The rooms were expensive, then they charged for parking, are they having a go at your pocket? Yes. Some of the staff aren’t friendly
Never stay there again
alan
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Angus
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質和設施服務
Staff were excellent - friendly and couldn’t do enough for you. The hotel is very old and, in places, felt like it. Our bathroom in particular could do with a make-over. Having said that the hotel is in an excellent location within 5 minutes walk of the town centre, though traffic was very busy. We were there for a wedding and the young lady in charge of arrangements, and her staff, were quite brilliant. There was also a good choice for breakfast. All in all a good stay, rather than excellent.
Angus
於 2025 年 7 月住了 1 晚
8/10 不錯哦
David
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good location very close to the centre of Stratford. Interesting old building with good facilities. We tried to book a spa treatment but no-one responded to our emails. Given the price of this hotel it was surprising that breakfast wasn't included and there was a £7 a day parking charge. Nice hotel but expensive for what it is once all the hidden charges are factored in.
David
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Falguni
2025 年 6 月 23 日
Falguni
於 2025 年 5 月住了 2 晚
6/10 一般般
Nevil
2025 年 6 月 22 日
Nevil
於 2025 年 6 月住了 1 晚
4/10 不太好
Paula
2025 年 6 月 15 日
不喜歡:員工素質和住宿環境和硬體
Considering the
Paula
於 2025 年 6 月住了 1 晚
4/10 不太好
THOMAS
2025 年 6 月 4 日
不喜歡:員工素質和住宿環境和硬體
On the first night the fire alarm went off 5 times within approximately 30 mins from just before midnight till half past midnight. It was extremely loud and upsetting. I called through to reception several times but no answer. I eventually found a different phone number which was answered and they said it was a false alarm in the dining room.
It is not until you arrive at the hotel that they tell you that breakfast costs £18 per person per day. Then it is not until you get to breakfast that they tell you that some breakfasts have an additional £5 charge.
You have to book a time for breakfast and as soon as you finish something, your dish is taken away, leaving you feeling they are trying to rush you out.
At breakfast, simple menu choices or a request for more tea was met with further questions and judgement from the waiting staff.
One morning we put a do not disturb sign on the door for 30mins, which was ignored - house keeping knocked asking to clean.
The hotel is very close to the town so we decided to take all other meals in town due to the experience at the hotel. The town is lovely and there is so much to do and see and so many nice cafes and restaurants.
THOMAS
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Andrew
2025 年 5 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely grounds
Full of character
Quiet room
Friendly staff
Andrew
於 2025 年 5 月住了 1 晚
4/10 不太好
Norman
情侶出遊
2025 年 5 月 26 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The room was not of the standard I would expect from a 4 star hotel. I have seen better rooms at a premier inn. The window was defective, the water jug was chipped and so was one of the glasses. Although we had glasses there was no water. The wash hand basin was chipped and cracked neat the plughole. 2 of the towels were frayed at the edges. Before we unpacked we complained about the room but were told the hotel was fully booked and I should come back in the morning and they would try to change the room, we were told in the morning that they were busy cleaning the rooms as people were checking and the told us to come back at 3.00pm. We could not return at 3.00pm because we at the theatre and we returned after the play had finished. We were eventually moved to a superior room. All of this took a lot of time especially walking up and down the corridors because we were as far away as possible from the reception. We would not recommend this Hotel and certainly not stay there again. I must say, however, that the staff were very kind and pleasant.
Norman
於 2025 年 5 月住了 2 晚
6/10 一般般
Geoff
2025 年 5 月 25 日
喜歡:整潔度和設施服務
The property was to a good standard and the room was clean and comfortable. However we were placed well to the rear of the hotel and it was along walk to the reception and breakfast room.
The not so good at £24 each for breakfast it was expensive the English breakfast consisted of over cooked bacon black pudding that just fell apart when you touched it, baked beans that had been left on a warm plate in the kitchen for far to long. I would not give that breakfast to my dog. I found the vast majority of the waiting staff brusk, rude and ignorant and to make matter worse English was their second language.
So my advice to you is spend your hard earned money elsewhere.
Geoff
於 2025 年 5 月住了 3 晚
6/10 一般般
Muriel,Victoria
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度和設施服務
Handy having the gym & pool.
Muriel
於 2025 年 5 月住了 2 晚
10/10 有夠讚
John
2025 年 5 月 16 日
John
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Steve,Bristol
情侶出遊
2025 年 5 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely grounds. Very convenient walking distance into town and RSC. Great modern gym with decent sized pool. Spotlessly clean throughout. However, Hotel building is looking a bit tired and breakfast was not as good quality as it was before Covid.
Steve
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Ira
情侶出遊
2025 年 4 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was surprised that reception wasnt aware I'd paid . Also despite asking twice for an extra coffee mug non was forthcoming. The room wasnt as well serviced as it should have been.
Otherwise the staff were very helpful.
Ira
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Matt
2025 年 4 月 29 日
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
I am still awaotign my refund asap.
Matt
於 2025 年 4 月住了 1 晚
4/10 不太好
Richard
2025 年 4 月 24 日
不喜歡:員工素質和客房舒適度
Richard
於 2025 年 4 月住了 1 晚
8/10 不錯哦
David
2025 年 4 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
£7 a night parking.
Paying extra on breakfast menu…just leave such items off the menu! Customers didn’t know these until at the hotel.
David
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Matt
2025 年 4 月 23 日
Matt
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Matt
商務旅客
2025 年 4 月 23 日
喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
Dear manager
Last nites stay was horrific to be honest. I am angry and appalled. I stay there alot. The hotel bathroom was filthy. Got photos to prove it no etc bed sheets filthy. Noise levels horrific. Would you please reimburse me my money or able to offer me a room again for nothing to compensate me as I left earlier and having. To work all the time I wanted to relax last nite. Not a good experience at all. Not happy Matthew
Matt
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Neil
2025 年 4 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Great price, great food and staff were very friendly and helpful. Will go again