023 年 12 月住了 4 晚
Ramada Marcoola Beach 於 2024年1月2日回覆
Good afternoon Michelle,I am so sorry for the cleanliness issues you experienced during your stay. I will pass this information along to the housekeeping manager so we can ensure that the bathrooms are being cleaned more thoroughly. Your feedback will help us improve the quality of our service, so thank you for taking the time to share about your experience.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Pina

於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月29日回覆
Good morning Pina,We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 有夠讚

Sallyanne

喜歡:整潔度、員工素質和住宿環境和硬體
Great location near the beach, relaxing, clean and friendly staff
於 2023 年 12 月住了 3 晚
Ramada Marcoola Beach 於 2023年12月29日回覆
Good morning Sallyanne,Thank you so much for your kind review about our property and staff. We are so happy that you enjoyed your stay with us and we will pass your comments on to the team.Warm regards,Ramada Marcoola Beach

10/10 有夠讚

Janet

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, except was a little noisy when the planes took off and landed
於 2023 年 12 月住了 2 晚
Ramada Marcoola Beach 於 2023年12月24日回覆
Good morning Janet,We are so pleased to hear that you enjoyed your stay with us. Thank you for your positive feedback on our location, and we do apologise if the noise from the airport caused any inconvenience to you.Kind regards,Ramada Marcoola Beach

10/10 有夠讚

Damion

於 2023 年 12 月住了 2 晚
Ramada Marcoola Beach 於 2024年1月17日回覆
Good morning Damion,Thank you so much for your lovely review. We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

6/10 一般般

David

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
This unit needs a good clean(back of entry door covered in dirty fingerprints, etc and repaint. No pictures on the walls. Aircon very rusted on top. This particular unit is also very noisy with street noise, maybe double glazing would be appropriate and that would also help with having to have blinds down most of the time due to people being able to look in from the footpath and street.
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月24日回覆
Good morning David,We are sorry to hear that the room did not meet your expectations. We apologise for the inconvenience of the street noise. Your review will help us improve the quality of our service, so thank you for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

8/10 不錯哦

Lucus

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Lucus,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

8/10 不錯哦

Judy

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Staff were lovely and very helpful
於 2023 年 12 月住了 2 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good morning Judy,Thank you so much for your feedback! We pride ourselves on our customer service and are pleased to hear that you had a positive experience. We will pass your kind remarks on to our front office team.Warm regards,Ramada Marcoola Beach

8/10 不錯哦

REMY

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel next to Airport
Great hotel that is close to the airport. Has an awesome pool and backs onto the beach. The hotel has equipment that you can use for beach and also bikes to ride along the pathway. Across the road is some places to eat or you can take the bus (stop about 100m away) to Maroochydore for more variety and shopping.
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月16日回覆
Hello Remy,I am so pleased to hear that you enjoyed your stay with us. Thank you for the wonderful feedback about our property and location. We hope to see you again soon.Warm Regards

6/10 一般般

David

喜歡:整潔度和員工素質
Suite was excellent
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good morning David,We are so glad to hear that you enjoyed the suite you booked at our property. We hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

8/10 不錯哦

Leonor

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Leonor,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

8/10 不錯哦

Robert

於 2023 年 12 月住了 2 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Robert,We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon.Warm regards

8/10 不錯哦

Craig

喜歡:整潔度和員工素質
Needs a re-fresh
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Craig,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

8/10 不錯哦

Jane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Jane,We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 有夠讚

Stacey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Stacey,We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

2/10 很糟糕

shawn

於 2023 年 12 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Shawn,Thank you for taking the time to share about your experience. We are sorry to hear that your recent stay did not meet your expectations. We strive to provide positive experiences for all of our guests and your feedback is appreciated in helping us to improve our service.Warm regards,Ramada Marcoola Beach

8/10 不錯哦

Billie

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great and easy!
於 2023 年 11 月住了 1 晚
The Ramada Marcoola Beach Team 於 2023年12月9日回覆
Dear Billie,Thank you for taking the time to review your recent stay. We are delighted you enjoyed our resort. We look forward to welcoming you back next visit.Kind Regards,Ramada Marcoola Beach

6/10 一般般

Trevor

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Found this trip was incredibly noisy from other tooms
於 2023 年 12 月住了 2 晚
The Ramada Marcoola Beach 於 2023年12月9日回覆
Hi Trevor,Thank you for providing feedback on your recent experience at Ramada Marcoola Resort. We are sorry to hear your stay was affected by noise and apologies for the same, we are always on hand to assist with any issues to ensure you have a great stay with us. If you had mentioned your concerns to the friendly team, we could have rectified this immediately, however we appreciate you taking the time to inform us after you departed. Once again, we apologise and thank you for your feedback.Kind Regards,Ramada Marcoola Beach

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

6/10 一般般

Shirley

喜歡:整潔度和員工素質
The room was dated. The AC very noisy. The floor sqeaked. The bathroom was cramped with a folding door. There was room around the wash basin to stand toiletries
於 2023 年 11 月住了 1 晚
The Ramada Marcoola Beach 於 2023年12月2日回覆
Dear Shirley,Thank you for your valuable feedback and I would like to apologies for all the unpleasant experience encountered during your stay. I will be sure to pass on your comments to the relevant department. We hope to welcome you back in the future.Kind Regards,Ramada Marcoola Beach

8/10 不錯哦

Zane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Ramada Marcoola Beach 於 2023年12月21日回覆
Good afternoon Zane,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 有夠讚

Roger

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall a great experience. Breakfast could have been better.
於 2023 年 11 月住了 2 晚
The Ramada Marcoola Beach 於 2023年12月2日回覆
Hi Roger,We appreciate you taking the time to share feedback on your stay. I am so pleased you had an enjoyable visit. Unfortunately, the restaurant on site is privately owned and operated so we don't have any control over their operations. The cafe across the road has some fantastic breakfast options. We sincerely hope you had time to enjoy our heated pool and beautiful beaches.Kind Regards,Ramada Marcoola Beach

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
All good
於 2023 年 11 月住了 1 晚
The Ramada Marcoola Beach 於 2023年12月2日回覆
Dear Michael,We appreciate your feedback and are delighted you enjoyed your stay. Thank you for sharing.Kind Regards,Ramada Marcoola Beach

8/10 不錯哦

Chris

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Property is starting to show its age but the staff more than made up for that.
於 2023 年 11 月住了 2 晚
The Ramada Marcoola BEach 於 2023年12月2日回覆
Dear Chris,Thank you for providing feedback on your recent stay. I am sorry your hotel room did not meet your expectations and we appreciate your comments regarding room as we continually work to improve our guest's experience. It is a pleasure to read about our friendly staff and I will ensure your comments are shared with the team. We look forward to seeing you again.Kind Regards,Ramada Marcoola Beach

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel with all the amenities you could want.
於 2023 年 11 月住了 3 晚
The Ramada Marcoola Beach 於 2023年11月25日回覆
Dear Michael,We very much appreciate your stay review. We are delighted you had such a lovely experience at Ramada Marcoola Beach. Thank you and we hope to see you again soon.Warm Regards,Ramada Marcoola Beach

8/10 不錯哦

HEATHER

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed our stay.
Lovely check in with friendly staff and another lady who explains where to go to find your car park and room. She was awesome. We had a one bedroom apartment which was spacious, as it had a large living separate from the good size bedroom. The only downside was the lounge chairs were well worn and sunk down very low as the padding has gone flat. Originally we booked a room with 2 single beds. We upgraded to the 1 bed apartment but the bed was a queen when we arrived, and couldn't be split. The staff were so helpful and gave us a rollway bed that was normal single size. The pool was heated and lovely to swim in. The restaurant had amazing service and the best food.
於 2023 年 11 月住了 2 晚
The Ramada Marcoola Beach 於 2023年11月25日回覆
Dear Heather, Thank you for taking the time to review your stay at Ramada Marcoola Beach. We are delighted you enjoyed our resort. I will pass your comments onto the team as they will be delighted with your feedback about the staff. I will also take on your comments regarding the lounge chairs and pass to the relevant department. We hope to welcome you back in the near future.Kind Regards,Ramada Marcoola Beach

8/10 不錯哦

Otto

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice and close to the beach.
於 2023 年 11 月住了 2 晚
The Ramada Marcoola Beach Team 於 2023年11月25日回覆
Dear Otto,We appreciate you taking the rime to provide feedback on your stay at Ramada Marcoola Beach. We are delighted you enjoyed our resort. We look forward to welcoming you back next visit.Kind Regards,Ramada Marcoola Beach