Positives: The reception, bar etc on the ground floor has a 'prestigious' feel to it, like a fancy big-city hotel. Room service was great, room itself was comfy, nice shower, great location, parking was expensive but lots of spaces so you can park nearby at least.
Negatives: there was some kind of service door between my room and the adjacent room. It allowed a lot of the sounds and smells in from the adjacent room which made my experience unpleasant as I felt a lack of privacy and personal space. Also the door was not marked/signed, so on multiple occasions the people next door tried opening the door which was a bit scary.
I have been subscribed to various spam emails from this hotel group and there is no easy option to unsubscribe.
For these two reasons I have removed two stars from the rating. Won't be returning to this hotel again unfortunately.