斯蒂夫尼奇智選假日飯店 - IHG 旗下飯店評論

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斯蒂夫尼奇智選假日飯店 - IHG 旗下飯店的評分

斯蒂夫尼奇智選假日飯店 - IHG 旗下飯店

Danestrete, Stevenage, England

8.4

非常好

8.8/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.0/10

環保程度

10/10 有夠讚

Wai Keung

2018年6月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2018 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

2017年10月1日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Very convenient

Second time to stay in this hotel. I found it very convenient and the breakfast here is good. 好好！

於 2017 年 9 月住了 3 晚

8/10 不錯哦

Ronnie，Hong Kong

2014年4月4日

喜歡：整潔度、住宿環境和硬體和客房舒適度

Clean and convenient

Comfortable

10/10 有夠讚

真實旅客

2013年11月22日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

不错，挺好的。

10/10 有夠讚

Daniel

2024年5月13日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Comfortable hotel with decent breakfast included. A little way out of town but close to station.

於 2024 年 5 月住了 1 晚

HOM 於 2024年5月14日回覆

Thanks for the perfect rating, Daniel. We hope to welcome you back again and All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

Pauline

2024年5月13日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The atmosphere just felt so friendly and homely. Wide corridors and easy to move around. Very clean 👌

於 2024 年 5 月住了 1 晚

HOM 於 2024年5月14日回覆

Thanks for the perfect rating, Pauline. We hope to welcome you back again and All the best, Mitchell - Hotel Operations Manager.

8/10 不錯哦

Mark

2024年4月24日

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Uday

2024年4月21日

喜歡：整潔度、員工素質和住宿環境和硬體

Its nice and in walkable distance from shopping area and malls

於 2024 年 4 月住了 1 晚

Keeley Team Leader. 於 2024年4月22日回覆

Dear Uday, Thank you for taking time to leave a review. We are glad you found our location fit for all your needs. We hope to welcome you back in the future! Regards, Keeley Team Leader.

10/10 有夠讚

Michael

情侶出遊

2024年4月20日

喜歡：整潔度、員工素質和住宿環境和硬體

Only staying a wedding, it was really good for what we needed. They sell pizza 24hrs a day which was good when coming back late from the wedding

於 2024 年 4 月住了 1 晚

Keeley Team Leader. 於 2024年4月22日回覆

Michael, Thank you for taking time to leave such a great review! We are glad you made good use of our 24 hour pizzas! We look forward to welcoming you back soon. Regards, Keeley Team Leader.

10/10 有夠讚

Michael

2024年4月17日

喜歡：住宿環境和硬體

於 2024 年 4 月住了 1 晚

Keeley Team Leader. 於 2024年4月18日回覆

Dear Michael, Thank you for taking time to leave such a great review! We look forward to welcoming you back soon! Regards, Keeley Team leader

10/10 有夠讚

Elaine

親子旅遊

2024年4月15日

喜歡：整潔度、員工素質和設施服務

I wood have like a double and a single bed when staying

於 2024 年 4 月住了 3 晚

Hotel Operations Manager 於 2024年4月16日回覆

Thaks for the review and feedback, Elaine.All the best,Mitch

8/10 不錯哦

Arthur

2024年4月14日

喜歡：整潔度、員工素質和住宿環境和硬體

Excellent staff, convenient to the metro. Good late night bar and wonderful breakfast

於 2024 年 4 月住了 2 晚

HOM 於 2024年4月15日回覆

Arthur, thanks for taking the time to review our hotel! We're happy to see you had an excellent experience and we hope to see you again. All the best, Mitchell - Hotel Operations Manager.

2/10 很糟糕

Michael Adrian

2024年4月12日

When I booked our room I noticed that this hotel had a restaurant. When we checked in we asked to reserve a table in the restaurant. We were told that we just had to turn up and sit at any table we chose. What we were NOT told was that out of all items on the menu only a choice of four pizzas was available, no other main courses. My wife and I were appalled. We had already ordered drinks meaning that we couldn’t go elsewhere in our car. We were stuck with a choice of four pizzas. The quality of the pizzas we chose was less than satisfactory and we left most of them on the plate. When we had finished a member of staff came over and gave us coupons for an extra drink. As we were going to prepare for bed the coupons were of no use to us. We tore them in half and left them on the table. Our overall impression of the hotel was such that we never stay in a Hilton hotel again. Score out of 10? Zero.

於 2024 年 4 月住了 1 晚

HOM 於 2024年4月15日回覆

Michael Adrian, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

Josephine

2024年4月7日

喜歡：整潔度、員工素質和住宿環境和硬體

Is a wonderful place to stay

於 2024 年 3 月住了 5 晚

Keeley Team Leader. 於 2024年4月8日回覆

Dear Josephine, Thank you for taking the time to leave such a lovely review. We are glad you think our hotel is a lovely place to stay! We hope to see you back again with us soon. Regards, Keeley Team Leader.

8/10 不錯哦

Helen

2024年4月5日

喜歡：員工素質

Good value.

於 2024 年 4 月住了 1 晚

Keeley Team Leader. 於 2024年4月6日回覆

Thank you Helen for taking time to leave such a lovely review. We are glad to see you think our hotel is good value.Regards, Keeley Team Leader.

10/10 有夠讚

Les

2024年3月30日

Great stay as usual

於 2024 年 3 月住了 2 晚

Keeley Team Leader. 於 2024年4月2日回覆

Thank you Les for taking time to leave such a great review! We are glad your stay was great as usual and can not wait to welcome you back. Regards, Keeley Team Leader

4/10 不太好

Kalwant

商務旅客

2024年3月4日

喜歡：員工素質

不喜歡：整潔度、設施服務和住宿環境和硬體

The staff at the hotel are super and very friendly. The front desk team are so polite and helpful. Unfortunately the property is in a very poor state and in some wasy quite dirty. Not what one would expect from this type of Hotel, especially as its part of a worldwide group.

於 2024 年 3 月住了 1 晚

Keeley Team Leader. 於 2024年3月5日回覆

Dear Kalwant thank you for taking time to leave us a review. We are really glad the staff were the highlight of your stay! As for the property we appreciate your honest feedback. . We are due for a refurbishment from the 18.03.24, and hope you make use of our brand new lounge area for future stays. Regards, Keeley Team Leader.

8/10 不錯哦

Russell

2024年3月3日

於 2024 年 3 月住了 1 晚

Hotel Operations Manager 於 2024年3月25日回覆

Thanks for the review!All the best,Mitch

8/10 不錯哦

Aderemi

2024年3月2日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2024 年 3 月住了 1 晚

Hotel Operations Manager 於 2024年3月4日回覆

We're grateful for the feedback, Aderemi.Best wishes, Mitchell -

6/10 一般般

John

情侶出遊, 團體旅遊

2024年2月26日

喜歡：員工素質

Staff were all nice and pleasent and helpfull. On a three night stay the room was cold and unwelcoming for the first two nights but after complaining and asking for an additional heater the room temp was more acceptable on the third night. Room keys had to be reprogrammed at least three times possibly four, but the staff were pleasnt on each occasion. The hotel is reasonably priced but not in the best location

於 2024 年 2 月住了 3 晚

Sabrina 於 2024年2月27日回覆

Dear John,Thank you very much for those feedback. We hope to have another chance to offer you a better experience in the future.RegardsSabrinaTeam leader

10/10 有夠讚

Kevin

情侶出遊

2024年2月25日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The staff we're friendly, and a good location for shopping and Gordon Craig theatre which was the reason for us staying there.

於 2024 年 2 月住了 1 晚

Hotel Operations Manager 於 2024年2月26日回覆

Thanks for the lovely review, Kevin!All the very best,Mitchell

6/10 一般般

Stella

家庭旅遊

2024年2月14日

喜歡：整潔度和員工素質

Could be better

The air con wasn't working but they did provide a heater for the room as it was cold February. We were in an accessible room but the bed was really uncomfortable with a roll together in the middle of the bed situation. The breakfast was fine as included in the price but the orange juice was awful. We had 2 sinks in the wet room and they were both slow to drain and blocked. The shower was not good either. Very low pressure. It was all very clean and the staff were lovely. When I told them about the sinks and the bed on leaving they just said thanks for the feedback but no apology was forthcoming. Such a shame. The wet room was not well designed either as the whole room got wet when someone had a shower and staying in a Premier Inn 3 weeks later we had a much better situation. The shower curtain just was too short meaning the whole room was wet when trying to get to the toilet. Clean room, good staff but needs a bit of care and updating.

於 2024 年 1 月住了 3 晚

Sabrina 於 2024年2月14日回覆

Dear Stella,Thank you very much for your constructive comment, we take note and will work with our housekeeping and maintenance team to resolved the issues.We hope to get another chance to impress you in the future.RegardsSabrinaTeam leader

8/10 不錯哦

Michael

2024年2月12日

喜歡：整潔度、員工素質和設施服務

Hotel and staff nice clean and friendly Toilet in room continuously running and toilet roll holder broken, also couldn't get hot water for shower Still overall comfortable stay and with a little tlc would rate excellent

於 2024 年 2 月住了 1 晚

Hotel Operations Manager 於 2024年2月13日回覆

Michael, thanks for taking the time to review our hotel!Knowing you had a great stay brings a smile to our faces! Safe travels and see you again soon!Best wishes, Mitchell -

10/10 有夠讚

Mark

商務旅客

2024年2月10日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

good value, simple, clean and efficient

於 2024 年 2 月住了 1 晚

Hotel Operations Manager 於 2024年2月12日回覆

Mark, thanks for the amazing review.All the best, Mitchell -

10/10 有夠讚

Juan

親子旅遊

2024年2月2日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The hotel is good, the breakfast is excellent, but the parking facilities are too far away and hard to get to.

於 2024 年 1 月住了 1 晚

Hotel Operations Manager 於 2024年2月5日回覆

Thanks for the review and feedback, Juan!We're pleased you enjoyed our location and breakfast service!All the very best,Jamie

10/10 有夠讚

Judy

家庭旅遊

2024年1月30日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

One night stay. Room clean and sofa bed one of the best my adult son had slept on. Car parking convenient in the Asda supermarket. Nice breakfast. Staff very helpful.

於 2024 年 1 月住了 1 晚

Hotel Operations Manager 於 2024年1月30日回覆

Thanks for the review and feedback, Judy.We're so pleased to hear that you enjoyed your stay with us and we hope to welcome you back with us again soon!All the very best,Mitchell

10/10 有夠讚

Richard

2024年1月26日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great hotel

於 2024 年 1 月住了 1 晚

Hotel Operations Manager 於 2024年1月30日回覆

Thanks for the review, Richard!We appreciate it and hope to welcome you back again soon!All the very best,Mitchell

10/10 有夠讚

Neil

2024年1月21日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We stayed for 2 night's and was extremely happy with this hotel. The staff were very helpful and friendly. The breakfast was good with plenty to choose from. We will be returning.

於 2024 年 1 月住了 2 晚

HOM 於 2024年1月22日回覆

Wow, 5-stars! Thanks so much, Neil. We're glad you felt the team were friendly and helpful. That's what we like to hear! We're pleased to hear you were impressed by the options at the buffet breakfast. We look forward to seeing you again and All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

Craig

2024年1月18日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 1 月住了 3 晚

Hotel Operations Manager 於 2024年1月30日回覆

Thanks for the review, Craig.All the best,Mitchell

8/10 不錯哦

HONGWOO

2024年1月17日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 1 月住了 3 晚

Hotel Operations Manager 於 2024年1月18日回覆

Thanks for the review!All the best,Mitchell

4/10 不太好

Nicola

2024年1月10日

於 2024 年 1 月住了 1 晚

Hotel Operations Manager 於 2024年1月11日回覆

Thanks for the review, Nicola!All the best,Mitchell

10/10 有夠讚

Alastair

2023年12月31日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Comfortable hotel very close to rail station

Everything was fine. Room very clean, quiet and comfortable. Staff were friendly and welcoming. Very convenient for rail station - less than 5 mins walk,would actually make a convenient base for visiting London, very frequent and fast trains take 25 mins or less.

於 2023 年 12 月住了 2 晚

HOM 於 2024年1月2日回覆

Thanks for the perfect rating, Alastair. Thanks for the feedback and we hope to welcome you back soon. All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

S

2023年12月31日

喜歡：整潔度和住宿環境和硬體

Weekend

於 2023 年 12 月住了 2 晚

HOM 於 2024年1月2日回覆

Thanks for the 10/10 rating, S. We hope to see you again and All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

Tracey

2023年12月29日

於 2023 年 12 月住了 1 晚

HOM 於 2024年1月2日回覆

Thanks for the perfect rating, Tracey. We hope to welcome you back and All the best, Mitchell - Hotel Operations Manager.

8/10 不錯哦

Peter

2023年12月28日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Hotel was ok clean friendly staff. Telly in room only had a few channels that worked ok room cold even with heating full on. Breakfast was ok coffee bit naff milk would be better in a jug rather than packets as you gont get a lot out of them

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2024年2月5日回覆

Thank you for the review and feedback, Peter!We're pleased to hear you liked our hotel and our friendly team.Please know that our team are on hand throughout your stay to help with anything you may need.All the best,Jamie

10/10 有夠讚

Elizabeth

2023年12月28日

於 2023 年 12 月住了 1 晚

HOM 於 2024年1月2日回覆

Thanks for the 10/10 rating, Elizabeth. We hope to welcome you back and All the best, Mitchell - Hotel Operations Manager.

10/10 有夠讚

Malcolm

團體旅遊

2023年12月28日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Central Stevenage 5*

Great location, good price, excellent informative staff especially on check in. Room was spacious and very clean beds comfy and ensured a great sleep. Breakfast substantial in order to start the day

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2023年12月29日回覆

Wow, 10/10! Thanks so much, Malcolm.It's lovely to see that our location was a highlight of your trip. We hope to see you again soon!All the best, Mitchell -

8/10 不錯哦

Elise

2023年12月27日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Loved the little gift bag for our doggy! Good to have a dog friendly hotel in the area as they are often hard to find.

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2023年12月29日回覆

Thanks for your fab feedback.We look forward to seeing you again soon.All the best, Mitchell -

10/10 有夠讚

Liv

2023年12月17日

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2023年12月19日回覆

Thank you for the review, Liv!All the best,Mitchell

2/10 很糟糕

Manzar

親子旅遊

2023年12月14日

不喜歡：整潔度、員工素質和設施服務

my experience is very horriable from the very start till the end.

於 2023 年 12 月住了 2 晚

Hotel Operations Manager 於 2023年12月29日回覆

We appreciate your feedback, Manzar.We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. All the best, Mitchell -

10/10 有夠讚

jennifer

家庭旅遊

2023年12月14日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Definitely worth the money

Really good hotel. Service was great and everyone we have spoken to has been polite and very helpful.

於 2023 年 12 月住了 3 晚

Hotel Operations Manager 於 2023年12月14日回覆

Thank you for the fantastic review, Jennifer!We really appreciate it and are so pleased to hear that our team did an amazing job at making you feel at home!All the best,Mitchell - Hotel Operations Manager

10/10 有夠讚

jennifer

家庭旅遊

2023年12月13日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Lovely professional service.

Fantastic service from the whole team here. Always happy and helpful, when dealing with anyone from our group.

於 2023 年 12 月住了 1 晚

- Hotel Operations Manager 於 2023年12月15日回覆

Wow, 10/10! Thanks so much, Jennifer.All the best, Mitchell

10/10 有夠讚

Bex

商務旅客

2023年12月13日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great stay

Friendly & helpful staff, clean, warm rooms, with crisp white bedding and fluffy towels. Lovely breakfast included too - thanks for a lovely stay 😊

於 2023 年 12 月住了 2 晚

Hotel Operations Manager 於 2023年12月14日回覆

Thank you for the review and feedback, Bex.We appreciate it, we're so pleased to hear you had a lovely stay and enjoyed our location's amenities!All the very best,Mitchell - Hotel Operations Manager

10/10 有夠讚

Jaimi

2023年12月9日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Cheap convenient and comfy

Clean, cheap and convenient. Only way to improve is parking

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2023年12月12日回覆

Thank you for the review, Jaimi!We appreciate you taking the time to leave feedback as well! It's great to hear that you found our location, clean, cheap and convenient!All the very best,Mitchell

8/10 不錯哦

Mark

商務旅客

2023年12月4日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Nice hotel

Nice hotel. Friendly check in. Car park a bit suspect and charge from 8am. TV couldn’t get a signal. Breakfast was excellent.

於 2023 年 12 月住了 1 晚

Hotel Operations Manager 於 2023年12月5日回覆

Thank you for the review, Mark!We really appreciate it and hope to be able to welcome you back with us again soon!All the best,Andrew

8/10 不錯哦

Tom

家庭旅遊

2023年12月2日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2023 年 11 月住了 3 晚

- Hotel Operations Manager 於 2023年12月15日回覆

Thanks for your review, Tom.See you soon.All the best, Mitchell

8/10 不錯哦

Mark

家庭旅遊

2023年11月26日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Close to station, value for money inclusive of breakfast.

於 2023 年 11 月住了 1 晚

Hotel Operations Manager 於 2023年11月28日回覆

Thank you for your review, Mark.We're pleased to hear that our location perfectly suits the purpose of your stay!All the very best,Mitchell

6/10 一般般

Shirley

家庭旅遊

2023年11月26日

Extremely busy at breakfast and most options ran out very quickly. Appeared only 1 member of kitchen staff around and both reception staff clearing tables and topping up food when asked. Plate and cutlery shelving could do with a clean. Have stayed here many times without issue but appears there is a shortage of staff now. Many other people making similar comments at breakfast this morning.

Hotel Operations Manager 於 2023年11月28日回覆

Thank you for the review, Shirley.Thank you for the review, we're sorry to hear that our breakfast service wasn't what it usually is and for that, we apologise.We hope to be able to welcome you back with us again where our service will be 10/10! All the best,Mitchell

10/10 有夠讚

R

情侶出遊

2023年11月25日

喜歡：員工素質和住宿環境和硬體

The hotel is reasonable but car parking is difficult with luggage.

於 2023 年 11 月住了 2 晚

Hotel Operations Manager 於 2023年11月28日回覆

Thank you for the review, we really appreciate it and hope to be able to welcome you back with us again soon!All the best,Mitchell

8/10 不錯哦

Jackson

商務旅客

2023年11月22日

喜歡：整潔度、員工素質和客房舒適度

Good stay at Stevenage

Good location, nice view and easy parking at ASDA

於 2023 年 11 月住了 1 晚

Hotel Operations Manager 於 2023年11月23日回覆

Thank you for the review, Jackson.We're glad to hear that you loved our location as well as the view.We hope to be able to welcome you back with us again soon.All the best,Mitchell

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斯蒂夫尼奇智選假日飯店 - IHG 旗下飯店的評分

評論

非常好

8.8/10

8.8/10

8.0/10

8.4/10

8.0/10

評論

10/10 有夠讚

Wai Keung

Wai Keung

10/10 有夠讚

真實旅客

Very convenient

真實旅客

8/10 不錯哦

Ronnie，Hong Kong

Clean and convenient

Ronnie

10/10 有夠讚

真實旅客

不错，挺好的。

真實旅客

10/10 有夠讚

Daniel

Daniel

10/10 有夠讚

Pauline

Pauline

8/10 不錯哦

Mark

Mark

8/10 不錯哦

Uday

Uday

10/10 有夠讚

Michael

Michael

10/10 有夠讚

Michael

Michael

10/10 有夠讚

Elaine

Elaine

8/10 不錯哦

Arthur

Arthur

2/10 很糟糕

Michael Adrian

Michael Adrian

10/10 有夠讚

Josephine

Josephine

8/10 不錯哦

Helen

Helen

10/10 有夠讚

Les

Les

4/10 不太好

Kalwant

Kalwant

8/10 不錯哦

Russell

Russell

8/10 不錯哦

Aderemi

Aderemi

6/10 一般般

John

John

10/10 有夠讚

Kevin

Kevin

6/10 一般般

Stella

Could be better

Stella