It was raining overnight and we woke up because the roof was not waterproof and rain was dropping down, also into our luggage. We told it to the staff and they admitted that it was not the first time this happened. We were offered another place, but we preferred to leave earlier. Also because there was no WiFi access, contrary to the description of the property. Staff first tried to convince us that it is a general problem of the area, but this is not correct. After some discussions, staff admitted that one should simply install additional receivers on the property and that they told this several times to the management. We asked for a partial refund, but this was refused by staff. After all, this place should not be anymore within Expedia.
Stephan
於 2024 年 4 月住了 2 晚
10/10 有夠讚
JAN
2024年2月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JAN
於 2024 年 2 月住了 2 晚
8/10 不錯哦
Ruth
團體旅遊
2024年2月23日
喜歡:設施服務
Location, staff, facilities
Ruth
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Tanya
家庭旅遊
2024年1月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tanya
於 2024 年 1 月住了 2 晚
8/10 不錯哦
Annie
團體旅遊
2023年10月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Goede stop
Mooie chalet . Vriendelijk personeel
Annie
於 2023 年 10 月住了 2 晚
10/10 有夠讚
Lynette
2023年7月7日
Lynette
於 2023 年 7 月住了 2 晚
8/10 不錯哦
David
2023年2月18日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Really enjoyed our 2 day visit it was a last minute thing, but they were able to accommodate us.
Staff very friendly and helpful
Food was good
Breakfast was excellent.
David
於 2023 年 2 月住了 2 晚
8/10 不錯哦
Christel
家庭旅遊
2023年1月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Summer holidays
Tsitsikamma lodge is a great place if you like peace and quiet. Surrounded by beautiful mountains and rivers and pristine gardens. Lovely big swimming pool with sun loungers and pool service to go with that. Had some spa treatments which was very nice. Very friendly staff and the breakfast, which was included, was great.