so accommodating with our late arrival. Breakfast and dinner were both excellent. nice pub and the room was lovely. will definitely stay again!
Nadine
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Helen
情侶出遊
2024年4月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect!
Helen
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Wendy
家庭旅遊
2024年3月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable, friendly and welcoming. We really enjoyed it.
Wendy
於 2024 年 3 月住了 2 晚
10/10 有夠讚
ALISON
情侶出遊, 商務旅客
2024年2月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful 2 night stay in February with lots of snow which was a bonus. Our room was immaculate, a real comfy bed, plenty of tea, coffee and biscuits. The bathroom was brand new with a super powerful shower. The staff were so accommodating and really happy to help with anything we needed, a great shout out for Angela, Moira and the chef. The breakfast had a great choice of hot or cold food. The porridge was to die for and runny poached eggs. The hotel is central fir everything, right across from the ferry terminal too. We will definitely be back. Thank you again for looking after us 👍
ALISON
於 2024 年 2 月住了 2 晚
2/10 很糟糕
L
團體旅遊
2023年12月30日
不喜歡:員工素質、設施服務和住宿環境和硬體
Worst customer service I ever experienced when the storm hit and all trains and ferries were cancelled for 2-3 days in December 27&28- Angela refused to waive cancellations fees.
We were stranded on the way to the Ferry Inn and I immediately let them know that no trains or ferries were operable.
Angela Charged me $340 for two nights that I couldn’t get there due to the storm cancellations.
I had to buy an additional 2 nights of hotel where I was stranded. Very inconsiderate and I will not stay there in the future. Angela could have at least reduced the amount since it was an act of God storm that stopped all trains and ferries.
I understand she wants $$ but I paid double for those two nights with not so much as an I’m sorry from the Ferry Inn and Angela herself.
Not very kind behavior.
L
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Rebecca
家庭旅遊
2023年10月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cozy and convenient
Everyone working at this hotel has been so kind and helpful. We had some weather-related delays and they helped us figure out what to do. We’ve been very cozy here.
Rebecca
於 2023 年 10 月住了 3 晚
10/10 有夠讚
Norman
商務旅客
2023年10月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Once again nice room, staff very helpful and no complaints.
Norman
於 2023 年 10 月住了 1 晚
6/10 一般般
John
家庭旅遊
2023年9月20日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Fine but everything was closed
The room was nice and appeared clean (although there were a previous guest's headphones in the drawer). Unfortunately the bar and restaurant were closed during our stay in mid-September. Same across town apparently as we were told 'there's nowhere open to eat in Stromness' and reception weren't able to suggest anywhere out of town (we were told to look at a tourist website to see what's open in Kirkwall). Parking is not actually free unless you want to park 300m down the street.