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愛丁頓公園飯店的評分

4 out of 5
愛丁頓公園飯店
Alderminster, Stratford-upon-Avon, England

評論

9.2

太棒了

10 分，有夠讚；486 則評論中有 319 則" "
8 分，不錯哦；486 則評論中有 120 則" "
6 分，一般般；486 則評論中有 29 則" "
4 分，不太好；486 則評論中有 11 則" "
2 分，很糟糕；486 則評論中有 7 則" "

9.2/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Michael，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
What a Good Stay in Lovely English Family Castle!
The Ettington Park hotel is an extraordinary English Family Castle with a great & long history. Our stay in this hotel was extremely comfortable and relaxed. Despite belated arrival at night, we were all welcomed by their staff with thoughfully arranged dinner & wine & porter services of many bulk luggage. We were luckily given to visit their dinner hall & in-house chappel to be nicely prepared for wedding ceremony. All memories were not only shot by camera but also every pictures in our minds. Definely, we will come over again in next UK trip.

10/10 有夠讚

Edmund Hing Cheung，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay again
Very pretty Excellent Highly recommend

10/10 有夠讚

Christian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Janet 於 2024年4月2日回覆
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the pleasure of welcoming back soon.

10/10 有夠讚

Patricia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were extremely helpful but not fussing around me (which I dislike). Everything was just perfect.
於 2024 年 3 月住了 3 晚
Janet 於 2024年3月22日回覆
Thank you so much for your review - we are so pleased that you enjoyed your stay with us and we hope we have the pleasure of welcoming you back soon.

10/10 有夠讚

Stefan，Cambridge

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Janet 於 2024年2月19日回覆
Thank you for your great review - We are so pleased you had a great stay with us and scored us 5 out of 5.

10/10 有夠讚

Adam R.

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful building & ideal surroundings
於 2024 年 2 月住了 2 晚
Janet 於 2024年2月16日回覆
Thank you so much for your lovely review - we are so pleased you had a lovely stay with us and we hope we can welcome you back in the near furture

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Food great, room clean and comfortable. Staff very good. Had a wonderful time, really enjoyed our stay
於 2024 年 2 月住了 2 晚
Janet 於 2024年2月9日回覆
Thank you so much for your lovely review - We are so pleased that you enjoyed your stay with us and we hope to welcome back to the hotel in the near future

10/10 有夠讚

Loraine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ettington Park Hotel - TOTALLY AMAZING
As usual an amazing stay at the Ettington. This is our second mini break here and we will definitely be returning again. It’s like visiting an old friend. All the staff are amazing and do friendly. Nothing is too much trouble. Amazing rooms looking out over the magnificent grounds . Beautiful architecture throughout the amazing building with outstanding feature pieces. It’s lovely to be able to relax in our room and have a delicious breakfast brought to you. Angela and Becky were amazing catering to our every requirement. Tracey helped make the amazing bees knees cocktails which I highly recommend and we were able to relax in the lounge after a long day sightseeing around the various quaint villages and shops. Georgia and Patricia in reception were extremely helpful and professional. The Consierge Flat was always so pleasant even when working late into the night , he always had time to chat and had was extremely friendly. Jai in the breakfast room always had a great sense of humour. A stay at the Ettington isn’t complete until you have used their spotlessly clean swimming pool and used the spa. Tasha the beauty therapist is so professional and I can highly recommend the facial and massage. The best I’ve had. I cannot fault the hotel and their facilities. The staff are all totally amazing and so friendly. I cannot recommend this hotel high enough. We will be returning again soon for our third stay.
於 2024 年 1 月住了 3 晚
Janet 於 2024年1月21日回覆
Thank you so much for your wonderful review - we are so pleased that you had an amazing stay with us. We have copied the above and sent it out to all the staff to say thank you. We look forward to welcoming you back to Ettington later in the year.

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff extremely friendly and helpful. Wonderful historic building. Great stay.
於 2024 年 1 月住了 1 晚
Janet 於 2024年1月9日回覆
Thank you for your lovely review, we are so pleased you had a lovely stay. We hope to welcome you back in the near future.

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I beautiful 24 hour retreat
於 2023 年 12 月住了 1 晚
Janet 於 2024年1月2日回覆
We are so pleased that you enjoyed your retreat with us and had a well earned rest.We hope to welcome you back in 2024

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great stay, brilliant service
The service was second to none. A lovely experience in a beautiful setting
於 2023 年 10 月住了 1 晚
Janet 於 2023年10月12日回覆
Thank you for your wonderful 10 out of 10 score and lovely comments - we are thrilled that you enjoyed your stay with us.

10/10 有夠讚

Jane

於 2023 年 10 月住了 2 晚
Janet 於 2023年10月12日回覆
Thank you for your wonderful 10 out of 10 score - we are trilled that you enjoyed your stay with us

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Janet 於 2023年9月4日回覆
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the opportunity of welcoming you back soon

10/10 有夠讚

Kathy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and knowledgeable. The grounds were beautiful. Easy to get to with car.
於 2023 年 8 月住了 4 晚
Janet 於 2023年8月17日回覆
Thank you for your lovely review and comments, we hope we have the opportunity of welcoming back to Ettington Park in the near future.

10/10 有夠讚

afshin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Magnificent property, straight out of a fairy tale! Beautiful landscape! Top notch rooms and amenities! Amazing staff! Excellent dining, try the Plant based burger, the best I've ever had! Excellent breakfast! Will definitely return.
Janet 於 2023年8月9日回覆
Thank you so much for your lovely comments, we are so pleased you enjoyed your stay and the food. We look forward to your return visit.Many thanks

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome property! Great service, great room, the restaurant is truly wonderful and dinner was sublime. The grounds are gorgeous and every moment was worth it!
於 2023 年 7 月住了 2 晚
Janet 於 2023年8月2日回覆
Thank you so much for your lovely review, we are so pleased that you had a wonderful stay. We hope to welcome you back soon

10/10 有夠讚

Ana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful!!! Staff and service, food was incredible! Would stay here again for longer if in the UK again.
Janet 於 2023年7月28日回覆
Thank you for your lovely feedback & score. We hope to welcome you back, when you are next visiting the UK

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Janet 於 2023年7月11日回覆
Thank you for your review - we are so pleased that you enjoyed your time with us

10/10 有夠讚

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 4 晚
Janet 於 2023年6月18日回覆
Thankyou so much for your review, we are so pleased you enjoyed your stay with us, we hope we have the opportunity of welcoming back to stay in the future.

10/10 有夠讚

Pat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Janet 於 2023年6月18日回覆
Thank you for your scoring us 10 out of 10 - we are so pleased you enjoyed your stay with us and we hope we have the opportunity of welcoming you back in the near future to Ettington Park Hotel

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic staff
We stayed for 2 nights and overall the stay was excellent. The food was good but what really made this trip special were the staff. Without exception the whole team were professional, engaging and fun. We will certainly be going back again. This was our 5th time in the hotel and the best.
於 2023 年 3 月住了 2 晚
Janet 於 2023年4月4日回覆
Thank you for your lovely review - we are so pleased that you had a wonderful stay and we look forward to welcoming you back for the 6th time in the near future

10/10 有夠讚

Vishnu

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wow what a perfect stay
Enjoyed the stay with my office staffs and myself. Met really good people too from similar businesses.
於 2023 年 2 月住了 5 晚
Janet 於 2023年3月6日回覆
Thank you for your lovely review, we are so pleased that you had a good stay.we hope to welcome you back to Ettington Park in the near future.

10/10 有夠讚

STUART

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredible hotel.
Overall an Incredible hotel and great experience. Definitely worth staying here for a relaxing stay.
於 2022 年 11 月住了 2 晚
Janet 於 2022年11月28日回覆
Thank you for your lovely feedback, I hope we have the pleasure of welcoming you back soon.

10/10 有夠讚

Gisele

於 2022 年 8 月住了 1 晚
Janet 於 2022年9月2日回覆
Thank you for your review - We are so pleased you enjoyed your stay with us.

4/10 不太好

Jane

於 2022 年 8 月住了 2 晚
Janet 於 2022年8月27日回覆
Good Morning - We are disappointed to learn you did not have a good stay with us - May we ask for more details please, unless you have already discussed the issues with the hotel already.

10/10 有夠讚

Katsuhiro

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ここの宿泊を検討されている方は予約することをおすすめします。英国重要文化財指定のホテルに宿泊し、のどかで静かな滞在ができます。一泊だったのがもったいない気持ちです。 ただ、周囲には街がありませんので車でのアクセスが必須になります。Laundryがあるかのような記載がありますが、おそらく存在しません。 朝食会場は素敵なところでした。建物全体が歴史的で素晴らしいところです。
於 2022 年 8 月住了 1 晚
Janet 於 2022年8月25日回覆
Thank you for your lovely review, we are pleased you had a pleasant stay with us.

10/10 有夠讚

Conor，Wembley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful uniwue property with immaculate groubds and friendly staff willing to go the extra mile.
於 2022 年 8 月住了 2 晚
Janet 於 2022年8月25日回覆
Thank you for your review - we are so pleased to hear you had a pleasant stay. We hope we can welcome you back in the near future.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Idyllic setting
Idyllic setting we revisited after 26 years . After all this time standards were still excellent & staff knowleadgeable . Lots of extra little touches and the concierge Damon is such a lovely gentleman . He’s been there 18 years so says it all really
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Barry

於 2022 年 6 月住了 2 晚
Janet 於 2022年6月21日回覆
Thank you for your review - We hope we have the pleasure of welcoming you back to Ettington Park in the near future.

10/10 有夠讚

Gary

於 2022 年 5 月住了 1 晚
Janet 於 2022年5月28日回覆
Thank you so much for your wonderful review scoring. We hope we have the pleasure of welcoming back to Ettington in the near future.

10/10 有夠讚

Scott

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic hotel. Lovely staff, great food and excellent facilities.
於 2022 年 5 月住了 1 晚
Janet 於 2022年5月20日回覆
Thank you so much for your wonderful feedback - we are so pleased you had a lovely stay with us. We very much look forward to welcoming you back to Ettington in the near future.

4/10 不太好

Giacomo

情侶出遊
喜歡：員工素質
不喜歡：整潔度和設施服務
Stunning building and garden. Food was appalling rooms and interior old and tiered. most things on the menu out of stock. Staff friendly.
於 2022 年 5 月住了 1 晚
Janet 於 2022年5月10日回覆
Thank you for your review - i am so sorry to hear that you did not enjoy your meal and that some items were not in stock. I have feed this back to the operations team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm welcome
Friendly and professional staff gave us such a warm welcome. Our room in the New Wing was spacious with extremely comfortable bed and high quality bed linen. The swimming pool was a highlight especially as we had it almost to ourselves. The hotel building is stunning and the grounds extensive. With its Victorian Gothic style, it's not hard to believe the stories of ghosts at the property.
於 2022 年 3 月住了 2 晚
Janet 於 2022年3月11日回覆
Good morning Thank you so much for your lovely comments and review. We are so pleased you enjoyed your stay and hope we have the pleasure of welcoming you back to Ettington Park Hotel in the near future.

8/10 不錯哦

Ken

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 2 月住了 1 晚
Janet 於 2022年2月22日回覆
Thank you for your positive score - we hope we have the pleasure of welcoming you back to Ettington Park

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely staff great friendly atmosphere
於 2022 年 1 月住了 1 晚
Janet 於 2022年2月4日回覆
Thank you for your comments and review - We hope we have the pleasure of welcoming you back to Ettington soon

10/10 有夠讚

Sam

於 2021 年 12 月住了 2 晚
Janet 於 2021年12月28日回覆
Thank you for your high review. We hope we have the pleasure of welcoming you back in 2022

10/10 有夠讚

edward，BRENHAM

情侶出遊, 商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful hotel! Wonderful staff!! We have stayed here often!!
於 2021 年 12 月住了 1 晚
Janet 於 2021年12月28日回覆
Thank you for your lovely comments. We hope we have the pleasure of welcoming you back in 2022

6/10 一般般

Yatin

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely hotel in beautiful surroundings. Rooms were lovely too and upgraded to a modern standard with air conditioning. Only downside was that the table service was not up to a restaurant standard. They looked understaffed and struggling to cope. Food was good but access to it was a challenge. Waited 30 mins to be served for an afternoon tea and finally gave up and left as they hadn’t even managed to take a drinks order from us. Shame otherwise what would have been a fantastic stay.
於 2021 年 8 月住了 4 晚

10/10 有夠讚

Nicholas

於 2021 年 8 月住了 2 晚

10/10 有夠讚

Judith

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The website doesn't do justice to this magnificent hotel. The extensive grounds are immaculately maintained, the guest rooms, swimming pool and reception rooms are beautifully designed and maintained. Our reception couldn't have been more welcoming.
於 2021 年 8 月住了 1 晚
Janet 於 2021年8月18日回覆
Thank you so much for your lovely review - we hope we have the pleasure of welcoming you back soon to Ettington Park Hotel

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent place to stay
Wonderful stay at Ettington Park. The hotel itself and its grounds are stunning and the service was fantastic.
於 2021 年 7 月住了 1 晚
Janet 於 2021年8月2日回覆
Thank you for your lovely comments - I hope we have the pleasure of welcoming back to Ettington Park soon

10/10 有夠讚

真實旅客

於 2021 年 6 月住了 2 晚
Janet 於 2021年8月2日回覆
Thank you for your Review

2/10 很糟糕

Gavin

不喜歡：整潔度、員工素質和住宿環境和硬體
Poor beyond belief
The building and surroundings was amazing, let down by the room condition, and hygiene There was dust everywhere, not just onntop of picture frames, mirrors etc, but on glass shelfs where tea making facilities are. No extra pillows and the ones we was given are awful, couldnt sleep. When i woke up and made my wife a cup of tea, she threw up , baring in mind shes 11 weeks pregnant !!!!!!! We foumd the milk provided was out of date by 3 days !! Absolutely livid !
於 2020 年 10 月住了 1 晚
Operations Manager 於 2020年10月4日回覆
"Dear Gavin Firstly thank you for your recent stay with Ettington Park and the time taken to let us know your feedback. please accept my very sincere apologies for the issues which you encountered during your stay. I have personally taken up the issues you mention with our housekeeping team regarding the dust levels and milk in the fridge, and please accept my apologies and assurances that we have now put in processes which will prevent these issues for occurring for any other guest. These were unacceptable lapses in our usual levels of excellence and the standards of cleanliness and accommodation of which we are so proud. We do carry a range of different pillow types, and had you only spoken to us during your stay, we would gladly have arranged for extra or alternative pillows to be brought to you, to have made you more comfortable. I do hope that we can welcome you at Ettington again, and that we can show you the usual standards of excellence, which we are so proud to offer our guests. Many thanks Mike Blake Operations Manager"

6/10 一般般

Chris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service/rooms - food not up to same standard
The hotel and service is very good, but the food was disappointing. The dinner desert menu was very uninspired and the melon and mint desert tasted like Just like night nurse. Horrid!
於 2020 年 9 月住了 1 晚
Mike Black - Operations Manager 於 2020年9月27日回覆
Dear Chris Thank you for your recent visit and we really appreciate your feedback. I have passed your comments on to our Head Chef, who is just revising our menu at the moment, and I'm sure with our new autumn menu, you will be able to find something to inspire you. I am glad you enjoyed your stay with us otherwise, and thank you for your kind words regarding our hotel itself, and the service you received. I genuinely hope that we can welcome you back soon.

10/10 有夠讚

M

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 2 晚
Janet 於 2020年9月30日回覆
Thank you for your Post stay Review - we are so pleased you had a lovely stay with us. We look forward to welcoming you back in the future.

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
First stay since Covid-19 outbreak
This was our 3rd visit to Ettington and the 1st visit since hotels reopened following the Covid-19 outbreak and we were not disappointed. The hotel only had 7 rooms occupied during our stay and so evening dinner lacked a bit of atmosphere, purely because of the low number of guests (maybe turning the background music up a notch might have helped here). The hotel obviously has to operate to social distancing regulations and did so in a very professional, friendly and accomodating way. We received a very warm welcome when we arrived and a fond farewell when we left and everything in between couldn't have been better. The food was excellent, the service was 1st class as always, thanks to Christina and Jordan who couldn't do enough for us. We're already looking forward to our next visit.
於 2020 年 7 月住了 2 晚
Janet 於 2020年8月18日回覆
Thank you so much for your feedback - Christina and Jordan will be sent this lovely feedback as well. We look forward to welcoming you back to Ettington Park and am so happy to see you have already booked in with us. Best wishes

8/10 不錯哦

C

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A hotel with character
Pleasant location with helpful staff and good food. An old house with lots of interesting features just a few miles outside Stratford upon Avon. Well worth a visit.
於 2020 年 3 月住了 3 晚
Janet 於 2020年3月20日回覆
Thank you for your lovely review - We look forward to welcoming you back to Ettington in the near future

8/10 不錯哦

真實旅客

於 2020 年 3 月住了 1 晚
Janet 於 2020年3月20日回覆
Thank you for your review

8/10 不錯哦

真實旅客

喜歡：員工素質
Wonderful character & atmosphere An escape from outside pressures Friendly & welcoming staff
於 2020 年 3 月住了 1 晚
Janet 於 2020年3月15日回覆
Thank you for your lovely comments - We look forward to welcoming you back to Ettington Park in the future. Regards

4/10 不太好

Mark，Swindon

喜歡：員工素質
Mediocre experience. We went for a birthday celebration.Phoned to make a booking for the restaurant. The person from the hotel chain said they would get someone to phone back. That never happened. When we arrived at the hotel the restaurant was fully booked. We ended up having to eat in the bar. The food was poor and extremely over priced.The birthday celebration was ruined. Wont be going back.
於 2020 年 2 月住了 1 晚
Elizabeth Raine 於 2020年2月19日回覆
Dear Mark, thank you for choosing to stay with us and for taking your time to share your review. I am sorry that your birthday celebration was not as you expected. Perhaps you would kindly contact the hotel directly to share a little more information regarding your experience here with us. The team here are usually very helpful and would normally have happily found a solution to ensure your birthday was an enjoyable and memorable occasion. It would also be helpful if you would share the comments regarding the quality of food so that we can address any specific shortfalls. Our prices reflect the costs of running a fully staffed country house hotel offering local fine quality produce, I am sorry that you felt that this was extremely overpriced. Regards, Elizabeth