斯特維利Spa 飯店，旅行前必看！

「Staff were really helpful ..food was excellent 👌」

「Need some refund of our bill as we had no lights in room」

「The outlook, surrounding and location is good. The hotel lobby and corridors to guest rooms are good decorated, however the interior of guest rooms are quite old fashion and seems haven't gone through any renovation of modernisation. The furnitures and TV are very old fashion. The cleaniness of carpet and armchairs are not up to hotel standard that causing you reluctant to step on the carpet and rest in the armchairs. Moreover, due to the dirty carpet in the room, I needed to request for a pair...

「No lift to suites. (3 floors) honestly I was disappointed for the money spend. Chips off the sink in the Hellaby suite and lots of small things missing.」

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....

「Great location, bar and restaurant staff were friendly, bar and restaurant area was decorated fabulously for Halloween. The room unfortunately had a lingering smell from what I believe were the drains in the bathroom. Check in was not particularly warm or welcoming. Room decor feels out of place with the history of the building.」

「服務一般！」