Unfortunately, my overall experience was disappointing and fell short of expectations.
On arrival, the staff came across as somewhat unwelcoming. At check-in, I wasn’t shown to my room and was simply pointed in the general direction. When I subsequently discovered an issue with the room and raised it, I was made to feel as though I was inconveniencing staff by bringing it to their attention. To their credit, the issue was eventually resolved, but the initial response left a poor impression.
The room itself was tidy and clean, which was positive. However, there were a few other issues that detracted from the stay. Noise from the bar was audible in the room until closing time, although this wasn’t a major concern. More disappointing was a noticeable smell of what appeared to be blocked drains coming from the shower. It wasn’t overpowering, but it was certainly present. Having already felt uncomfortable raising an issue with staff, I didn’t feel particularly inclined to bring this up as well.
Be aware that the room didn’t have a hairdryer or toiletries, so make sure you bring all the essentials with you. There are also no shops or other amenities in the village, so it’s worth making sure you have everything you need before arriving. No breakfast in the morning.
Overall, whilst the room was clean and the initial problem was resolved, the combination of the welcome, the approach to customer service and the general condition of the facilities made for a disappointing experienc