住宿景觀

藍鬍子城堡別墅飯店式公寓 - 首都假日飯店的評分

藍鬍子城堡別墅飯店式公寓 - 首都假日飯店
1331 Estate Taarneberg, St. Thomas, Bluebeard Loop, St. Thomas, Taarneberg

評論

8.4

非常好

10 分,有夠讚;778 則評論中有 361 則" "
8 分,不錯哦;778 則評論中有 247 則" "
6 分,一般般;778 則評論中有 105 則" "
4 分,不太好;778 則評論中有 45 則" "
2 分,很糟糕;778 則評論中有 20 則" "

8.6/10

整潔度

8.2/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Kathleen

喜歡:整潔度、設施服務和住宿環境和硬體
I love that they are little studios with ki
於 2024 年 5 月住了 2 晚

10/10 有夠讚

kerry

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
It was peace an quiet
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Tiffany

喜歡:整潔度和住宿環境和硬體
Love the Bluebeard castle hotel definitely coming back next year
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Yazzmyn

情侶出遊
喜歡:設施服務
The room was very small not really what I expected but overly very nice services
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Melanie

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful views. Staff was very friendly and helpful. Would definitely stay here again, just would just book directly with resort. We had a few problems with our Expedia reservation, but the staff was able to resolve quickly for us.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Marie,Kissimmee

家庭旅遊
喜歡:整潔度和住宿環境和硬體
The sofa bed was closed with used linen in it. We had to call for linen in order to make the bed ourselves.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Megan

商務旅客
喜歡:設施服務
Amazing property and staff
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Stephanie

喜歡:整潔度、設施服務和住宿環境和硬體
The Pool bar The bartenders Jay and Lisa were so friendly. The drinks were amazing!!
於 2024 年 5 月住了 5 晚

6/10 一般般

Henderson

於 2024 年 5 月住了 2 晚

10/10 有夠讚

Emilio

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Goog
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Maikol

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great room , service was great , food was great
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Danielle

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Javan

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
The property had gorgeous views of the harbor and cruise ships. The on-site restaurant, gym, pool, and amenities are great.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月9日回覆
"We're thrilled to hear that you enjoyed the stunning harbor views and our range of on-site amenities! Providing a memorable experience for our guests is our top priority, and we're delighted that you found our restaurant, gym, pool, and other amenities to your liking. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future!"

10/10 有夠讚

Janelle

喜歡:整潔度、設施服務和住宿環境和硬體
The property views were amazing, bell man amazing, able to get driven to end of main hill and walkable to village before 11p. My last night Sharlin who worked front desk at 2:30am directed me on best walking route to get back to my room and made sure she stayed on the phone with me until I was safely inside. She was amazing. I will definitely book again on my next trip.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月9日回覆
"We're absolutely delighted to hear about your wonderful experience at our property! Thank you for highlighting our breathtaking views, excellent bell service, and the exceptional care provided by Sharlin. Ensuring the safety and comfort of our guests is our utmost priority, and we're thrilled that Sharlin went above and beyond to assist you, even in the early hours of the morning. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay on your next trip!"

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度和設施服務
Staff accommodating
於 2024 年 4 月住了 5 晚
Management 於 2024年5月9日回覆
"We're thrilled to hear that our staff were able to accommodate your needs during your stay! Providing exceptional service is our top priority, and we're delighted that our team could make your experience enjoyable. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back again soon!"

8/10 不錯哦

John,Wahgunyah

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff and services, beautiful surroundings and scenery.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月9日回覆
"We're thrilled to hear that you had such a wonderful experience with our staff and services! Creating a friendly and welcoming environment amidst beautiful surroundings is what we strive for. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back to enjoy our stunning scenery again soon!"

10/10 有夠讚

Jaquan

喜歡:整潔度、設施服務和住宿環境和硬體
Coming back for sure ‼️
於 2024 年 4 月住了 3 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 有夠讚

Christine

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

8/10 不錯哦

John

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The history, the majority of the staff are great. A few of the bar staff are short of courtesy when busy.. however the overall place has a real good feeling about it.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月9日回覆
"We greatly appreciate your feedback and are glad to hear that you enjoyed the historical ambiance and the majority of our staff's service. We apologize for any inconvenience caused by the behavior of a few bar staff members during busy times; please know that we take your comments seriously and will address this issue internally to ensure all guests receive courteous service at all times. Thank you for sharing your experience, and we hope to welcome you back soon for an even better stay."

10/10 有夠讚

Todd,Marblehead

喜歡:整潔度和住宿環境和硬體
Shaune at the front desk was great
於 2024 年 4 月住了 2 晚
Management 於 2024年5月9日回覆
"We're thrilled to hear that Shaune made a positive impression during your stay! Providing exceptional service is at the heart of what we do, and we're delighted that Shaune's attentiveness enhanced your experience. Thank you for recognizing his efforts, and we hope to welcome you back for another enjoyable stay in the future!"

10/10 有夠讚

Rodney

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice hotel. Had no problems
於 2024 年 4 月住了 4 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
My husband and I enjoyed our stay at the Villas. The view from the room was amazing. The employees were friendly and polite.
於 2024 年 4 月住了 4 晚
Management 於 2024年5月9日回覆
"We're thrilled to hear that you and your husband enjoyed your stay at the Villas! It's wonderful to know that you appreciated the amazing view from your room and experienced friendly and polite service from our team. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another memorable stay in the future!"

10/10 有夠讚

Taylor Allan

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
An amazing stay in the islands me and my girlfriend had an fantastic time and didn’t want to come back the property has accessible parking which is big in st Thomas, the food was awesome, hotel staff, the food, the history everything was excellent 10/10 would come back
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Fredy

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

10/10 有夠讚

Shamara

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

6/10 一般般

Brittney

團體旅遊
不喜歡:設施服務和住宿環境和硬體
The property needs to be renovated. Cats running around especially while dining. Bar closes at 10 pm. Its a VACATION! It should've been open later for tourists! It can be better and friendlier staff. They were not knowledgeable about amenities or the property. I will never come back to visit.
於 2024 年 3 月住了 3 晚
Management 於 2024年4月23日回覆
We're genuinely sorry to hear that your experience fell short of your expectations. Your feedback regarding the need for renovations, the presence of cats, and the bar's early closure has been duly noted, and we'll address these concerns with our team to ensure improvements are made. We understand that your vacation experience should have been smoother, and we regret any inconvenience caused. We strive to provide a welcoming and knowledgeable staff, and we apologize if we fell short in this regard during your stay. We appreciate your feedback and hope you'll reconsider giving us another chance in the future.

8/10 不錯哦

Latasha

情侶出遊
於 2024 年 4 月住了 2 晚
Management 於 2024年4月23日回覆
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

4/10 不太好

MICHAEL

不喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Management 於 2024年4月23日回覆
We're sorry to hear that your experience fell short of expectations. We're committed to ensuring all our guests have a positive experience, and we hope to have the opportunity to make it up to you in the future.

8/10 不錯哦

Stephanie

於 2024 年 4 月住了 3 晚
Management 於 2024年5月9日回覆
"We truly appreciate your fantastic rating! Thank you for taking the time to share your positive feedback with us. We're thrilled to have met your expectations and provided you with a memorable experience. Looking forward to welcoming you back again in the future!"

8/10 不錯哦

Nadia

親子旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Good view of the harbor
於 2024 年 2 月住了 2 晚
Management 於 2024年4月23日回覆
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

10/10 有夠讚

Emya Shawnteena

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Great experience and customer service
於 2024 年 4 月住了 3 晚
Management 於 2024年4月23日回覆
We're delighted to hear that you had a great experience and received excellent customer service during your stay! Providing exceptional service is our top priority, and we're thrilled that we could make your stay memorable. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.

8/10 不錯哦

Kenneth

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Management 於 2024年4月12日回覆
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 有夠讚

Roxanne Alaina

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
We loved our stay here, very centrally located, room was clean, staff was friendly, the only issues we had was the bed was hard and the hot tub was always taken and it was too small.
於 2024 年 3 月住了 5 晚
Management 於 2024年4月12日回覆
Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you loved your stay and found our location convenient, our rooms clean, and our staff friendly. We apologize for the inconvenience you experienced with the firmness of the bed and the availability of the hot tub. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay

8/10 不錯哦

seth

喜歡:整潔度
於 2024 年 3 月住了 7 晚
Management 於 2024年4月12日回覆
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 有夠讚

Larry

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Loved the history, location, view, comfort and cleanliness, pool with outdoor bar plus helpful friendly staff. If I return to St. Thomas I would definitely book my stay at Bluebeard's Castle Villas
於 2024 年 2 月住了 7 晚
Management 於 2024年4月12日回覆
Thank you for your wonderful review! We're delighted to hear that you enjoyed the history, location, views, and overall comfort of Bluebeard's Castle Villas. It's fantastic to know that our pool, outdoor bar, and friendly staff contributed to your positive experience. We truly appreciate your feedback and look forward to welcoming you back whenever you return to St. Thomas!

10/10 有夠讚

Angel

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was Excellent
於 2024 年 4 月住了 2 晚
Management 於 2024年4月12日回覆
We're thrilled to hear that you had an excellent experience during your stay! Thank you for your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 不錯哦

Sharon Kay

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Management 於 2024年4月12日回覆
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 不錯哦

Nira Burgos

親子旅遊
喜歡:整潔度
It’s good for family vacation
於 2024 年 3 月住了 3 晚
Management 於 2024年4月12日回覆
Thank you for taking the time to leave your feedback. We're glad to hear that you had a positive experience overall. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Centrally located for many activities in the area! Very nice staff and chill atmosphere.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月2日回覆
We're delighted to hear that you enjoyed your stay with us! Thank you for highlighting our central location and the friendly atmosphere provided by our staff. It's always our goal to create a welcoming environment for our guests to relax and enjoy their time. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 有夠讚

Elba Joan

家庭旅遊
喜歡:整潔度
Excellent
於 2024 年 3 月住了 5 晚
Management 於 2024年4月12日回覆
We're thrilled to hear that you had an excellent experience during your stay! Thank you for your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

2/10 很糟糕

Normarie

情侶出遊
不喜歡:設施服務
El servicio es pésimo. Nadie esta pendiente a ningún huésped. Estuvimos horas esperando hacer el check in si dice a las 4pm pero éramos demasiados en el looby esperando pudieron adelantarlo. El domingo que haríamos check out fuimos a desayunar cuando regresamos aun eran las 9:35am y ya esta la housekeeper limpiando todo con todas nuestras cosas dentro de la habitación. No pudimos ni cambiarnos de ropa. El mesero de la castle grill es demasiado lento, puedes estar fácil dos horas para comer. Los chicos de la barra de la piscina les doy un 20/10 son espectaculares. En fin no lo recomiendo por cuestiones de servicio. A menos que estés dispuesto a que te atiendan con caras largas todo el tiempo. El hotel tiene un potencial brutal pero sus empleados lo dañan
於 2024 年 3 月住了 3 晚
Management 於 2024年4月23日回覆
Lamentamos profundamente su experiencia decepcionante con nuestro servicio. Es desalentador saber que no cumplimos con sus expectativas durante su estadía. Tenga la seguridad de que tomamos en serio sus comentarios y abordaremos los problemas que haya planteado a nuestro equipo para garantizar que se realicen mejoras. Apreciamos su sincera reseña y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro, brindándole el servicio excepcional y la experiencia que se merece.

8/10 不錯哦

Tamara Jean

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great stay except the fact they don’t clean the room or change the towels like regular hotels.
於 2024 年 3 月住了 3 晚
Management 於 2024年4月23日回覆
We're thrilled to hear that you had a great stay with us! Thank you for choosing our property, and we're delighted that everything met your expectations. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

10/10 有夠讚

Thomas

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Had a fantastic 16 day work trip and staying at Bluebeard's was the perfect choice.
於 2024 年 3 月住了 15 晚
Management 於 2024年4月2日回覆
We're thrilled to hear that you had a fantastic 16-day work trip with us at Bluebeard's! Providing our guests with a comfortable and convenient stay is our top priority, and we're delighted that we could meet your expectations. Should you ever find yourself in need of accommodations in the future, whether for work or leisure, we'd be honored to welcome you back for another wonderful stay. Thank you for choosing Bluebeard's!

10/10 有夠讚

Lois

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
My husband and I had a great time at Bluebeard. The castle had cool artifacts, nice pool bar area and the restaurant/bar had karoke and other music going on. Taxi's were a bit pricey so I'm glad we rented a car. Just need to remember to drive on the left! The beaches were gorgeous. Was easy to take the passenger ferry over to Water Island and over to St John.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月2日回覆
Thank you for sharing your experience at Bluebeard! We're thrilled to hear that you and your husband had a great time exploring the castle's artifacts, enjoying the pool bar area, and experiencing the lively atmosphere at our restaurant and bar. Renting a car was indeed a wise choice to explore the area conveniently, and we're glad you found the beaches gorgeous. It's wonderful that you took advantage of the passenger ferry to visit Water Island and St. John. We hope you left with unforgettable memories and look forward to welcoming you back for another amazing stay!

10/10 有夠讚

KeAirah Chuntanel

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
What I liked about the property the most was the theme. The Castle theme made it feel like I was some place magical. The views were breathtaking. The restaurant on the property was delicious! Food and drinks were both a 10/10. Every time I arrived back to Blue Beard's Castle I was breath taken, noticed something different each time! The only thing was the huge mountain hill we decided to venture down. Site seeking on the way down was a bonus! Just be prepared for extreme cardio on the way up.
於 2024 年 3 月住了 5 晚
Management 於 2024年4月2日回覆
Thank you for sharing your experience at Bluebeard's Castle! We're delighted to hear that you enjoyed the magical atmosphere created by our castle theme and breathtaking views. It's wonderful that you found our restaurant delicious and rated both the food and drinks a 10/10. Exploring the property and discovering something new each time sounds like an adventure! While the hill may have presented a challenge, we're glad to hear that you appreciated the bonus of sightseeing on the way down. We appreciate your feedback and look forward to welcoming you back for another memorable stay!

4/10 不太好

Hunter

情侶出遊
喜歡:住宿環境和硬體
不喜歡:整潔度和設施服務
We were disappointed with our stay. The linens in the room had many stains, we were left new linens to change our own bed and the bathroom cleanliness was subpar. The restaurant staff acted like they were bothered to serve and the wait was incredibly long both times we went. Overall, we would not come back here. As a younger couple on our honeymoon this hotel definitely catered to an older crowd.
於 2024 年 3 月住了 5 晚
Management 於 2024年4月23日回覆
We're genuinely sorry to hear about your disappointing experience during your honeymoon stay. Your feedback about the linens, bathroom cleanliness, and restaurant service is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address these issues with our team to ensure improvements are made.

8/10 不錯哦

Rmanda

情侶出遊
喜歡:住宿環境和硬體
Our stay was pretty good with some exceptions. The food and drinks at the bar and restaurant were pretty good. Slow service at the restaurant but you are on an island and there was only one server and a bartender who helped out when she could. She was great and attentive! The hot tub wasn’t hot, more like warm. In our room there were dried boogers on the wall which should’ve been caught by housekeeping. The grounds were pretty, quiet and clean. Staff was respectable until….check out time. Check out time is at 10am. At 9:30am, I went to take a quick shower and they turned the water off. When we called down, they said it was due to a maintenance issue but in the same breath said it was time to check out anyways. So we’re not sure if they really had a maintenance issue, or wanted us out of the room. Also, a great view at the pool area of the island but I would not stay here again. The water incident put a bad taste in my mouth.
於 2024 年 3 月住了 2 晚
Management 於 2024年4月23日回覆
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay.

8/10 不錯哦

Dennis

喜歡:整潔度
Room was good. Check in process was easy. Wished there were more dining options
於 2024 年 3 月住了 4 晚
Management 於 2024年4月2日回覆
Thank you for your review and feedback! We're pleased to hear that you found your room satisfactory and that the check-in process was easy for you. We appreciate your suggestion regarding dining options and will take it into consideration as we continually strive to enhance the guest experience. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you enjoy the rest of your time with us!

6/10 一般般

Fendia

於 2024 年 3 月住了 3 晚
Management 於 2024年4月2日回覆
We're glad to hear that you had a positive experience during your stay! Thank you for taking the time to share your feedback. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back again soon!

8/10 不錯哦

Raymond

情侶出遊
喜歡:整潔度和住宿環境和硬體
It was quiet and safe, a little too quiet needed more activities at night & day.
於 2024 年 3 月住了 7 晚
Management 於 2024年4月2日回覆
Thank you for sharing your feedback with us. We appreciate your perspective on the atmosphere of the property. We'll certainly take your suggestion into consideration as we strive to enhance the overall experience for our guests. If there are any specific activities or amenities you would like to see added, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay.